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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very knowledgeable, courteous and professional. The process was quick given the areas cleaned. It dried fairly fast with no odor. Highly recommend Zerorez.
Techs usually do a very thorough job. Show up on time. Explain well.
Not happy with the way the carpet dried.
We had a deep stain that they got out. But the area is still wet 5 days later. It's starting to smell. So not happy about that
Prompt service. They work with you for your needs. There is a walk through before where you let the technician specifically what you need cleaned, what they don't have to move, etc. There is a walk through afterwards to make sure you are happy with the service.
Brandon was so informative and nice. Very happy with the services on my furniture and floors they look great.
Thomas was thorough & timeful.
My carpet looked great after the zerorez cleaning. Even the badly stained places looked new. The associate was polite, pleasant and did a great job.
Chad did an excellent job for us. He was pleasant and explained what he was going to do and how long it would take for the carpet to dry. He got right to work with an excellent attitude. thanks.
Tevin listen to my concerns during my walk-through before the cleaning started. All my issues were addressed and my carpets feel clean and look great. I recommend zero rags.
Great service and reasonable pricing.
The carpet cleaner, was only here for 1 hr. How can you properly clean 3 rooms of carpet in that time? The troubled areas of two rooms are still there, and alot of water was left on hardwood trim of hardwood floors, which bubbled and split. First time user, and I am not impressed. However he was nice and did get a stain out of one room!
Scott was a great technician! Very kind and did an excellent job. We are very pleased and will be scheduling again soon to take care of our upstairs. Thank you so much!
My technician, Gage, was so nice and worked with all of my ideas and issues. Carpets look great!
quality job- professional tech
The man who cleaned my carpets was very friendly and professional and explained things clearly. The carpets look great and I love that there aren't any fumes.
Courteous prompt service. Reasonable prices for the service provided. Employees have provided consistent workmanship, courtesy and customer service. Thankful to have found this carpet cleaning company.
A good job
Great technician
Very efficient!
Love that it’s pet friendly. Doesn’t take long to dry. Employees are efficient and friendly.
Thank you for sending this so I can express how I feel about your Zerorez and your service. Let me just say I"m over the moon with happiness!!!! The carpets, stairs, landing, and foyer tile are absolutely beautiful. I couldn't believe my eyes. I have had many years of having carpets cleaned and I'm here to tell you this is EXCEPTIONAL!!!! I will definitely refer ZEROREZ to everyone. As for the man that cleaned my carpet, Isaac D, he is very professional, kind and nice . Isaac, worked very hard to bring back my carpet to the beauty it once was. He is as EXCEPTIONAL as your product. I will call on you once again to clean our carpets and definitely will ask for Isaac D. My gosh ZEOREZ IS A WIN, WIN AS IS ISAAC, the man that took pride in making the above work that was done a beautiful experience !!!!!!! Thank you so very, very much. It is a pleasure doing business with ZEROREZ and knowing Isaac was very kind and worked very hard to bring that carpet back to it's full beauty. Thank you so very much.
Professional and fast!
Have your tech do it correct the first time.
Quick, efficient and affordable. Gage was great!
The young man was very professional and got our carpet very clean. He was mannerly! We will have zerorez again, I wd recommend this company.
The carpets look and feel great! Our technician Scot was very professional and courteous. We will definitely use them again!
You were quick to come back and fix a problem. Excellent tech who knew how to get it done right. Wish I could remember his name. He was a professional. Thank you so much 😊
Technician was great!!
I loved that Zerorez was easy to schedule, chemical-free and had great service! Our technician was very kind and efficient and communicated well. We are very happy with the result!
Duron was very competent and did a great job cleaning our carpet. I also found him to be energetic and sociable. I liked him. By the way, the carpets look fantastic.