- Phone: 317-388-5141
- Visit Website
based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been pleased with the quality of the staff who has been out to my home, the services performed (carpet cleaning and upholstery cleaning to remove a difficult spot), and the way my house feels and smells after a cleaning.
No chemicals. Prompt and friendly service.
I like the idea of eliminating the residues which occurs with the normal carpet cleaning process.
Patrick and Justin were very professional and considerate. Before even starting the cleaning process we discussed any possible trouble areas which would need special attention.
Honestly, the job was well done.
My concern is that the pet stain or oder product did not work in the room we had it applied too. The smell is still in the room. I not sure why it would not work. Our carpet is pre-coated with stain resistance and we have liquid resistant padding underneath.
I would like someone to come out a re-treat the one room the pet oder removal product was used in.
Cheers,
Name removedPhone number removed
It was more expensive than I had hoped. Especially for such a small house.
Tech was very friendly and very imformative.
The products smelled good and the carpet cleaning was very fast. The carpet dried really fast.
Fantastic job on the carpet cleaning. The guy who did it (Eric???) was very courteous. A little pricey but hopefully it will stay clean longer than with traditional carpet cleaners.
Fantastic results and super professional technicians! Patrick has been my tech my first two times using Zerorez......he is awesome!
The product and how nice the staff were.
Every stain was removed, including one that I could not identify and had tried everything on it. I was ready to invest in new carpeting and decided to give cleaning one last try. Saved $1700.00!
No stiff feel to the carpet after cleaning.
I like that the water does not get to the pad. I also liked the machine that was deeper than a vacuum and could pull the animal hairs that got woven around the carpet up and out.
My carpets look and feel great!
Quick, efficent, excellent customer service and my house smells amazing and clean!
My experience with Zerorez was great! My carpets look good and the 2 men who came out to clean my carpets were friendly and polite they even put my trash cans up for me as they were leaving. I would highly recommend them
staff was great.
The associate was very professional and did an awesome job.
It was very fast, and the carpet looks great, very clean. Nathan explained everything prior to cleaning and was very courteous. I would definitely use them again.
Patrick was very knowledgeable about the product and very friendly and professional during his visit. Our carpets look great and they were dry in no time! We will use Zerorez again soon.
The professionalism throughout the entire process was absolutely amazing from the office staff that booked the appointment to the service tech. Patrick took his time, explained everything that we would be doing, how long it would take & even showed me the total before he started so there wouldn't be any surprises. I was very pleased with the overall experience and would highly recommend Zerorez to anyone and I will be definitely be using them again in the future. You have made a customer for life.
Great service, great results
Patrick was great. Good customer service. Thorough.
The technician was very informative and helpful. He moved furniture and put it back -- great job. I was concerned about the amount of water that would be left in the carpets and the dry time and he told me they carpets would be dry to touch in 4-5 hours and should be completely dry by morning and they were.
Great job !
Friendly and professional. Good price and great customer service.
Eric was very professional and did a wonderful job. There are few spots he missed in our front room but the family room was great! When we were looking at the job he did when he finished, I couldn't tell if it was due to being wet; but once it dried, you could tell. Please know that we will most likely use your services again.
Prompt friendly service
The rug did not come clean
The serviceman was very friendly and professional. The carpet dried very quickly and looks great.
Friendly staff, great workmanship and reasonably priced.