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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My 11 yr old kitchen tile and grout looks almost new again. I can see where the machine didn't get right underneath the cabinets and it's both disgusting and wonderful to see how clean 98% of the floor is now. I'll take a magic eraser and clean around the cabinet base and the wall edges. Carpet also looks good. We had pee stains and those didn't come completely out, but I knew they wouldn't and the gentleman that came to the house said he wasn't sure. At least the smell is gone. Thank you and also thank you for coming to my house even though it was out of your area.
Alex was great. I had a problem area and while it wasn't coming back to new condition, Alex got it as close as possible. I atribute that to him and his dedication to good service and to your products. I will be calling you to do the next area when I am ready.
Service attendant extremely informative and friendly. Carpet looked very nice
My carpet looks great!
My carpets in my living room still look like they were not touched..i didn't expect perfect but I did expect clean
Very friendly service technicians. Fast and efficient. Always well done.
The traffic patterns dried and they were still very evident. I am disappointed. Hoping they are clean anyway but not happy w the way they look. Alex was very nice. Good representative but once dry carpet disappointed.
Technician was friendly and answered all my questions.He was on time and did a good job.
Crew arrived even earlier than expected. Carpets cleaned with no residue. Done in an hour and dried in six! Great price. Patrick and Brian were professional and nice. Best carpet cleaning experience ever.
the service and people were very easy and nice to work with and they did a great job
AMAZING!! Your technicians worked miracles on an old carpet making it look awesome. Patrick and Bryan were also very professional and courtious. I will tell everyone to use your services! Thanks again for making my home sparkle!!
I wouldn't recommend for stained carpet. Otherwise, it was okay. I am able to get the stains out but it is going to take a while doing them by hand one at a time. Your representative was honest and I would recommend him (but for cleaner carpets).
My carpet feels and smells amazing! The service techs were so personable and explained each process thoroughly. We will be using Zerorez again and recommend highly to anyone who needs their carpets cleaned.
Patrick did a great job and cleaned my carpets amazingly well
I totally destroyed my home to clear as much as possible out of the way. Spots and traffic areas came back and so did pet odors. The carpets felt gummy when it was humid. I had to destroy my house again to get it redone. The same technician came the second time. It would be far better to send someone else when there is a problem. It certainly didn't live up to the hype.
The technician was great. The carpet stains are gone and the carpet feels soft and clean again!
Helped my allergies getting the carpet cleaned.
The representatives were very professional and respectful of our home.
Already told you once
The willingness to go the extra mile to satisfy a customer! The professionalism of your staff! Thank you!
No REZ-E-DUE. He did a great job.
The carpets look new again. Eric did a great job!
The carpet had nice soft feel after it was shampooed. The technician, Patrick, was very helpful about services.
The process of treating, brushing and cleaning our carpet went very smooth. Eric Spencer, did a fantastic job of explaining the process, working really hard to remove the traffic pattern stains that no longer remain, and was very thorough in completing the job. Thanks, ZeroRez!
Very professional, exceptional service, will definitely use it again. Patrick is a true professional, skilled at his work and a pleasure to work with.
Our carpet was not in the best shape and is getting older now, so we were very pleased to see how well it turned out. Having pets can take its toll on carpet but the carpet looks so good now and feels so clean, with no residue like other cleaning companies have left on the carpet. I must say without a doubt the best thing was the man who cleaned the carpet. I believe his name was Andrew. He was thoughtful, polite, and well informed on the product and did the best job! We would definitely recommend zerorez as it was recommended to us. First name removed - Indianapolis
The cost of cleaning stairs should not be a separate cost and be included in the 3 room special or the large room cost.
Quick and easy to schedule. Cleaned carpets without trying to Upsell everything else.