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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prices were a little high comparing to others
Quick job and our carpets look and smell like new.
the soft feel of my clean carpets!!! and the technician was tops!!!!!
Quick drying and leaves carpet soft
I was ecstatic over how well the carpet looked. I couldn't believe all the stains it removed. I immediately got on the phone & called my family & friends. I think they will be using zerorez also. Ty for your innovation.
Patrick and Eric were very professional. My carpets look great.
Good job show up on time
I have noticed a large spot that wasn't visible before.
I loved the fact that there is no soap or chemical smells!!! The carpets look cleaner than they have in years!!!!!
Justin was polite and professional.
Thank you!
It was fairly fast and fairly priced. Entire process was simple
Amazing difference from other carpet cleaners...no crunch under feet next day, no residue on tile, and most importantly, no stains reappeared after the technician left. This was the very first time I did not regret having it done. True story: one year I had carpets cleaned two days before Thanksgiving. By the very next day, the carpet looked as if it had not been cleaned. I know this would not happen with Zerorez. Also, since it worked so well, I can go longer between cleanings. That translates to better value. We will definitely recommend Zerorez to all of our friends, Many thanks!
Our guy was great, polite, efficient and quick. Only hitch was when his machine broke and there were 8 steps left to clean. He quickly arranged for another truck to come to our home (and he waited for it) to finish the job. That person did the last 8 steps, unfortunately, those last steps took two days to dry. Next time we call, I'm asking for the guy who was here originally, he really did a wonderful job. Can't remember if he name was Jason or Justin though.
Loved that there was little to no smell. Was worried about the stains on my carpet between 4 adult children, 5 grandchildren, and 2 dogs I thought they were permanant. But all of them came out, and the service tech was very polite and very knowledgable. Grat experience.
Workers were friendly and efficient. Carpets look great. I called right after the men left because I forgot to get a receipt for payment for services. I was told a receipt would be sent by e-mail. I don't believe I've received it yet. I really would like a receipt. Thank you. Name removed
This feedback is for the technician Patrick who came out and fixed what the first technician failed to do. The fist time you came out you left awful stains. Patrick came back and recleaned the carpet and now it look fantastic. The first technician, Andrew, did not do a good job.
The technician (Mark) was prompt, courteous, and efficient. When he finished his work, my house smelled fresh and clean (not like chemicals)and my carpet looks amazing! I believe the carpet is cleaner than it has been in years. I'll definitely be a repeat customer, and I'm already recommending Zerorez to my friends! Thanks!!!
cleaned a very difficult section of my carpet
Very knowledgable and trustworthy employees, Eric is a very hard worker. Thanks for your professionalism.
Eric, the tech, had the carpet cleaned in a very short amount of time and worked particularly hard on heavy traffic areas to get the best result. He was respectful of our property and courteous.
The dry time was longer than I was told
That you don't use chemicals or soap.
The job was done thoroughly and quickly.
Prompt and Polite. Good job. Dried quickly and clean.
The service was awesome. Andrew was very professional, appropriate and helpful!
green product, prompt service
THE GENTLEMAN WAS VERY PROFESSIONAL AND POLITE. MY CARPETS ARE CLEANER AND THE WHOLE HOUSE SMELLS SO FRESH. HE REALLY WORKED HARD TO GET MY CARPETS CLEAN. THANK YOU SO MUCH.
My carpets came out great. The technician was friendly and wanted to make sure I was happy with the cleaning.
We have a spot in our carpet that did not come clean and that was the main purpose for us getting our carpets clean.
First your company doesn't move any furniture. Still a spot in one of the bedrooms, and where the the Van was parked the exhaust or something killed my grass. The person that did the work was very polite and courteous. According to my wife on the commercials your product does not leave the carpets wet. And it does. For as much money as we paid I thought it would be more thorough. The technician told me that the spots where the carpet was the dirtiest it would not come clean due to the breakdown of the fibers. These spots were the main reason to get the carpets cleaned. So this is why I would not recommend you any higher than a 4, and i am being generous with that.
V/r
First name removed Loscar