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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was surprised that our pet stains have already come back. We had our carpets cleaned less than a week ago. Short of cleaning them again at no charge, I don't know what can be done to make things right.
Technician arrived on time, was very friendly and professional and explained the process thoroughly. Because we are expecting a new baby soon, I was thrilled to find a company that provides cleaning and sanitizing of carpets without residue. Our carpets looked and smelled amazing and drying time took only about 5 hours. Will use again and again!
My rug looks brand new they were friendly and very honest
Pre-treatment of carpet. Knowledgeable technician that explained the process and assisted in getting up a spot of glue on the carpet that was bothering me.
Very nice technician and very professional.
Very helpful and friendly staff who informed me each step of the way to keep me updated on the price before completing any additional work -- since I had added a few areas. Therefore no surprises! Carpets and tile floors were like brand new -- which is great since we are planning to sell soon!
There was no chemical smell and the fabric was not "krusty" to the touch. The tech. was on time and very professional and polite.
Patrick was very professional and pleasant. Glad to see guards where placed so that walls were protected. Drying fan was great. Like the fact you don't use soap to clean with. Drying time was fast. I was putting things back in place that evening. Carpet looks great and house smells great. Very pleased with whole experience.
Tech was very nice and efficient! My carpet is 25 years old and it looked great after cleaned granted there were some" high traffic" worn spots but I knew the carpet was clean!! I will use Zerorez again!!
They work. Your man sent to clean our carpets was through and careful and professional.
Joe was able to really refresh even our most winter damaged carpeting. Great start to spring cleaning!
cleaners were very prompt, called & came early, carpet looked great
Friendly and really helpful folks.
My carpets look and smell so fresh, and I feel better about my kids playing on them. I like the fact that there is no residue left behind! Patrick was awesome...really knowledgable and friendly! I will definitely use Zerorez again.
Service was on time, he did a walk through to verify the services and any problem areas I wanted him to be aware of. He was very knowledgable, polite and did a great job on our carpets. I had some problem areas on a couple if chairs and he worked on those as well. I would recommend them and one of my neighbors asked the next day how I liked your work and I highly recommended zerorez to them as they needed their carpet cleaned.
Service was as promised. The technician was friendly and professional.
Patrick was very professional and did a great job!
The crew was on time and very friendly and helpful. They were able to get out paint stains in my carpet that I didn't think would come up. Very satisfied with your services. Thanks again!
The way our carpet looked after cleaning by Zerorez.
the house looked and smelled so clean afterwards, the two gentleman were very quick and hard workers and knew a lot about carpets
Awesome!!!!! I didn't think it was possible to get the pet odor and stains out of my carpet but zerorez did. I will never use any other company for my carpet cleaning needs.
Technician (Nathaniel) was on time, very informative about what he was going to do and which spots would most likely not come out. He was very efficient and very personable. The carpets that were cleaned look great!
Smells fantastic in my house
That you don't use soap and leave residue
Fast, efficient yet thorough. Staff is well groomed, polite. Very satisfied with results.
I paid extra to treat a pet odor in our 2-year old home's carpets, once the carpets dried the smell came right back. Zerorez seems totally ineffective, very disappointing.
Patrick, our Zerorez tech, was prompt, knowledgable, and did a great job on our carpet! I like that there is no soap residue and that citrus is used. We had a great experience all the way from making our appointment to paying for the service.
It was quick and easy. Water source and dirty water was all contained in their vehicle. Patrick was very polite and professional.
Negatives: was not able to schedule via Internet; screen verified my desired date but never went on to schedule. Had to call in. Not wild about the citrus smell.
Excellent results and the employees were very courteous, knowledgable and helpful
That they're safe and natural for kids.

Patrick did an awesome job. The carpets look better than new. We could not be more pleased.
We will definitely refer you to all our friends and family. Thank you for an awesome job.