Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18274 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 13, 2014 — Rated 10 out of 10 by T.S. Zerorez Indianapolis
What do you like about our products and services?

Staff very knowledgeable and professional. On time and worked efficiently. Results were fantastic and will plan to use again in the future.

Report a concern   October 13, 2014 — Rated 10 out of 10 by Tracy Oconnor Zerorez Indianapolis
What do you like about our products and services?

The fact that he used corner guards around the trim and walls. I have never seen another carpet cleaning company use those.

Report a concern   October 12, 2014 — Rated 10 out of 10 by Beccy Mayer Zerorez Indianapolis
What do you like about our products and services?

The technicians were professional,quick and efficient. The carpets look great. The company was very accommodating in moving my time to the morning hours. I will definitely use the company again.

Report a concern   October 12, 2014 — Rated 10 out of 10 by Lori Bradbury Zerorez Indianapolis
What do you like about our products and services?

Showed up early! The gentleman that cleaned the carpets was very courteous, informative and great what he does. He actually got black paint out of my carpet!!!! It didn't take him any time at all to complete the job. My carpets look fantastic!

Report a concern   October 12, 2014 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

Technicians and staff are professional and courteous. I will most definitely recommend Zerorez to my friends!

Report a concern   October 11, 2014 — Rated 9 out of 10 by E.R. Zerorez Indianapolis
What do you like about our products and services?

Friendly phone staff. Liked the way services were explained, quote was given, phone call made/email sent 2 days before service, and phone call made day of service. Patrick, our service man, was very nice as well.

Report a concern   October 11, 2014 — Rated 10 out of 10 by Barbara Nighbert Zerorez Indianapolis
What do you like about our products and services?

Your reps were extremely professional, courteous, and upfront about results expected on my old carpeting. I would highly recommend

Report a concern   October 11, 2014 — Rated 10 out of 10 by T.M. Zerorez Indianapolis
What do you like about our products and services?

Fast and professional technician, results look great and cost was very affordable.

Report a concern   October 11, 2014 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Efficiency, good results friendly staff

Report a concern   October 10, 2014 — Rated 10 out of 10 by Peggy O'Connell Zerorez Indianapolis
What do you like about our products and services?

I like the fact that my carpets look like new! Great job.

Report a concern   October 10, 2014 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Your technician was friedmly, helpful and thorough. The cleaning worked!

Report a concern   October 9, 2014 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Prompt courteous and knowledgeable...topnotch service! Eric really
is a huge asset to your company.

Report a concern   October 9, 2014 — Rated 10 out of 10 by D.G. Zerorez Indianapolis
What do you like about our products and services?

The carpet is cleaner than any of the previous cleaning companies have been able to get it.
Thank you !

Report a concern   October 9, 2014 — Rated 10 out of 10 by B.P. Zerorez Indianapolis
What do you like about our products and services?

Carpets were cleaned thoroughly and the technician was very knowledgeable.

Report a concern   October 9, 2014 — Rated 0 out of 10 by J.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The tech came with no water in his truck and asked to use ours. If you water is the special "thing" you have, how can you use ours? Did we get our carpets cleaned with just plain water? Also, the truck didn't work and the tech had to leave and come back. You don't move any furniture...a standard done by Stanley Steamer. You have extra charges for standard items - removal of water? The carpets were quite wet when you left and they did not feel soft like they were when we put them down. This was the first cleaning we had on them. We have already received a note from you, we appreciate that, but, I don't think there is anything you can do to get us as a customer. We will go back to Stanley Steamer.

Sharon Last name removed Phone number removed

Report a concern   October 9, 2014 — Rated 6 out of 10 by M.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

They could not get the stain out that is by the front door. It was lightened but it already looks bad. The rest looks good and the two men that came were very nice and informative. I may or may not use you again. I usually do it myself. I was treating myself and heard about you from The chicks on the right.

Report a concern   October 8, 2014 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

My carpet looks great, and the technician explained everything very well.

Report a concern   October 7, 2014 — Rated 5 out of 10 by R.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet is not clean. Zerorez is coming back to reclean.

Report a concern   October 7, 2014 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

I thought the carpet in my living room was a lost cause. But Zerorez restored my faith. All the pet stains were removed and my house smells A LOT better. The technican arrived on time, was very nice and cleaned the carpets super fast. I'm so happy with the service that Zerorez provides!

Report a concern   October 6, 2014 — Rated 10 out of 10 by D.G. Zerorez Indianapolis
What do you like about our products and services?

He was very respectful and it dried very quickly - low hassle-factor.

Report a concern   October 6, 2014 — Rated 10 out of 10 by J.L. Zerorez Indianapolis
What do you like about our products and services?

very professional staff, like that no chemicals are used

Report a concern   October 5, 2014 — Rated 10 out of 10 by Una Hartzell-Baird Zerorez Indianapolis
What do you like about our products and services?

easy to arrange for a quote on my terms (via email), super friendly tech and customer service folks.

Report a concern   October 5, 2014 — Rated 10 out of 10 by Lesley A Glaze Zerorez Indianapolis
What do you like about our products and services?

Safe for my pets

Report a concern   October 5, 2014 — Rated 9 out of 10 by D.R. Zerorez Indianapolis
What do you like about our products and services?

the time and attention that Alex took to make our floors look great!

Report a concern   October 4, 2014 — Rated 10 out of 10 by Bobbi Hawley Zerorez Indianapolis
What do you like about our products and services?

easy to clean up spills afterwards. it takes all spots away. Eric was a great associate very nice and helpful did a great job cleaning my carpet. I am very pleased with him and your product. I look forward in my next cleaning with you.

Report a concern   October 4, 2014 — Rated 0 out of 10 by S.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

When he finished the carpets looked great but within a few hours one spot appeared that was not even there before and another spot came back. Also found a small hole in the carpet in that wasn't there before.

Report a concern   October 4, 2014 — Rated 9 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

Good and knowledgeable technicians, reasonable pricing and environmentally safe rug cleaning proces

Report a concern   October 3, 2014 — Rated 10 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

Very nice staff and always great service

Report a concern   October 3, 2014 — Rated 10 out of 10 by Steve Starks Zerorez Indianapolis
What do you like about our products and services?

you accomplished where others have failed to do,including myself! Patrick and Bryan went above and beyond. thanks again, will definitely give you a call in the future! The Starks family

Report a concern   October 3, 2014 — Rated 8 out of 10 by C.E. Zerorez Indianapolis
What could we do to improve?

Stanley Steamer is cheaper.


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