Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18274 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 6, 2014 — Rated 10 out of 10 by Darla Tatman Zerorez Indianapolis
What do you like about our products and services?

Patrick did an awesome job. The carpets look better than new. We could not be more pleased.
We will definitely refer you to all our friends and family. Thank you for an awesome job.

Report a concern   May 5, 2014 — Rated 5 out of 10 by W.J.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I was surprised that our pet stains have already come back. We had our carpets cleaned less than a week ago. Short of cleaning them again at no charge, I don't know what can be done to make things right.

Report a concern   May 5, 2014 — Rated 10 out of 10 by Laura L Noblitt Zerorez Indianapolis
What do you like about our products and services?

Technician arrived on time, was very friendly and professional and explained the process thoroughly. Because we are expecting a new baby soon, I was thrilled to find a company that provides cleaning and sanitizing of carpets without residue. Our carpets looked and smelled amazing and drying time took only about 5 hours. Will use again and again!

Report a concern   May 5, 2014 — Rated 10 out of 10 by Cherie Berry Zerorez Indianapolis
What do you like about our products and services?

My rug looks brand new they were friendly and very honest

Report a concern   May 4, 2014 — Rated 10 out of 10 by L.S. Zerorez Indianapolis
What do you like about our products and services?

Pre-treatment of carpet. Knowledgeable technician that explained the process and assisted in getting up a spot of glue on the carpet that was bothering me.

Very nice technician and very professional.

Report a concern   May 4, 2014 — Rated 10 out of 10 by Carla Pierce Zerorez Indianapolis
What do you like about our products and services?

Very helpful and friendly staff who informed me each step of the way to keep me updated on the price before completing any additional work -- since I had added a few areas. Therefore no surprises! Carpets and tile floors were like brand new -- which is great since we are planning to sell soon!

Report a concern   May 4, 2014 — Rated 10 out of 10 by Kelly Schick Zerorez Indianapolis
What do you like about our products and services?

There was no chemical smell and the fabric was not "krusty" to the touch. The tech. was on time and very professional and polite.

Report a concern   May 4, 2014 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

Patrick was very professional and pleasant. Glad to see guards where placed so that walls were protected. Drying fan was great. Like the fact you don't use soap to clean with. Drying time was fast. I was putting things back in place that evening. Carpet looks great and house smells great. Very pleased with whole experience.

Report a concern   May 3, 2014 — Rated 9 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

Tech was very nice and efficient! My carpet is 25 years old and it looked great after cleaned granted there were some" high traffic" worn spots but I knew the carpet was clean!! I will use Zerorez again!!

Report a concern   May 3, 2014 — Rated 10 out of 10 by G.C. Zerorez Indianapolis
What do you like about our products and services?

They work. Your man sent to clean our carpets was through and careful and professional.

Report a concern   May 3, 2014 — Rated 10 out of 10 by Ann J Beriault Zerorez Indianapolis
What do you like about our products and services?

Joe was able to really refresh even our most winter damaged carpeting. Great start to spring cleaning!

Report a concern   May 2, 2014 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

cleaners were very prompt, called & came early, carpet looked great

Report a concern   May 1, 2014 — Rated 10 out of 10 by S.G. Zerorez Indianapolis
What do you like about our products and services?

Friendly and really helpful folks.

Report a concern   May 1, 2014 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

My carpets look and smell so fresh, and I feel better about my kids playing on them. I like the fact that there is no residue left behind! Patrick was awesome...really knowledgable and friendly! I will definitely use Zerorez again.

Report a concern   May 1, 2014 — Rated 10 out of 10 by Eric Ferrell Zerorez Indianapolis
What do you like about our products and services?

Service was on time, he did a walk through to verify the services and any problem areas I wanted him to be aware of. He was very knowledgable, polite and did a great job on our carpets. I had some problem areas on a couple if chairs and he worked on those as well. I would recommend them and one of my neighbors asked the next day how I liked your work and I highly recommended zerorez to them as they needed their carpet cleaned.

Report a concern   May 1, 2014 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

Service was as promised. The technician was friendly and professional.

Report a concern   May 1, 2014 — Rated 10 out of 10 by M.M.M.P. Zerorez Indianapolis
What do you like about our products and services?

Patrick was very professional and did a great job!

Report a concern   April 30, 2014 — Rated 10 out of 10 by Aaron Roth Zerorez Indianapolis
What do you like about our products and services?

The crew was on time and very friendly and helpful. They were able to get out paint stains in my carpet that I didn't think would come up. Very satisfied with your services. Thanks again!

Report a concern   April 29, 2014 — Rated 10 out of 10 by G.E.B. Zerorez Indianapolis
What do you like about our products and services?

The way our carpet looked after cleaning by Zerorez.

Report a concern   April 29, 2014 — Rated 10 out of 10 by Carolyn Boyd Zerorez Indianapolis
What do you like about our products and services?

the house looked and smelled so clean afterwards, the two gentleman were very quick and hard workers and knew a lot about carpets

Report a concern   April 28, 2014 — Rated 10 out of 10 by Heather Bastin Zerorez Indianapolis
What do you like about our products and services?

Awesome!!!!! I didn't think it was possible to get the pet odor and stains out of my carpet but zerorez did. I will never use any other company for my carpet cleaning needs.

Report a concern   April 28, 2014 — Rated 10 out of 10 by M.N. Zerorez Indianapolis
What do you like about our products and services?

Technician (Nathaniel) was on time, very informative about what he was going to do and which spots would most likely not come out. He was very efficient and very personable. The carpets that were cleaned look great!

Report a concern   April 27, 2014 — Rated 10 out of 10 by D.E.B. Zerorez Indianapolis
What do you like about our products and services?

Smells fantastic in my house

Report a concern   April 27, 2014 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

That you don't use soap and leave residue

Report a concern   April 27, 2014 — Rated 10 out of 10 by Elizabeth Howard Zerorez Indianapolis
What do you like about our products and services?

Fast, efficient yet thorough. Staff is well groomed, polite. Very satisfied with results.

Report a concern   April 27, 2014 — Rated 0 out of 10 by T.J.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I paid extra to treat a pet odor in our 2-year old home's carpets, once the carpets dried the smell came right back. Zerorez seems totally ineffective, very disappointing.

Report a concern   April 27, 2014 — Rated 10 out of 10 by Shelly Preston Zerorez Indianapolis
What do you like about our products and services?

Patrick, our Zerorez tech, was prompt, knowledgable, and did a great job on our carpet! I like that there is no soap residue and that citrus is used. We had a great experience all the way from making our appointment to paying for the service.

Report a concern   April 26, 2014 — Rated 9 out of 10 by L.K. Zerorez Indianapolis
What do you like about our products and services?

It was quick and easy. Water source and dirty water was all contained in their vehicle. Patrick was very polite and professional.

Negatives: was not able to schedule via Internet; screen verified my desired date but never went on to schedule. Had to call in. Not wild about the citrus smell.

Report a concern   April 25, 2014 — Rated 10 out of 10 by M.L. Zerorez Indianapolis
What do you like about our products and services?

Excellent results and the employees were very courteous, knowledgable and helpful

Report a concern   April 24, 2014 — Rated 10 out of 10 by Jennifer Edwards Zerorez Indianapolis
What do you like about our products and services?

That they're safe and natural for kids.


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