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based on 18275 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved how fast the cleaning went and it dryed quickly too.
The 1st time was not done up to my standards-when I rescheduled a tech came out I pointed out the spots that were previously cleaned and he agreed that dirt was still there- He came in cleaned it and I was happy this time around-I will be using this services again and have told my friends and family members about this place---
The technician was soooooo friendly and wonderful!
Remarkably friendly and efficient technician and remarkable results! What more could you ask for?!
I like that there is not suppose to be any residue and friendly service.
AS the carpets look nice for the most part, a traffic area does not look any better and a stain in the living room wasnt able to be removed.
Zach's timely arrival as well as his explanation about the services.
I am very pleased with the results of the cleaning. My carpet looks cleaner than any other time I had them cleaned in the past with another company.
1. I loved the smell of the carpet after.
2. I liked that my carpet wasn't soaking wet afterwards so it dried so much faster than with your competitors.
3. You did a great job getting out some of my really tough stains.
Just really didn't see much of a difference from your cleaning to say stanley steamer cleaning.
I didn't think the carpets appeared really clean and bright.
Zach was great and the quick response from Customer Service re an issue with an area rug that was cleaned was appreciated.
no soapy residue. powerful extracting equipment. dried fast. courteous service.
Very professional. They explained what they were going to do and very truthful.
very thorough, very knowledgeable and extremely courteous. the carpet looked like new when Brian finished. no mess and no toxic chemicals.
Luke, your technician was friendly and professional. He answered my questions and explained the process. My carpet is twenty five years old and been exposed to dogs. I was pleased and surprised at the results after the cleaning and will be a return customer to have other areas cleaned.
Move the sofas and clean the carpet beneath and behind
I like the procedure and special way of cleaning, however, this time the gentleman did not use the power brush and I was disappointed.
Customer service. Good technician wanted to be sure I was happy with the jon.
Service was prompt and the technician was knowledgable about carpet care.
Friendly competent workers who showed up on time, knew what they were doing, did a good job, and were friendly and courteous.
They were able to arrive earlier than expected and call to ask if an earlier time would be convenient. Very satisfied with the service and products. We have not seen any spots reappear to date.
Nice technician. Professional service and quality product.
Your products seemed to work pretty well on my carpets and furniture. I especially liked Zach. He was polite, efficient, willing to fulfill my requests and answer my questions.
You were on time. You cleaned the carpet our satisfaction. The gentleman that cleaned our carpet was professional and very pleasent. He did at great job.
Technician was prompt, explained the cleaning process and finished in a timely manner.
I have had the same tech for the two appointments I have utilized Zerorez so far and I am genuinely impressed with the time given to explain the process and then follow through resulting in nice clean carpets without all the drying time and worry of soaps or chemical residue.
You are quick and seem to do a good job getting stains out of carpets
Overall, very satisfied. Bryan did a great, quick and effient job. Thanks!
Safe for baby