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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and courteous. Explained everything in great detail and did a great job!
There was no "cleaner smell" when you left. It just smelled fresh and clean in our home. It feels clean in here, too.
That u were on time and you use no chemicals
Got all stains out of carpets.
That you are green and the carpets look great.
No chemicals and carpet is fresh and clean. Employees very professional.
They work! My carpet looks practically new. Your guys are fantastic.
Very professional and excellent excellent work!! Highly recommended to anyone who is looking for great results!!
Very clean and professional
Carpet stains did not come up like I anticipated they would.
Professional employee came to my house. Seemed well trained on how to meet with client and perform job. Well done and thank you
Excellent technician and the carpet was not left wet
Communication. I changed my appointment time and the technician showed around the original appointment time. He had to wait on me because I was still vacuuming.
the actual cleaning of the carpets and the applied protectant.
You were on time; called ahead of time; and I was able to book everything online. The technician really did a good job and cleaned as if he was working on his own home.
Name says it, no residue.
While tech was at the house it looked like he was getting things clean but now that it's been a week I see all kinds of spots still on the carpet not sure about your process, think I should have gone the traditional rout and hired chem dry or someone like that.
Great customer service, and great cleaning at a reasonable price. Both times we've used Zerorez, the appointment setup process has been very smooth and quick, and the technician's that have come to our house have been very professional, curtious, and thorough. We have been very satisfied and would definitely recommend to a friend.
They are clean and fresh. I could use it to be less smelly. While citrus smelled nice, it was quite overwhelming. Patrick our tech did a wonderful job. He was early, polite and got the job done.
Great customer service and is as advertised
no soapy residue. great personnel
GREEN -- no chemicals or residue left behind. For those with allergies (humans & paws) plus asthma, it was nice to have a clean smell but not chemical smell during the process. Quick service -- 3 rooms, hall and great room completed in about 1.5hrs start to finish. Quick drying - able to put furniture back in place same night (after a morning appointment). Less disruption to house.
No chemicals!
we had a lot of pet stains and some didn't come out. the technician was really good though, was just hoping for better results. you are more expensive than other carpet cleaners out there but i do still have some stains. they do look better though
I hadn't realized that my home was out of their service area and had purchased a deal online with Zerorez and Angieslist.com. Even though I was out of their service area, Zerorez honored the deal I purchased. The technician was on time, clean, and curteous/ friendly. He made sure I was completely satisfied with the results of the carpet cleaning, and made sure I had no questions before he left.
Timely appointment and good service
The service technician was knowledgeable and nice.
Professional and Fast
Zach was my zerorez guy. He was so courteous and so professional and above all...honest. I didn't feel any pressure. He took me step by step as to what he was doing.

I am still waiting for a detailed invoice. The tech Erik said I would be emailed on the afternoon of my service date. It didn't arrive so I called customer service Tues. morning, the lady said she would email me on that afternoon. I still haven't received one. Obviously Zero Rev has my email or I wouldn't have received this request.