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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning done by your representative (sorry, I forget his name) was very good and we really like the results. The downside was that he moved several pieces of furniture that he did not then replace. One was a rather heavy chest he placed in the bathroom but did not return it to original place.It was very difficult for me to do and I'm not happy about that. Still, the cleaning was very good and I would still recommend your company.
Quick and efficient
everything was explained to me
I like the cleaning procedure. The spray and powered water. Friendly and courteous cleaning crews
the professionalism of the techs and the quality of their work
Like the non-chemical treatment options, especially for children and pets. Quicker drying times and the service provider was exceptional!
Patrick was extremely professional when cleaning the carpets. I liked how quickly and efficiently the process was handled.
Great friendly proffessional and efficient technician thanks
Professional service. Job well done. Cleaned areas looked great.
It cleaned my carpet well without soaking the pad, according to you and your company. and the stains have remained gone for more than 24 hours.
It was a completely different feel to the carpet than before and I liked the fact that the carpet wasn't soaking wet when it was finished.
Your technician was wonderful! Love your advertising with the Chicks on the Right!
How clean they got our carpets and how informative and professional the technician was.
Zerorez came highly recommended from family who used your service in GA, and AZ. I like the fact the carpets come clean without harsh chemicals/detergents. Service and professionalism shown by Patrick was great. Thanks again
Your technician was nice, professional and reviewed the work with me. The carpets look great!! Better results than I have had with other companies
Spots still in carpet and not as clean overall as I expected .
Field operator was professional and pleasant. In and out on a timely basis.
Timely and well done
the green friendly, the scent, the care of the technicians
I have never had my carpets professionally cleaned that the furniture was not moved. When I asked about moving the furniture the tech informed me that he could help me but I'm off on medical leave and unable. Even our coffee table that is on wheels was not moved and the protectant was just sprayed around the table. Also, they me that the carpets would be dry within 5-6 hours and it was over 12 hours before they were dry and we turned our heat up to help dry.
The carpets look great. Tech was able to remove one very bad stain.
Very nice people. No chemicals. Fresh smell.
The cleaning process worked well. The service tech was very friendly and spent the time necessary to clean a couple of problem areas and make sure I was satisfied with the cleaning.
The service was great. They showed up on time, were very polite and the carpets look great!
Your customer service is great, online, on the phone, and with the people who come out to do the work
Quick, knowledgeable, courteous agent named Patrick. Excellent cleaning.
Disappointed in spot removal, there is still a lot of spots that did not come out.
Thorough, professional technician, great job.
Our carpet was cleaned yesterday and we are VERY happy with how nice the carpet looks. It has been down for 16 years and was so very dirty. Patrick was so very nice and did a superior job. We will definetly have ZEROREZ back again. We have had other carpet cleaners and were no happy with the results. Am so glad we found you.
The quick dry time and no chemical use on the carpet. Carpet looks good!