Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 4, 2024 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

drys quickly

Report a concern   October 4, 2024 — Rated 10 out of 10 by K.F. Zerorez Indianapolis
What do you like about our products and services?

Tevin did a great job!!!! He is professional, courteous, knowledgeable and good at his job.
Zerorez had a good sale too.

Report a concern   October 3, 2024 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Carpet turned out better than expected.

Report a concern   October 3, 2024 — Rated 5 out of 10 by J.Y. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I paid $275 for 2 rooms and stairs. I told the gentleman that I was only concerned about the dog urine smell in the bedroom. Two days later, it smells worse than ever. They just sprayed a scent cover up on it for $75 extra.

Report a concern   October 3, 2024 — Rated 10 out of 10 by Becky Waltz Zerorez Indianapolis
What do you like about our products and services?

This company always does a great job. The staff are always helpful and knowledgeable.

Report a concern   October 3, 2024 — Rated 10 out of 10 by G.G. Zerorez Indianapolis
What do you like about our products and services?

Very professional

Report a concern   October 3, 2024 — Rated 10 out of 10 by Julie Bowen Zerorez Indianapolis
What do you like about our products and services?

Great service techs, great results.

Report a concern   October 2, 2024 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule.
Efficient and thorough service.

Report a concern   October 2, 2024 — Rated 10 out of 10 by H.L. Zerorez Indianapolis
What do you like about our products and services?

I’ve been happy with the services both times we’ve had our carpets cleaned!

Report a concern   October 2, 2024 — Rated 6 out of 10 by M.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

First time you cleaned was amazing! Person, equipment, products used did an outstanding job. Second time was also a great result. However, this third time left something to be desired. Perhaps employer was inexperienced or too timid to use your products to get desired result.

Report a concern   October 1, 2024 — Rated 9 out of 10 by M.G. Zerorez Indianapolis
What do you like about our products and services?

Chad was very friendly, answering my questions and explaining to me carpet conditions. Also appreciate the communications and updates from everyone I spoke to.

Report a concern   October 1, 2024 — Rated 10 out of 10 by Bonnie Main Zerorez Indianapolis
What do you like about our products and services?

It's really clean. The carpet looks brand new! And NO residue. Thomas was careful to get out all the spots. He was on time, efficient, and quite pleasant to deal with.

Report a concern   October 1, 2024 — Rated 10 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

Rate service from the well experienced Technician

Report a concern   October 1, 2024 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

our technician was great. the service provided was fantastic.

Report a concern   September 30, 2024 — Rated 10 out of 10 by A.K. Zerorez Indianapolis
What do you like about our products and services?

Effective cleaning method and tech was outstanding

Report a concern   September 30, 2024 — Rated 10 out of 10 by Mike Talbott Zerorez Indianapolis
What do you like about our products and services?

Great service and thorough explanation and expectations. Quotes and pics were sent and explained well. Been 4 years in a row with Zero Rez. Will be using them again.

Report a concern   September 30, 2024 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

Technician was polite, knowledgeable, and took the time to explain things to me.

Report a concern   September 30, 2024 — Rated 10 out of 10 by K.D. Zerorez Indianapolis
What do you like about our products and services?

Professional and courteous service. Thorough walk through and a great deep clean. Chad was awesome!

Report a concern   September 30, 2024 — Rated 10 out of 10 by G.T. Zerorez Indianapolis
What do you like about our products and services?

Duron was very competent and did a great job cleaning our carpet. I also found him to be energetic and sociable. I liked him. By the way, the carpets look fantastic.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Tina Risley Zerorez Indianapolis
What do you like about our products and services?

The technician was very knowledgeable, courteous and professional. The process was quick given the areas cleaned. It dried fairly fast with no odor. Highly recommend Zerorez.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Sharon Moulder Zerorez Indianapolis
What do you like about our products and services?

Techs usually do a very thorough job. Show up on time. Explain well.

Report a concern   September 30, 2024 — Rated 4 out of 10 by T.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Not happy with the way the carpet dried.
We had a deep stain that they got out. But the area is still wet 5 days later. It's starting to smell. So not happy about that

Report a concern   September 30, 2024 — Rated 10 out of 10 by Kathleen Horrigan Zerorez Indianapolis
What do you like about our products and services?

Prompt service. They work with you for your needs. There is a walk through before where you let the technician specifically what you need cleaned, what they don't have to move, etc. There is a walk through afterwards to make sure you are happy with the service.

Report a concern   September 30, 2024 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

Brandon was so informative and nice. Very happy with the services on my furniture and floors they look great.

Report a concern   September 27, 2024 — Rated 9 out of 10 by D.O.L. Zerorez Indianapolis
What do you like about our products and services?

Thomas was thorough & timeful.

Report a concern   September 26, 2024 — Rated 10 out of 10 by V.B. Zerorez Indianapolis
What do you like about our products and services?

My carpet looked great after the zerorez cleaning. Even the badly stained places looked new. The associate was polite, pleasant and did a great job.

Report a concern   September 26, 2024 — Rated 10 out of 10 by A.R.H. Zerorez Indianapolis
What do you like about our products and services?

Chad did an excellent job for us. He was pleasant and explained what he was going to do and how long it would take for the carpet to dry. He got right to work with an excellent attitude. thanks.

Report a concern   September 26, 2024 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Tevin listen to my concerns during my walk-through before the cleaning started. All my issues were addressed and my carpets feel clean and look great. I recommend zero rags.

Report a concern   September 25, 2024 — Rated 10 out of 10 by Valerie Perry Zerorez Indianapolis
What do you like about our products and services?

Great service and reasonable pricing.

Report a concern   September 25, 2024 — Rated 4 out of 10 by L.A.M.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet cleaner, was only here for 1 hr. How can you properly clean 3 rooms of carpet in that time? The troubled areas of two rooms are still there, and alot of water was left on hardwood trim of hardwood floors, which bubbled and split. First time user, and I am not impressed. However he was nice and did get a stain out of one room!


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