Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18274 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 6, 2014 — Rated 10 out of 10 by Manny T Nordone Zerorez Indianapolis
What do you like about our products and services?

The tech that showed up was great! He did a great job and it was priced right

Report a concern   July 6, 2014 — Rated 10 out of 10 by William Phelps Zerorez Indianapolis
What do you like about our products and services?

Professional service personnel and removal of stains that have been in carpet for years.

Report a concern   July 6, 2014 — Rated 5 out of 10 by T.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Didn't disappoint at all. I just don't really recommend carpet cleaning to friends (I haven't once in my 45 years of life). So it's doubtful I will do anytime soon.

Report a concern   July 5, 2014 — Rated 10 out of 10 by Keith Gill Zerorez Indianapolis
What do you like about our products and services?

QUick, reasonably priced, qualified and knowledgeable technicians.

Report a concern   July 5, 2014 — Rated 10 out of 10 by T.C. Zerorez Indianapolis
What do you like about our products and services?

No harsh chemicals

Report a concern   July 5, 2014 — Rated 5 out of 10 by S.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The tile and grout cleaning performed in our bathroom was great except that there is approx. 1 in. from the edge of the wall out (and it goes all the way around the perimeter of the pathroom) that did not get cleaned. I'm assuming it is due to the way the equipment is designed, that it can't reach all the way to the edge. I did not mention it to the service person who was here as I thought the remaining discoloration might have been wet areas that just needed to dry. I'm not sure that there is anything that can be done as I don't know how your equipment is designed.
The carpet cleaning, including the pet treatment, was very satisfactory.

Report a concern   July 5, 2014 — Rated 9 out of 10 by Stacy L Hoch Zerorez Indianapolis
What do you like about our products and services?

High level of communication, ease of appt. setting, friendly staff, quality of work!

Report a concern   July 5, 2014 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

No chemicals used in cleaning. Carpet looks beautiful and even the air in the house smells fresher. Definitely will call again next year.

Report a concern   July 4, 2014 — Rated 10 out of 10 by Linda Lee Zerorez Indianapolis
What do you like about our products and services?

They arrived on time and did an excellent job.

Report a concern   July 4, 2014 — Rated 3 out of 10 by B.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Techs were an hour and a half late and spent less than 30 minutes from entering to leaving. They offered to clean one rug but not the runner that matched. No shoe covers or fans were used. Carpet is still wet over 24 hours later. Carpet was clean (I clean every 6-8 months) and house smelled very clean. Overpriced in others I have used in the past

Report a concern   July 4, 2014 — Rated 10 out of 10 by B.M.B. Zerorez Indianapolis
What do you like about our products and services?

All natural, no chemicals used!

Report a concern   July 3, 2014 — Rated 9 out of 10 by N.B. Zerorez Indianapolis
What do you like about our products and services?

Friendly; not pushy about trying to up-sell us on additional services.

Report a concern   July 2, 2014 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Very professional and went above and beyond expectation! Carpets look great!

Report a concern   July 1, 2014 — Rated 5 out of 10 by E.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

My couch doesn't look much cleaner than before it was "cleaned." The products did not remove spots from where we and the dog sit on the couch. Disappointed.

Report a concern   July 1, 2014 — Rated 10 out of 10 by P.M. Zerorez Indianapolis
What do you like about our products and services?

Clean,green, technician was very professional,

Report a concern   June 30, 2014 — Rated 10 out of 10 by D.A. Zerorez Indianapolis
What do you like about our products and services?

Minimal chemicals, easy to schedule, good customer service

Report a concern   June 30, 2014 — Rated 9 out of 10 by A.H.V. Zerorez Indianapolis
What do you like about our products and services?

Very professional and courteous technician; easy scheduling

Report a concern   June 30, 2014 — Rated 9 out of 10 by A.D. Zerorez Indianapolis
What do you like about our products and services?

I love the fresh smell and the lack of chemicals used.

Report a concern   June 30, 2014 — Rated 10 out of 10 by J.A.E. Zerorez Indianapolis
What do you like about our products and services?

Very professional staff who took the time to answer questions and offer advice, etc

Report a concern   June 29, 2014 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Great job. Very professional and on time

Report a concern   June 29, 2014 — Rated 9 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

carpets felt soft and there was no stickiness left behind

Report a concern   June 29, 2014 — Rated 10 out of 10 by P.L. Zerorez Indianapolis
What do you like about our products and services?

Worked with me with scheduling. Quick and efficient, carpets look dandy

Report a concern   June 29, 2014 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

It was very professional and the product is awesome. I would defunitely rrvommend yohr sdrvive to our friends and fsmily!

Report a concern   June 29, 2014 — Rated 10 out of 10 by Laine Bullerman Zerorez Indianapolis
What do you like about our products and services?

Your employees were professional and courteous! The process was fast and the products worked great! Our carpets look almost brand new!

Report a concern   June 28, 2014 — Rated 10 out of 10 by D.F. Zerorez Indianapolis
What do you like about our products and services?

Technician was on time, professional in doing the work and did an excellent job. I was very satisfied with how a heavy traffic area came clean.

Report a concern   June 28, 2014 — Rated 0 out of 10 by P.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpet not clean

Report a concern   June 27, 2014 — Rated 10 out of 10 by A.E. Zerorez Indianapolis
What do you like about our products and services?

my wife told me that they were very professional. Will recommend and have them out here again!

Report a concern   June 26, 2014 — Rated 10 out of 10 by N.H. Zerorez Indianapolis
What do you like about our products and services?

My carpet feels much softer than it did after other professional cleanings. More like a freshly laundered towel.

Report a concern   June 26, 2014 — Rated 8 out of 10 by T.J.V. Zerorez Indianapolis
What could we do to improve?

This is the second home that we have had ZeroRez out to and been please with the results. We did have some "worn and very dirty" traffic spots in front of what used to be the old owners sectional that didn't come all the way clean, but that could be the quality of the carpet. Overall, we like the results.

Report a concern   June 25, 2014 — Rated 10 out of 10 by Carole Florian Zerorez Indianapolis
What do you like about our products and services?

Patrick Great young man.Likes his job & it is obvious.


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