- Phone: 317-388-5141
- Visit Website
based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent
It is not a matter of improvement, but whether the subject of carpet cleaning comes up. Otherwise, I'd rate a 10
Not to impress with the carpet cleaning. Alot of heavy traffic areas where still noticeable.
Technician, Thomas Burrell, explained process and various options available. They got out all the pet stains and it looks brand new! Will definitely use them again!
The deep clean on pet stained areas!
The feel of carpet after cleaning
Easy to schedule and carpets looked much better
Reese was the team member that helped us with the estimate for the carpet cleaning after a water leak. Today, Thomas was the team member that helped to clean up the area. Both gentlemen were very nice, professional, and helpful. The carpet looks great!
clean and efficient
Very quick to setup an appointment and happy with the service as well.
Pleased Zerorez users THEIR water
Carpet did dry soft
Great service; great job!
how clean the carpet is after your service.
There is no soap. Cleans wonderfully. Technicians are very nice and very good at what they do.
You are prompt, your service is quick and friendly.
Professionalism, price, how great the variety look after service.
Very professional service Carpet and stairway look Fabulous My wife and I couldn’t be happier
I'm sorry I cannot remember my technician's name, but he was very personable, professional, respectful and efficient. I will be using you again for other projects!
Your guy did a great job.....
Great communication!
Amazing is the only word I have! My son left for college so I thought this was a good time to get the carpet cleaned it what we call the “frat house”. I don’t even know what half the stains were and I don’t want to know. Our carpet looks almost brand new! THANK YOU!!!
Easy to schedule. Convenient arrival window. Professional services and worked as well as described. Pet stains removed and left carpets odor free. Tech was professional and courteous.
Your cleaner solution was sprayed on my furniture and hardwood floors. When I told the tech he cleaned some but didn’t clean bedroom furniture hardwoods and I still scrapping the solution off stuff
Technicians are friendly and knowledgeable. And extra products for pet stains are great
Exceptional customer service, attention to detail, completely transparent pricing demonstrated by our Technician Tevin. He did a fsntastic job and the results were even better than we expected. He brought our older, pet hair and whatever else carpet back to life. The tile cleaning turned out very good as well, cleaning where possible and it also highlights areas where grout needs replaced. Pricing was excellent for the service, quality and results. Our new to us forever home has been rejuvenated!!! Can’t wait for the also reasonably priced duct cleaning we have scheduled next week!!!
Nathan was thorough and made us feel that he was personally invested in making sure our carpets were taken care of. We appreciated his concern, his work, and his conduct. A real worker and a gentleman.
Reasonably priced and no chemicals
Thomas was excellent and extremely thorough and hard-working!
Cleaner did a good job. It would have been appreciative though for him to wear shoe coverings over his dirty shoes. I had to clean out wood floor where he stepped a few times with his dirty shoes.

Shorten the window of the time frame you would be there. Ours was from 10-1 and the tech showed up at 12:50. Then, the van stopped working and someone had to tow it and bring another van. I know that this was no one’s fault. It was just a long day. They didn’t t leave until around 4:00. I will still use your company. You all do a great job!