Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18274 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 5, 2014 — Rated 10 out of 10 by K.L. Zerorez Indianapolis
What do you like about our products and services?

The carpets are clean without the typical residue.
Report a concern   August 4, 2014 — Rated 9 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

No chemicals. Has been very easy and efficient to book an appointment.
Report a concern   August 4, 2014 — Rated 10 out of 10 by Bobbi K Burford Zerorez Indianapolis
What do you like about our products and services?

Carpets look exceptional! Technician (Erik)was very professional and thorough! Called to give time when they would be there and they were spot on!!
Report a concern   August 3, 2014 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

The process was explained by the technicians at my home. They took the time to listen to my cleaning needs and recommended the right solution with a no pressure sales attempt.
Report a concern   August 3, 2014 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

Great customer service! Very timely and considerate of the customer's time too. They did a great job and listened to any concerns I had.
Report a concern   August 3, 2014 — Rated 10 out of 10 by Sarah Walker Zerorez Indianapolis
What do you like about our products and services?

No chemicals making it safer for the kids.
Report a concern   August 3, 2014 — Rated 10 out of 10 by Julie Hennie Zerorez Indianapolis
What do you like about our products and services?

On time, professional, courteous technician. Carpet looked great after cleaning...better than it ever has with other company we used.
Report a concern   August 3, 2014 — Rated 6 out of 10 by M.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We feel that the price is quite a bit higher than what we are used to paying for cleaning service. It was $100-$150 higher than Stanley Steamer. Also - could not find any discounts or coupons available.
Report a concern   August 2, 2014 — Rated 10 out of 10 by E.K.C. Zerorez Indianapolis
What do you like about our products and services?

I am very pleased with the quality of service and the professionalism of the gentleman who cleaned our carpets.
Report a concern   August 2, 2014 — Rated 10 out of 10 by G.W. Zerorez Indianapolis
What do you like about our products and services?

No smell, no crunchy carpet, no noise when cleaning was being done.
Report a concern   August 1, 2014 — Rated 10 out of 10 by K.M.M. Zerorez Indianapolis
What do you like about our products and services?

I felt that your product lived up to it's word and I am very happy!
Report a concern   July 31, 2014 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

So far, everything looks great. See what it looks like in time.
Report a concern   July 31, 2014 — Rated 10 out of 10 by Joe Dodson Zerorez Indianapolis
What do you like about our products and services?

All was good from pricing to real hardworking employee that came to house doing services !
Report a concern   July 31, 2014 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Patrick was very professional and friendly. The house smelled great throughout the process and my carpet looks like new again.
Report a concern   July 31, 2014 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Everything was great, highly recommend the service!
Report a concern   July 31, 2014 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

The guy who came to our house was great! He was very thorough and did an amazing job
The carpet looked brand new after he finished.
Report a concern   July 30, 2014 — Rated 10 out of 10 by K.G. Zerorez Indianapolis
What do you like about our products and services?

Our service was done by courtesy, professional technicians and we were pleased with the outcome!
Report a concern   July 30, 2014 — Rated 10 out of 10 by S.F. Zerorez Indianapolis
What do you like about our products and services?

That is environmental and also good for my carpets and family.
Report a concern   July 29, 2014 — Rated 10 out of 10 by Marcie Durbin Zerorez Indianapolis
What do you like about our products and services?

Didn't take long. Carpets looked great dried quickly.
Report a concern   July 29, 2014 — Rated 1 out of 10 by A.E. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

It seems that this method of cleaning wasn't very effective for our carpets, although the technician was very nice and helpful. It's the first time in many years the carpets didn't come clean after a cleaning
Report a concern   July 28, 2014 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

no smell.
Report a concern   July 28, 2014 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

The service person, Patrick, and the price.
Report a concern   July 28, 2014 — Rated 10 out of 10 by Nicole L Davis Zerorez Indianapolis
What do you like about our products and services?

I love Zerorez!! We have used your services twice now, and the results are remarkable!
The carpet is soft, clean and smells wonderful! I am amazed at how well the stains came out of our basement carpet, I thought we were going to have to buy new carpet. The technicians are very professional and have a great knowledge of the services offered. I am happy to recommend you guys to everyone!
Report a concern   July 28, 2014 — Rated 9 out of 10 by Cory Boggess Zerorez Indianapolis
What do you like about our products and services?

Very porfessional..reliable...great service tech and great results!!
Report a concern   July 28, 2014 — Rated 9 out of 10 by Cory Boggess Zerorez Indianapolis
What do you like about our products and services?

Very reasonably priced, professional tech, great results!
Report a concern   July 27, 2014 — Rated 10 out of 10 by Donna White Zerorez Indianapolis
What do you like about our products and services?

Zerorez was far more effective than any other carpet cleaning service I've used. I've already recommended it to my neighbors, and hope they will use you.
Report a concern   July 27, 2014 — Rated 10 out of 10 by Lauren A Wilson Zerorez Indianapolis
What do you like about our products and services?

The process was very quick and my technician, Patrick was friendly and helpful. He was happy to go over the high traffic areas until I was satisfied.
Report a concern   July 27, 2014 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

The carpet cleaning was the best I've seen. Fast drying!! My furniture was back in place in 1 hour.
Report a concern   July 27, 2014 — Rated 10 out of 10 by F.C. Zerorez Indianapolis
What do you like about our products and services?

The cleaning process was very efficient and the result was beautiful.
Report a concern   July 27, 2014 — Rated 7 out of 10 by M.D. Zerorez Indianapolis
What could we do to improve?

I still have a large stain that I didn't have before the carpet was cleaned. I believe it was Andrew who came back to work on it but now it looks even worse.

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