- Phone: 317-388-5141
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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I really like them
Does a very good cleaning job and technicians are always pleasant and helpful.
I like the fact that it leaves behind no residue and is safe for my dog.
Friendly service, great product.
they did a great job on very old really stained carpet.
The professionalism of the staff and the time it took to complete the job.
Our service tech was very nice. The results were amazing!
Polite, timely, efficient, good workmanship
Very educated and nice employee. Was very helpful and answered all of our questions.
Service people are very friendly and helpful. I like the results.
They do a great job cleaning the carpets and the carpets dry quickly. It doesn't seem to leave a residue just like they advertise. They also make sure you are satisfied with the end result.
Justin was very friendly and efficient. He explained the whole process and I was very pleased how clean my carpet got!
You do a great job in a timely manner.
Luke was great. He was very professional, explained everything he was doing and asked several times if I had any concerns or questions.
I like the "empowered water" technique. I will try it next time on my stone and tile surfaces.
Anne K.
The technician cleaned an area with a spot and asked if that was clean enough for us. We agreed it was. However, when he was done, that spot was lighter than a simple high traffic area two feet away. I have cleaned the carpet many times with different products, and the darker high traffic areas have always come up. Generally, the carpet feels and looks clean, but there are about six or seven areas that are definitely not as clean as when I do it myself or have someone do else do it.
My carpet looks very good and the dry time was very short.
No chemicals since I have pets and small children. Floors dried quickly. Great customer service. Easy to schedule.
I purchased a coupon through Angie's list and I really appreciated the quick response I got to getting the carpet cleaning appointment scheduled. I was also very impressed with the professionalism of the young man who cleaned our carpet, as well as (and most importantly) the job well done on our carpets. I would most definitely recommend Zerorez.
Quality work and quality technicians.
The cleaning technician was courteous,professional and knew what he was doing. He was good at listening and recommending. His name is Patrick. It was the first time we cleaned our new carpet and I was pleased with results. I will DEFINATELY use your co. again and will request the same technician. Thank you!
Two things: (1) my husband wondered if areas underneath furniture were done because there weren't plastic protector sheets placed underneath; (2) the radio girls kept talking about the spot cleaner that they were given by the technician. We didn't get any. Overall, we like the process you guys use and were pleased with the results.
Professional and courteous staff who made it so easy to book an appointment and followed through with excellent customer service. They called ahead before arrival just as they said they would. The gentleman that cleaned our carpets was professional, friendly and courteous. He answered all of our questions explaining every detail. We are so pleased with the way our carpets came clean and looked almost like new again! We never smelled any kind of odors during he cleaning process and out carpets were dry in a very short period of time. I will definitely be using them again in the future and have already been referring zerorez to my family, friends and neighbors. 😚
Great flexibility on meeting my schedule. Did a great job of cleaning up my dogs aftermath.
Great service technician with Luke Bossung. Treated areas looked next to new with no chemical smell! Everything was executed flawlessly and on time!
Your people are the best! They always go above and beyond!
Carpets came very clean.
The service was great! It was really easy to schedule my appointment online. Eric was very friendly and professional and my carpets never looked so clean! It was easy to fit into my schedule and I would definitely recommend this service to others.
Very professional! Great job overall! Zach was a wonderful technician!
The guys was super courteous and nice, but I think he went way too fast when cleaning. When I do my carpets, I go very slowly and go over it 2 and 3 times. I commented to him that I thought he was going to fast and he said that traffic areas just aren't going to come back 100%. I agree with that and was giving him the benefit of the doubt since you have a different cleaning system then I am used to. It was hard to see when it was wet, but there are definately areas that I have been able to get clean that are still dark. The reason I called you guys was because those heavy traffic areas just got dirty again and you commercial said that because there is no residue, that this wouldn't happen. However, those areas aren't even clean, so I am going to have to reclean them myself. I did think the whole house smelled very clean and fresh when he was done. I will recommend you guys, but I will be sure to tell people to insist that the pace of cleaning is much slower.
The tech that came to the house was very nice and very knowledgeable. The service was quick and easy.