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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Odor removed
Ease of scheduling, no chemicals, communication
Odorless, and cleans well
They were not able to clean and get the stains out. They actually look worse than they did before. Ruined.
technician took pride in work and did a good job.
Brandon did an excellent job cleaning my carpets. He listened to all my concerns and was meticulous in his cleaning. My carpets look great and he was so good and efficient in his efforts. I love the 3 step cleaning approach. Highly recommend.
I've used Zerorez for the past few years. Scott Stanley did the best job yet. He was professional, and friendly and my carpets look amazing.
on time . . . was fairly quick
I thought the product and service were great, only piece of feedback is my stairs stayed damp much longer than the other areas, into the next evening.
Great service from the technician. A true professional! Wonderful job in cleaning our carpets. We are very pleased with the results.
Our technician did a very good job with cleaning our bedroom carpet and our large sectional. Our experience this time was very different. The technicians vehicle had trouble and it made a very very long appointment. It does make me hesitant about the next time I schedule because instead of taking about three hours it took almost all day.
Convenient online scheduling and great customer service.
My couch looked so much better after the cleaning!
There is a visible difference that others noticed how clean it looks. The representative was very professional and polite. He was punctual and thorough.
The product used to clean the hair color off the back of the love seat is the one product used that I do like. Most areas of the carpet looks much cleaner than before, although there are certain areas that has been used more frequently and may need to be replaced that carpet in the future.
Courteous and efficient service person. Multiple pet spots removed. All looks good.
I have used Zero Res for several years. They are prompt, knowledgable and polite. My carpets always look great.
Spent $700 for 2 hours of work and although the job was done well, it wasn’t worth $350/hour. I was also appalled by the fact that during the phone payment process, the customer is asked if we want to leave a tip!!?? I paid a fortune for 2 hrs of work and certainly am not tipping a service provider and hope that the company adequately pays their service staff for the work they do.
No soap residue on my carpets
Our technician was prompt and he was very thorough. He did a walk through, quoted me the exact price asking for approval, and then got right to work. The carpets came out very clean and there were no hidden fees or the selling of "add ons" which I appreciate.
Very professional and timely!
Your service administrator was well-versed on product as well as technique. He communicated what he was doing and why as well as valued my property. I will recommend this company to my friends and family. It was streamline and I am well pleased with the end result. My husband and I just commented this very morning that our carpet feel and looks brand new.
Thank you for your service
I liked that carpet doesn’t feel rough after, was easy to schedule online, and the tech was friendly and quick.
The technician was knowledgeable and helpful.
The air ducts and dryer vent were cleaned by a couple of very professional and courteous men, and the cost was more reasonable than others. My house smelled so fresh after the cleaning. I would highly recommend Zerorez.
A little pricey for my small studio apartment. 170.00, 15 minutes
Technician was knowledgeable and did a great job.
Duwon was efficient, friendly, and professional.
My wife said the tech. was very nice and did a nice job.

Had new carpet never cleaned. First time with you. Several spots should been treated better. I had to treat myself after visit. Nice guy though.