- Phone: 317-388-5141
- Visit Website
based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Like that it's a green process. Like the smell afterward.
Great service and results were awesome.
Friendly, fast, and effective.
No chemicals
I like that you got the stains out in my carpets and that they dried quickly.
Eric was very prompt, thorough and professional. We can tell a huge difference in our carpets after the cleaning. We are so pleased with your services and prices. Thank you!
Jeff did a great job. The price was right. Need to live with results for a while to make final determination.
Patrick was very professional, thorough and polite. I like the process and smell and that there are not chemicals used in the cleaning, as I have small children. I thought the price was a good value as well!
We were ready to back down and buy new carpet. But thought we'd give Zerorez a chance first. They made our carpets look brand new. They were very welcoming to all my questions during the cleaning process. We have them coming back to finish cleaning the carpet in the rest of the house in a couple weeks. We are extremely happy with their staff, process, and performance. We will definitely recommend them to others.
The carpet did not come clean even after he went over it twice in some spots. There were no specific problem spots, it was just traffic patterns but he couldn't get it clean.
I liked the non-use of chemicals. The service tech was very informative and did a great job.
Jeff, who did the cleaning, and Tara, in the office, were both very friendly and helpful. Jeff told me exactly what he would be doing before he did anything. I had some stains that he said he may not be able to get up and he was right; however, they do look better. He did an excellent job with what he had to work with. He was very careful around the furniture, and he left everything just as he found it. I would recommend Zerorez to anyone looking for a carpet cleaner. I will definitely use them again; especially when we replace our current carpet.
Corey who came out was very nice and knowledgeable. Very helpful with questions and was overall very nice. The carpet looks a million times better and we have already recommend the company to family and friends. We will definitely use this company again.
Your person was on time did a great job and cleaned my stairway for free. Very nice!
Very professional service. My tile and carpet look fantastic.
Cost effective, quick service
Friendly staff
dries quickly
no offensive smell
process cleaned old carpet well
No chemicals. Service tech Erik was very helpful and professional
The young man who cleaned our carpet is named Nathanial. He introduced himself to us upon entering the home, petted our old dog, then preceded to explain the zerorez process, and began working. This is 27 year old carpet with a visible traffic pattern. It looks fabulous! We are very pleased with Nathanial and Zerorez.
Everything was great; including scheduling the appointment, the notice that the technician was on his way, showing up on time, moving and replacing furniture so that all areas were cleaned, leaving a bottle of spot treater, and even the checkout/payment process was seamless. I recommend Zerorez for carpet cleaning.
professional , timely, friendly employee. great product. carpet looks great
Everything!!!
Quick and process does a great job. Very professional and friendly technician.
Patrick was a wonderful technician. Service is fabulous and our carpets look great
Eric was very professional and the finished result was fantastic
Your service costs twice as much as other cleaning services and I'm not convinced that it's any better.
No soap residue. Smells clean
Zerorez employees were so professional. They called when en route and arrived earlier than I expected. They explained everything they were going to do & even helped me move last minute furniture. I will definitely be cleaning my carpets more often knowing I can depend on Zerorez!!
Call me and I can let you know
Considering the tragic look that the carpet on my stairs and in my room had, I think that after having been cleaned by zerorez they look fantastic (trust me, they were a mess). And the man who came out to clean the carpets was super nice.
So, I like the personality of the man who did the cleaning, and I like the fact that the zerorez product cleaned my carpets.
And, when my house-mate called to complain because the stairs had a dirty look along the edges (where the carpet meets the wall), the same man came out to clean the edges (the very next day).
God bless zerorez.