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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Effectively removed spots; Technician was very knowledgeable and friendly
Technician was knowledgeable and very helpful.
Carpet was cleaned well, however I recommend my neighbor and she said the tech Patrick used dryers in carpet during the cleaning and hers was dry by the time he left, my tech did not do that and my carpet was pretty wet for few hours
used the "thingy" that sucked dirt out of my carpet before they cleaned and used commercial dryers to help speed up drying time. Plus the all natural chemicals.
I really appreciated that the service man didn't try to do a hard sell on other products and that I could understand what he was saying. he was very courteous and quick. thanks!
Andrew worked hard, was friendly and helpful. Our carpets look good. Thank you!
I have dogs and cats and the carpets came out clean and free of odors.
My experience with your company and crew was wonderful!. My carpet looks great and the team that performed the cleaning were very informative
The results of the cleaning. Very pleased.
chemical free
I like that only water is used to clean my carpets and the technician was very nice and thorough.
Carpets look awesome and the guys doing the cleaning were outstanding too.
Patrick was excellent and I very much appreciate his professional customer service. I will certainly call again :)
I heard about this on the radio and thought I would give it a try. Very disappointed, I had 3 rooms cleaned, it took the tech about 45 minutes and it looked like it was vacuumed only. I actually took resolve carpet to some spots when I got home that were still showing on the carpet, and the spots came out with resolve. Not sure what you use to actually get the spots out but it didn't work. I would never recommend this company to anyone!
The Zerorez staff were very friendly, explained everything in detail and cleaned the areas incredibly quickly. I am very pleased.
Just didn't get in all the areas. Was not happy with family room. There was still dirt along the baseboards. It was dirty in there but I had cleaned as well as I could. I don't feel the cleaner did his best because of the rug being dirty. I don't know what can be done. Just felt that the last time I had Stanley Steamer I got a better clean.
they where fine!
The price was very high.
I like the instant results. I hope they stay clean though.
I have never used this company before. Very informative, did great work, great employees!
The Technician was very knowledgeable and friendly!!
Carpets look great. Technician was polite and professional
Our carpets look great and I was so pleased with the service. You guys are great and I will definitely have you out again soon!!
Patrick did a great job. He kept me informed, was very knowledgeable and helpful, and my carpet looks great!
Patrick was very thorough and explained the process before starting! He also took the time to move our furniture which other companies in the past have not done! I like that it's safe for my kids and dog!
Not sure. Only used you once. I like how fast my carpet dried after. Also the service tech was very knowledgeable about the products and what's chemicals not to use on my carpet. Thanks for your service! Will definitely be using you again next year for our annual carpet clean!
products worked very well and the young man who did the work was very good.
On this "redo" visit the 2 young men did an excellent job and went to great lengths to clean up what wasn't cleaned up 2 weeks earlier. They got rid of the yellowy/pink mold in the shower and got out every large and small spot I pointed out that wasn't cleaned before!!
My only concern is the inconsistency of the work. If I knew for sure I would have results like the second time around then I would have you all clean our carpet and tile regularly.
Efficient, clean, got the job done. No hassle.

I heard about your services via listening to the "Chicks On the Right" WIBC Radio show.
My wife was going to call another cleaning company but I said "no, I want to try this company I have been hearing about on the radio". The Chicks seem to be honest and sincere in their personal experiences with Zerorez. I am happy to say we experienced the same results. Andrew, your Technician, was on time and did a fantastic job in cleaning our chairs and the carpet with both being at least 10 years old. Andrew explained the process and was very polite and personable. My wife commented, when he left that "he seemed like one of our family" so we were very happy with the results and will use Zerorez again. Thanks Mr. Last name removed