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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wonderful help and best carpet cleaning I've had in years.
It's really easy to schedule and the end result was very nice. Our carpet was old and looked really bad but it's so nice now to see how fresh it turned out.
Prompt, polite technicians. Very efficient and informative.
I was very impressed right after the cleaning. After that it went downhill. It took almost 2 full days for the area to be dry and now there is a faint smell from the dog urine that was in the carpet. On top of that the spots of dirt that were removed are starting to show back up.
I like that you don't use any soap that leaves a sticky feeling to the carpet. I love the fact that you say it dries in 4 to 6 hours and it does!!
Punctual, friendly, did a good job explaining the process. End result was wonderful looking carpet!
My old rec room carpet looks fabulous after it was cleaned by zerorez!!! Great technician, service and company. Will use again and have already recommended them to neighbors!!!
Customer service. Promptness. Thorough cleaning.
Excellent customer service!
No smell, dried very quickly. Results as promised.
Quick and easy- no chemicsls
Honest and dependable.
Clean Carpets and friendly professional services. Justin was very nice and answered all my questions. Outstanding customer service!
Thank You,
First name removed
Our 17 year old carpet looks fabulous. Patrick was able to get most of the spots out. He did a great job and was very professional. I will have you back.
Chemical free process
The overall cleaning was good but within a week some spots were back.
Paid $359.00 for carpet and upholstery "cleaning", but can tell no difference in the upholstery. Carpet looks better, but still smells bad.
Patrick was very nice and very informative. He was honest about the services I requested about especially with the pet services.
I was totally impressed and will call and request Patrick always. Also I have been letting all my family and friends know about your excellent business.
My carpets look fabulous and the odor is all gone.
Thank you!
Cherie
Great cleaning. Price was what I was quoted. Very nice technician.
Clean neat and organized. House smelled great and the carpet was clean and fluffy
Technician was prompt, friendly and very knowledgeable. The carpet looked great.
everything looked great
I was not happy with the results
Justin and Andrew were great - very informative about the process and worked things out for additional services the same day!
I would like someone to call me though - the couch and love seat - not sure they should look the way they do. Also, question about 2 line items for tile and grout cleaning.
Thanks,First name removed
Quick and residue free.
Eric the service was outstanding. Pleasure to do business with.
My heavy traffic areas didn't seem to stay very clean. It doesn't seem as it came as clean as it did with steam. It looked good at first but within a few days it seem shadowy and you can definitely tell. I have pretty expensive coated padding so I know it is not soil coming back up through the pad.
Erik was right on time. Got straight to work and did a thorough job. The carpets never looked better after a very long, dirty winter. Will definitely have Zerorez here again and will highly recommend. Thanks so much. P.S. Erik Last name removed is a great guy.
the end result was better than we had experienced before from other companies.
Did a nice job and very courteous.