Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 28, 2024 — Rated 8 out of 10 by A.S. Zerorez Indianapolis
What could we do to improve?

Shorten the window of the time frame you would be there. Ours was from 10-1 and the tech showed up at 12:50. Then, the van stopped working and someone had to tow it and bring another van. I know that this was no one’s fault. It was just a long day. They didn’t t leave until around 4:00. I will still use your company. You all do a great job!

Report a concern   August 27, 2024 — Rated 10 out of 10 by K.D. Zerorez Indianapolis
What do you like about our products and services?

Excellent

Report a concern   August 27, 2024 — Rated 8 out of 10 by R.W. Zerorez Indianapolis
What could we do to improve?

It is not a matter of improvement, but whether the subject of carpet cleaning comes up. Otherwise, I'd rate a 10

Report a concern   August 27, 2024 — Rated 5 out of 10 by E.E. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Not to impress with the carpet cleaning. Alot of heavy traffic areas where still noticeable.

Report a concern   August 27, 2024 — Rated 10 out of 10 by Marceil Kiser Zerorez Indianapolis
What do you like about our products and services?

Technician, Thomas Burrell, explained process and various options available. They got out all the pet stains and it looks brand new! Will definitely use them again!

Report a concern   August 27, 2024 — Rated 10 out of 10 by H.E. Zerorez Indianapolis
What do you like about our products and services?

The deep clean on pet stained areas!

Report a concern   August 27, 2024 — Rated 9 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

The feel of carpet after cleaning

Report a concern   August 27, 2024 — Rated 10 out of 10 by Jessie Pike Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule and carpets looked much better

Report a concern   August 27, 2024 — Rated 10 out of 10 by Andrea Buckner Zerorez Indianapolis
What do you like about our products and services?

Reese was the team member that helped us with the estimate for the carpet cleaning after a water leak. Today, Thomas was the team member that helped to clean up the area. Both gentlemen were very nice, professional, and helpful. The carpet looks great!

Report a concern   August 27, 2024 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

clean and efficient

Report a concern   August 27, 2024 — Rated 9 out of 10 by P.A. Zerorez Indianapolis
What do you like about our products and services?

Very quick to setup an appointment and happy with the service as well.

Report a concern   August 26, 2024 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Pleased Zerorez users THEIR water
Carpet did dry soft

Report a concern   August 26, 2024 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Great service; great job!

Report a concern   August 25, 2024 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

how clean the carpet is after your service.

Report a concern   August 25, 2024 — Rated 10 out of 10 by Cheryl Jacobs-Morrison Zerorez Indianapolis
What do you like about our products and services?

There is no soap. Cleans wonderfully. Technicians are very nice and very good at what they do.

Report a concern   August 25, 2024 — Rated 10 out of 10 by Phyllis Campo Zerorez Indianapolis
What do you like about our products and services?

You are prompt, your service is quick and friendly.

Report a concern   August 24, 2024 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Professionalism, price, how great the variety look after service.

Report a concern   August 24, 2024 — Rated 10 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

Very professional service Carpet and stairway look Fabulous My wife and I couldn’t be happier

Report a concern   August 24, 2024 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

I'm sorry I cannot remember my technician's name, but he was very personable, professional, respectful and efficient. I will be using you again for other projects!

Report a concern   August 24, 2024 — Rated 10 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

Your guy did a great job.....

Report a concern   August 24, 2024 — Rated 9 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

Great communication!

Report a concern   August 23, 2024 — Rated 10 out of 10 by Aimee Doty Zerorez Indianapolis
What do you like about our products and services?

Amazing is the only word I have! My son left for college so I thought this was a good time to get the carpet cleaned it what we call the “frat house”. I don’t even know what half the stains were and I don’t want to know. Our carpet looks almost brand new! THANK YOU!!!

Report a concern   August 23, 2024 — Rated 10 out of 10 by Jason Burton Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule. Convenient arrival window. Professional services and worked as well as described. Pet stains removed and left carpets odor free. Tech was professional and courteous.

Report a concern   August 23, 2024 — Rated 6 out of 10 by I.J. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Your cleaner solution was sprayed on my furniture and hardwood floors. When I told the tech he cleaned some but didn’t clean bedroom furniture hardwoods and I still scrapping the solution off stuff

Report a concern   August 23, 2024 — Rated 10 out of 10 by Jolynne Wilhoit Zerorez Indianapolis
What do you like about our products and services?

Technicians are friendly and knowledgeable. And extra products for pet stains are great

Report a concern   August 22, 2024 — Rated 10 out of 10 by Shawn Zerkle Zerorez Indianapolis
What do you like about our products and services?

Exceptional customer service, attention to detail, completely transparent pricing demonstrated by our Technician Tevin. He did a fsntastic job and the results were even better than we expected. He brought our older, pet hair and whatever else carpet back to life. The tile cleaning turned out very good as well, cleaning where possible and it also highlights areas where grout needs replaced. Pricing was excellent for the service, quality and results. Our new to us forever home has been rejuvenated!!! Can’t wait for the also reasonably priced duct cleaning we have scheduled next week!!!

Report a concern   August 22, 2024 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Nathan was thorough and made us feel that he was personally invested in making sure our carpets were taken care of. We appreciated his concern, his work, and his conduct. A real worker and a gentleman.

Report a concern   August 21, 2024 — Rated 10 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

Reasonably priced and no chemicals

Report a concern   August 21, 2024 — Rated 10 out of 10 by Raymond Habash Zerorez Indianapolis
What do you like about our products and services?

Thomas was excellent and extremely thorough and hard-working!

Report a concern   August 21, 2024 — Rated 8 out of 10 by C.E. Zerorez Indianapolis
What could we do to improve?

Cleaner did a good job. It would have been appreciative though for him to wear shoe coverings over his dirty shoes. I had to clean out wood floor where he stepped a few times with his dirty shoes.


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