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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
one of the chairs still has a stain on the arm of the chair, he tried cleaning it a second time, but the stain is still there
Friendly, knowledgeable, on-time and professional. Products are environmentally friendly and floors looked great!
first of all the two guys who came to do the carpets were very friendly (Eric and Andrew). They answered all my questions and were done very quickly. The best part was the carpets looked awesome!
Everything! Especially the politeness and thoroughness (in cleaning) of your technician, Patrick.
I was very pleased with the service we received. The technician was on time, knowledgeable, professional and friendly. The carpet looks great and the house smelled fresh and clean, there was no chemical smell as we've had with other cleaning companies in the past.
free of chemicals. it came out great ,and I love looking out how nice and clean it looks. I would definitely tell my friends,about it. thank you and the people you sent to do the work.
It WAS QUICK,IT DRYED IN ABOUT 3HRS. WITH THE DOORS OPENED .
THANK YOU ZEROREZ.
Very nice person and very careful while cleaning.
The technician was very thorough,friendly and helpful. The carpets look great!
Carpet was not so wet that we could not walk on it. We were able to put the furniture back that evening. The gentleman who cleaned the carpet was very careful about walls and corners. He was able to get most of the marker stain out that was several weeks old.
no smell, no chemicals used. got spots and high traffic areas looking good.
Patrick worked very hard and did his best. However the stains were still there and there was an odor afterwards. It is the process not the person that I have issue.
Great service and results!
Professional workers that did a great job and on time.
I paid for the pet treatment (submersion treatement) for an accident and after it dried I still feel like I can smell it. I know there were no guarantees but wish it would have been better
The BEST service I've had in a very long time. My 8 year old carpets look new, dried soft and smell fresh!
Prompt arrival
not so harmful to children and pets
Courteous service
House smelled so good after...and still does days later!!! Carpet is a 100% improvement! Wish I would have taken before and after pics!
Very reasonably priced and Eric did a fabulous job. Very polite and arrived exactly when he said he would. Carpets were in pretty bad shape and he worked a miracle. Going to have them back to clean furniture too. Highly recommend Zerorez!
Very clear understanding of what should be done to remove pet oder. The process worked great. Thank you for the great communication and service.
See you next time.
Cheers
Ken
Clean smelling after the carpet was finished, it looked good. You said you would call before you came and you did. You also told me when I called that before doing the cleaning we would go over what you would be cleaning so I could change something if needed be you started the cleaning. I'm am pleased too say my husband & I are both very happy with your service....
Thank you, Mrs.Wagner
Our stairs are extremely high traffic and I thought that there was no way that they would come out looking decent after the cleaning. They look brand new! I also am very pleased with the how well the rooms came out and with how quickly they dried.
Carpets are clean & look a ton better without the use of chemicals!
We bought a condo six months ago and inherited serious buildup in the grout in our guest bathroom. Patrick was able to remove 98% of it and our white ceramic bathroom floors look fantastic. I had tried everything even steaming and nothing worked Our whole experience with Zerorez was positive. From the initial phone call when the woman who arranged our appointment listened to my request and assured me the technician would show me a sample of what the system could do and if that was not sufficient we would not move forward to results that exceeded my expectations. I am a very happy customer.
The carpets and the upholstery came out very nicely and the technician was helpful and professional.
Patrick did a great job on our carpet. He was friendly and answered questions about cleaning a tile floor in the future. He showed up on time and worked efficiently.
Friendly service person and nice results
Excellent service. Cleaned all stains in off white carpet that had not been cleaned in
several years. No soap or chemical agents a great process with no smell and great drying
process. Will use again soon for rest of carpet in our home. Also recommended to our
Daughter who will be using soon. Will recommend to all friends & neighbors as well.
Very satisfied with price as well.
Very friendly and professional - great results!
Professional clean cut service man and service accommodating after schedule had to be reset due to another customer.
Great service. The carpet dried quickly and looked and felt great!