Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 20, 2014 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

No smell, dried very quickly. Results as promised.

Report a concern   May 20, 2014 — Rated 9 out of 10 by J.L.D. Zerorez Indianapolis
What do you like about our products and services?

Quick and easy- no chemicsls

Report a concern   May 20, 2014 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Honest and dependable.

Report a concern   May 20, 2014 — Rated 10 out of 10 by J.E. Zerorez Indianapolis
What do you like about our products and services?

Clean Carpets and friendly professional services. Justin was very nice and answered all my questions. Outstanding customer service!

Thank You,
First name removed

Report a concern   May 20, 2014 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

Our 17 year old carpet looks fabulous. Patrick was able to get most of the spots out. He did a great job and was very professional. I will have you back.

Report a concern   May 20, 2014 — Rated 10 out of 10 by Scott E Bullock Zerorez Indianapolis
What do you like about our products and services?

Chemical free process

Report a concern   May 19, 2014 — Rated 5 out of 10 by T.B.Z. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The overall cleaning was good but within a week some spots were back.

Report a concern   May 19, 2014 — Rated 0 out of 10 by J.K.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Paid $359.00 for carpet and upholstery "cleaning", but can tell no difference in the upholstery. Carpet looks better, but still smells bad.

Report a concern   May 19, 2014 — Rated 10 out of 10 by Cherie Olsson Zerorez Indianapolis
What do you like about our products and services?

Patrick was very nice and very informative. He was honest about the services I requested about especially with the pet services.
I was totally impressed and will call and request Patrick always. Also I have been letting all my family and friends know about your excellent business.
My carpets look fabulous and the odor is all gone.

Thank you!
Cherie

Report a concern   May 19, 2014 — Rated 9 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Great cleaning. Price was what I was quoted. Very nice technician.

Report a concern   May 19, 2014 — Rated 10 out of 10 by A.D. Zerorez Indianapolis
What do you like about our products and services?

Clean neat and organized. House smelled great and the carpet was clean and fluffy

Report a concern   May 19, 2014 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Technician was prompt, friendly and very knowledgeable. The carpet looked great.

Report a concern   May 19, 2014 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

everything looked great

Report a concern   May 18, 2014 — Rated 0 out of 10 by A.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I was not happy with the results

Report a concern   May 18, 2014 — Rated 10 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

Justin and Andrew were great - very informative about the process and worked things out for additional services the same day!

I would like someone to call me though - the couch and love seat - not sure they should look the way they do. Also, question about 2 line items for tile and grout cleaning.

Thanks,First name removed

Report a concern   May 17, 2014 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Quick and residue free.

Report a concern   May 17, 2014 — Rated 10 out of 10 by G.M. Zerorez Indianapolis
What do you like about our products and services?

Eric the service was outstanding. Pleasure to do business with.

Report a concern   May 17, 2014 — Rated 9 out of 10 by B.E. Zerorez Indianapolis
What do you like about our products and services?

My heavy traffic areas didn't seem to stay very clean. It doesn't seem as it came as clean as it did with steam. It looked good at first but within a few days it seem shadowy and you can definitely tell. I have pretty expensive coated padding so I know it is not soil coming back up through the pad.

Report a concern   May 17, 2014 — Rated 10 out of 10 by D.N. Zerorez Indianapolis
What do you like about our products and services?

Erik was right on time. Got straight to work and did a thorough job. The carpets never looked better after a very long, dirty winter. Will definitely have Zerorez here again and will highly recommend. Thanks so much. P.S. Erik Last name removed is a great guy.

Report a concern   May 17, 2014 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

the end result was better than we had experienced before from other companies.

Report a concern   May 17, 2014 — Rated 10 out of 10 by Eliana L Jacobson Zerorez Indianapolis
What do you like about our products and services?

Great service. The carpet dried quickly and looked and felt great!

Report a concern   May 17, 2014 — Rated 8 out of 10 by R.H. Zerorez Indianapolis
What could we do to improve?

one of the chairs still has a stain on the arm of the chair, he tried cleaning it a second time, but the stain is still there

Report a concern   May 15, 2014 — Rated 10 out of 10 by L.S. Zerorez Indianapolis
What do you like about our products and services?

Friendly, knowledgeable, on-time and professional. Products are environmentally friendly and floors looked great!

Report a concern   May 15, 2014 — Rated 10 out of 10 by T.M.S. Zerorez Indianapolis
What do you like about our products and services?

first of all the two guys who came to do the carpets were very friendly (Eric and Andrew). They answered all my questions and were done very quickly. The best part was the carpets looked awesome!

Report a concern   May 15, 2014 — Rated 10 out of 10 by M.A.S. Zerorez Indianapolis
What do you like about our products and services?

Everything! Especially the politeness and thoroughness (in cleaning) of your technician, Patrick.

Report a concern   May 14, 2014 — Rated 10 out of 10 by M.H.T. Zerorez Indianapolis
What do you like about our products and services?

I was very pleased with the service we received. The technician was on time, knowledgeable, professional and friendly. The carpet looks great and the house smelled fresh and clean, there was no chemical smell as we've had with other cleaning companies in the past.

Report a concern   May 14, 2014 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

free of chemicals. it came out great ,and I love looking out how nice and clean it looks. I would definitely tell my friends,about it. thank you and the people you sent to do the work.
It WAS QUICK,IT DRYED IN ABOUT 3HRS. WITH THE DOORS OPENED .
THANK YOU ZEROREZ.

Report a concern   May 14, 2014 — Rated 10 out of 10 by F.H. Zerorez Indianapolis
What do you like about our products and services?

Very nice person and very careful while cleaning.

Report a concern   May 13, 2014 — Rated 10 out of 10 by S.J. Zerorez Indianapolis
What do you like about our products and services?

The technician was very thorough,friendly and helpful. The carpets look great!

Report a concern   May 13, 2014 — Rated 10 out of 10 by J.J. Zerorez Indianapolis
What do you like about our products and services?

Carpet was not so wet that we could not walk on it. We were able to put the furniture back that evening. The gentleman who cleaned the carpet was very careful about walls and corners. He was able to get most of the marker stain out that was several weeks old.


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