- Phone: 317-388-5141
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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Some of the stains in the carpets did not come completely out. Also my couch did not come as clean as I had anticipated.
Very clean + quick drying time + no bad chemicals.
Very courteous and professional; a bit pricey compared to others.
No soap used - carpets feel cleaner than when I've used other companies
I loved the citrus scent that was still in my home the next day. It completely eliminated the musty odor in my home and the process made my older carpets look great.
I have already sent an email/survey that I was not happy with the cleaning and never heard from anyone.
Very clean and efficient process
My family room carpet has had very bad stains for quite awhile and I did not think it would ever come clean! It now looks almost new again!
They were quick and efficient. The carpet look good. Thanks.
The advertising is all hype. There was nothing special about your service. I have had better service at 1/3 of the price.
Very professional service and pleased with the cleaning. My carpets did say wet a lot longer than I was told was my only complaint.
Safe for my pets and my granddaughter
Did not take long time to dry.
No soaps and the carpets are sanitized.
No toxic chemicals
great job - nice representative...friendly and did a great job explaining
Bryan, the technician, was extremely professional and did an amazing job. My carpets looked 100% better after he was finished. While he was working, he called me into each room to show me the difference in the carpet, and also pointed out one or two difficult spots. I feel that being apprised of the work this way showed how committed Zerorez is to good costumer service.
Prices should be discounted when spending a certain amount. I spent over $300 but didn't have my couch cleaned because ala cart price was $199.
The project was done professionally, thoroughly, and made us feel much better about moving into the house. Thanks!
For some reason I found the combination of needing to use the website, email, AND phone to finally confirm my appt confusing.
The knowledge of the technician and the professionalism of the way he performed his skills - plus the outstanding results on the chair and the carpet.
Friendly and responsive customer support, with great follow-up. The cleaning crew was very polite, on-time and offered suggestions for retaining cleanliness of the carpet. The carpet looks very good. Spots were removed we had not thought could be cleaned. Very happy with the results.
No chemicals. Very good outcome on an old carpet.
great on time service
I liked the friendly and knowledgeable technician. He was thorough and efficient. I also think the carpets look much cleaner.
I like how clean the carpet feels.
It has only been 2 days but so far my carpet looks great. The technicias that came out were very ppolite and knowledgeable.
I've already called and voiced my concern.
Very friendly staff. Quicker drying time
Carpet smelled and looked great! Employees are professional and nice. Good prices!!