Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2014 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Service was top-notch. Carpets looked great.

Report a concern   August 30, 2014 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Clean, no chemicals. The representative did a great job!

Report a concern   August 29, 2014 — Rated 4 out of 10 by A.M.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet looked great when the tech was there and finished. A day or two later it looks the same. The stains are still there.

Report a concern   August 29, 2014 — Rated 10 out of 10 by Don Evans Zerorez Indianapolis
What do you like about our products and services?

What I like most is the fact that my carpet feels like brand new carpet when I'm barefoot, in the past when I've had it cleaned it would feel very stiff after cleaning, and so far it looks better than ever especially the high traffic areas!!!

Report a concern   August 28, 2014 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

No soap or surfactants. Great cleaning.

Report a concern   August 28, 2014 — Rated 9 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

I had really tough stains on my carpet. Patrick the technician did a fabulous job of getting the tough stain out

Report a concern   August 28, 2014 — Rated 10 out of 10 by Nicole M Buell Zerorez Indianapolis
What do you like about our products and services?

Prompt, friendly, efficient, and effective!

Report a concern   August 28, 2014 — Rated 10 out of 10 by Mandy Prenger Zerorez Indianapolis
What do you like about our products and services?

Friendly service. My carpets look amazing and dried very quickly.Very impressed!

Report a concern   August 27, 2014 — Rated 4 out of 10 by D.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The young man who cleaned our carpet and shower was very courteous but honestly none of it looks clean. We've had wool carpet in one of our rooms for 17 years and spots came out with regular cleaning over the years. We've had some recent spots show up over the last 6 months and had him work on those specifically. When he was done i asked him why they weren't coming out and he said they might lighten up once dry or they might be actual stains. As far as the shower it looks just as dirty as it did before he cleaned it. Occasionally I use bleach spray to fight the pinkish mold which helps for a while but chose to have you all clean it instead because bleach can be so harsh and it's only a very temporary fix.

Report a concern   August 27, 2014 — Rated 9 out of 10 by Nancy Stolte Zerorez Indianapolis
What do you like about our products and services?

Professional...attention to detail

Report a concern   August 26, 2014 — Rated 5 out of 10 by A.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Way to expensive for an average cleaning.

Report a concern   August 26, 2014 — Rated 10 out of 10 by B.M.C. Zerorez Indianapolis
What do you like about our products and services?

No harsh chemicals

Report a concern   August 26, 2014 — Rated 6 out of 10 by B.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I didn't feel the carpet looked as clean as previous carpet cleaning companies services.

Report a concern   August 25, 2014 — Rated 10 out of 10 by Erika Seydel Cheney Zerorez Indianapolis
What do you like about our products and services?

I loved the customer service pre-appointment! I appreciated the quick response to all of my questions and the informative answers. There was no second guessing about cost, or time of arrival going into the appointment. My technician was very courteous as well!

Thank you!

Report a concern   August 25, 2014 — Rated 10 out of 10 by M.P. Zerorez Indianapolis
What do you like about our products and services?

The carpet looks Great and it was done in a timely manner.

Report a concern   August 25, 2014 — Rated 10 out of 10 by M.A.H. Zerorez Indianapolis
What do you like about our products and services?

Curtis did a fabulous job!

Report a concern   August 25, 2014 — Rated 9 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

Very informative, explained the products and what my expectations should be very well. Took extra time to explain things to me and make sure I was happy with the service.

Report a concern   August 25, 2014 — Rated 10 out of 10 by Pam Hebenstreit Zerorez Indianapolis
What do you like about our products and services?

The carpet looks brand new. I had two of my area carpets taken to the rug spa, very excited to see how they look after a week at the spa. The technician we had was Curtis and he was fantastic. The next time I have my carptes cleaned we will diffently ask for him. He was very knowledgeable not pushy. I will never use any one else. Zerorez is the way to go!

Report a concern   August 24, 2014 — Rated 0 out of 10 by K.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We ended up borrowing our son's carpet cleaner because we were not happy with how the carpets looked. They still had stains and dull look. I will say the technician was pleasant. Mrs Last name removed

Report a concern   August 24, 2014 — Rated 9 out of 10 by A.J. Zerorez Indianapolis
What do you like about our products and services?

Very effective and quick. Carpets look great

Report a concern   August 23, 2014 — Rated 6 out of 10 by M.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Well at first I was so happy and really liked the guys Patrick and Curtis (?). The displays were great. But in two days all the stains were back with a vengeance and it looked like I had not even had the carpet cleaned!!!! I am saddened because I spent so much money on the carpet and I feel like it hasn't changed. If you want to discuss this I would appreciate it. my phone number isPhone number removed

Report a concern   August 23, 2014 — Rated 10 out of 10 by Richard Fattic Zerorez Indianapolis
What do you like about our products and services?

Great job of cleaning the carpets plus no soap residue. We will be using them again.

Report a concern   August 23, 2014 — Rated 10 out of 10 by S.K. Zerorez Indianapolis
What do you like about our products and services?

No chemicals, quick drying time, cleanliness of carpets

Report a concern   August 22, 2014 — Rated 10 out of 10 by M.E.R. Zerorez Indianapolis
What do you like about our products and services?

Quick dry time and no "crunchy" carpet

Report a concern   August 22, 2014 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

I like that they are free of soaps and chemicals. I like how fast the carpets get cleaned, and how fast they dry.

Report a concern   August 21, 2014 — Rated 8 out of 10 by S.F. Zerorez Indianapolis
What could we do to improve?

Pleasant experience. Technicians were prompt and efficient, answered all my questions. Carpet looks very good. There was a light odor for awhile but that has disappeared. We went on vacation the day after the carpet was cleaned so having the house shut up may have entered into the situation.

Report a concern   August 21, 2014 — Rated 10 out of 10 by Don Setterlof Zerorez Indianapolis
What do you like about our products and services?

1)Non-toxic cleaning; 2)Very impressed with the technician that serviced our home--He was very courteous, thorough and client centered; 3) Great flow of communication from the company in preparation of the cleaning appointment.

Report a concern   August 20, 2014 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

First, I like that Eric was on time!
Second, I love the way the carpet looks after the cleaning, and the lack of residue left by the process.
We will be using you the next time we need carpet cleaned.

Report a concern   August 20, 2014 — Rated 10 out of 10 by A.S.H. Zerorez Indianapolis
What do you like about our products and services?

Amazing product! Wonderful friendly service. Can't imagine using any other carpet cleaning service.

Report a concern   August 20, 2014 — Rated 10 out of 10 by D.T. Zerorez Indianapolis
What do you like about our products and services?

Your employee (Erik) was respectful and professional. The carpet was beautiful when he left. I have dogs so I was very happy that there were no chemicals or residue left behind. I will be having your company clean my carpets next year.


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