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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech (Eric) was on time, explained everything he would be doing and answered questions that I had. He allowed time for me to check the finished room before moving on to the next. I was pleased with the amount of time it took to clean the areas requested.
I will definitely use them again.
Staff was very professional and knowledgeable about your product and services. After carpet cleaned, it felt fresh and looked new again.
Very friendly staff very informative and clean.
Professional
Efficient
They Work!
I loved how my carpets looked after they were cleaned! Products smelled great too!
I love the fact that everything was so clean!
The rep came early, finished in under an hour, and our carpet looks great! We will use you guys again, thanks!
Will depend upon the time the cleaning is completed until the next time needed, which is pretty subjective I know.
Service was top-notch. Carpets looked great.
Clean, no chemicals. The representative did a great job!
The carpet looked great when the tech was there and finished. A day or two later it looks the same. The stains are still there.
What I like most is the fact that my carpet feels like brand new carpet when I'm barefoot, in the past when I've had it cleaned it would feel very stiff after cleaning, and so far it looks better than ever especially the high traffic areas!!!
No soap or surfactants. Great cleaning.
I had really tough stains on my carpet. Patrick the technician did a fabulous job of getting the tough stain out
Prompt, friendly, efficient, and effective!
Friendly service. My carpets look amazing and dried very quickly.Very impressed!
The young man who cleaned our carpet and shower was very courteous but honestly none of it looks clean. We've had wool carpet in one of our rooms for 17 years and spots came out with regular cleaning over the years. We've had some recent spots show up over the last 6 months and had him work on those specifically. When he was done i asked him why they weren't coming out and he said they might lighten up once dry or they might be actual stains. As far as the shower it looks just as dirty as it did before he cleaned it. Occasionally I use bleach spray to fight the pinkish mold which helps for a while but chose to have you all clean it instead because bleach can be so harsh and it's only a very temporary fix.
Professional...attention to detail
Way to expensive for an average cleaning.
No harsh chemicals
I didn't feel the carpet looked as clean as previous carpet cleaning companies services.
I loved the customer service pre-appointment! I appreciated the quick response to all of my questions and the informative answers. There was no second guessing about cost, or time of arrival going into the appointment. My technician was very courteous as well!
Thank you!
The carpet looks Great and it was done in a timely manner.
Curtis did a fabulous job!
Very informative, explained the products and what my expectations should be very well. Took extra time to explain things to me and make sure I was happy with the service.
The carpet looks brand new. I had two of my area carpets taken to the rug spa, very excited to see how they look after a week at the spa. The technician we had was Curtis and he was fantastic. The next time I have my carptes cleaned we will diffently ask for him. He was very knowledgeable not pushy. I will never use any one else. Zerorez is the way to go!
We ended up borrowing our son's carpet cleaner because we were not happy with how the carpets looked. They still had stains and dull look. I will say the technician was pleasant. Mrs Last name removed
Very effective and quick. Carpets look great

Eric was very professional and did a great job.