Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18274 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2014 — Rated 10 out of 10 by J.R.C. Zerorez Indianapolis
What do you like about our products and services?

DID A GREAT JOB ...

Report a concern   October 28, 2014 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

Great customer service by both the office and technicians. Great results with carpet cleaning, too!!

Report a concern   October 28, 2014 — Rated 10 out of 10 by D.L.N. Zerorez Indianapolis
What do you like about our products and services?

I like the concept and our carpets look good

Report a concern   October 28, 2014 — Rated 10 out of 10 by Corie Chaplin Zerorez Indianapolis
What do you like about our products and services?

Technician was very nice, informative, professional, helpful, etc.

Report a concern   October 28, 2014 — Rated 10 out of 10 by Stephanie Coe Zerorez Indianapolis
What do you like about our products and services?

Loved the smell of it, loved how clean the carpets came, and loved the service!

Report a concern   October 28, 2014 — Rated 9 out of 10 by B.O. Zerorez Indianapolis
What do you like about our products and services?

Friendly staff and satisfied with your service

Report a concern   October 27, 2014 — Rated 10 out of 10 by H.S. Zerorez Indianapolis
What do you like about our products and services?

No soap! Dried quickly without the worry of leaving soap behind!

Report a concern   October 27, 2014 — Rated 10 out of 10 by L.F.B. Zerorez Indianapolis
What do you like about our products and services?

very safe for kids, no soap. very friendly technicians.

Report a concern   October 27, 2014 — Rated 3 out of 10 by C.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

They came back to repeat the carpet cleaning after I wasn't satisfied last time, but talked me into a deeper cleaning solution for the pet stains. It didn't seem to do much better, the stains seem to be getting darker. Unfortunately, It was really chilly outside, so it took about 3-4 days for the carpet to fully dry. And I felt like there was a residue left afterward. I kept walking onto my kitchen floor after walking on the carpet, and it was making my kitchen floor sticky.

Report a concern   October 27, 2014 — Rated 10 out of 10 by B.T.H. Zerorez Indianapolis
What do you like about our products and services?

Great employee

Report a concern   October 27, 2014 — Rated 10 out of 10 by B.C. Zerorez Indianapolis
What do you like about our products and services?

Erik and his partner were great ... on time, courteous and friendly. They did a wonderful job and walked us through the entire process before starting. Everything looked (and smelled) great when the finished up. Great experience and great customer service.

Report a concern   October 27, 2014 — Rated 10 out of 10 by Amie Langevin Zerorez Indianapolis
What do you like about our products and services?

I thought the service tech was very thorough and really went above and beyond to take care of my rugs.

Report a concern   October 27, 2014 — Rated 10 out of 10 by S.L.G. Zerorez Indianapolis
What do you like about our products and services?

I felt the carpet was "truly" cleaned. And the price was competitive compared to other providers.

Report a concern   October 27, 2014 — Rated 10 out of 10 by K.S.B. Zerorez Indianapolis
What do you like about our products and services?

Able to get out a stubborn stain in our carpet

Report a concern   October 27, 2014 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Love the no chemicals, Andrew was very professional and on time. My carpets look great!

Report a concern   October 27, 2014 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Professional and did a great job carpets look great. Very friendly and reasonably priced!

Report a concern   October 26, 2014 — Rated 9 out of 10 by Kathryn Densborn Zerorez Indianapolis
What do you like about our products and services?

The cleaning is fantastic and the staff are very helpful and communicative.

Report a concern   October 26, 2014 — Rated 9 out of 10 by M.A. Zerorez Indianapolis
What do you like about our products and services?

Techs seemed knowledgeable and friendly. Please having them in my home.

Report a concern   October 25, 2014 — Rated 7 out of 10 by D.N.A.K. Zerorez Indianapolis
What could we do to improve?

Respectfully, I had high hopes for this to be better than previous companies used. It was about the same. And you didn't move any furniture, not even light stuff.

Report a concern   October 25, 2014 — Rated 10 out of 10 by Traci M Lavender Zerorez Indianapolis
What do you like about our products and services?

Professionals who knew their products and what it could do. The carpet was cleaner than any other carpet cleaner we have had in the past.

Report a concern   October 25, 2014 — Rated 10 out of 10 by H.Q.E. Zerorez Indianapolis
What do you like about our products and services?

Everything!

Report a concern   October 24, 2014 — Rated 9 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

Very professional service and did a great job!

The only thing we would like fixed is the large chip of paint that was taken off our doorway into our closet during the cleaning. I can send a picture if you like. Thanks!

Report a concern   October 24, 2014 — Rated 10 out of 10 by Paula Brooks Zerorez Indianapolis
What do you like about our products and services?

The cleaner arrived on time, surveyed and quickly cleaned the areas. I am pleased and will probably use this company again.

Report a concern   October 24, 2014 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

No chemicals - very fresh. Carpet looks great.

Report a concern   October 23, 2014 — Rated 10 out of 10 by T.M. Zerorez Indianapolis
What do you like about our products and services?

They seem to work.

Report a concern   October 23, 2014 — Rated 9 out of 10 by L.F.S. Zerorez Indianapolis
What do you like about our products and services?

The men who come to do the services so far have been very professional and have done a very thorough job. I would recommend Zerorez to someone if they asked.

Report a concern   October 22, 2014 — Rated 0 out of 10 by C.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

My carpets don't look like they were cleaned at all. They feel crusty/stiff, like all the dirt wasn't removed and still have a dog smell.

Report a concern   October 22, 2014 — Rated 10 out of 10 by Scott E Bullock Zerorez Indianapolis
What do you like about our products and services?

Woth 4 dogs and 2 cats,and kids keeping the carpets clean is very essential to us keeping a clean and healthy home. Zerorez not only pretreats, cleans, and sanitizes they do it with out chemicals that could ruin the carpet and the environment.

Report a concern   October 22, 2014 — Rated 10 out of 10 by S.G. Zerorez Indianapolis
What do you like about our products and services?

Great customer service. Products that don't smell bad!

Report a concern   October 22, 2014 — Rated 4 out of 10 by B.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The cleaning process was sub par. We have had to have you back to get missed spots and stains that were the initial issue.


Privacy Policy