Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 18, 2015 — Rated 4 out of 10 by C.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I am still waiting for a detailed invoice. The tech Erik said I would be emailed on the afternoon of my service date. It didn't arrive so I called customer service Tues. morning, the lady said she would email me on that afternoon. I still haven't received one. Obviously Zero Rev has my email or I wouldn't have received this request.

Report a concern   March 17, 2015 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

Very professional and courteous. Explained everything in great detail and did a great job!

Report a concern   March 15, 2015 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

There was no "cleaner smell" when you left. It just smelled fresh and clean in our home. It feels clean in here, too.

Report a concern   March 15, 2015 — Rated 10 out of 10 by R.D.T. Zerorez Indianapolis
What do you like about our products and services?

That u were on time and you use no chemicals

Report a concern   March 15, 2015 — Rated 10 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

Got all stains out of carpets.

Report a concern   March 15, 2015 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

That you are green and the carpets look great.

Report a concern   March 14, 2015 — Rated 10 out of 10 by C.O. Zerorez Indianapolis
What do you like about our products and services?

No chemicals and carpet is fresh and clean. Employees very professional.

Report a concern   March 13, 2015 — Rated 10 out of 10 by Linda Hynds Zerorez Indianapolis
What do you like about our products and services?

They work! My carpet looks practically new. Your guys are fantastic.

Report a concern   March 13, 2015 — Rated 10 out of 10 by D.N. Zerorez Indianapolis
What do you like about our products and services?

Very professional and excellent excellent work!! Highly recommended to anyone who is looking for great results!!

Report a concern   March 13, 2015 — Rated 10 out of 10 by Rob Buss Zerorez Indianapolis
What do you like about our products and services?

Very clean and professional

Report a concern   March 12, 2015 — Rated 2 out of 10 by S.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpet stains did not come up like I anticipated they would.

Report a concern   March 12, 2015 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Professional employee came to my house. Seemed well trained on how to meet with client and perform job. Well done and thank you

Report a concern   March 11, 2015 — Rated 10 out of 10 by T.V. Zerorez Indianapolis
What do you like about our products and services?

Excellent technician and the carpet was not left wet

Report a concern   March 11, 2015 — Rated 7 out of 10 by J.C. Zerorez Indianapolis
What could we do to improve?

Communication. I changed my appointment time and the technician showed around the original appointment time. He had to wait on me because I was still vacuuming.

Report a concern   March 11, 2015 — Rated 9 out of 10 by James Rogers Zerorez Indianapolis
What do you like about our products and services?

the actual cleaning of the carpets and the applied protectant.

Report a concern   March 9, 2015 — Rated 10 out of 10 by K.M.J. Zerorez Indianapolis
What do you like about our products and services?

You were on time; called ahead of time; and I was able to book everything online. The technician really did a good job and cleaned as if he was working on his own home.

Report a concern   March 9, 2015 — Rated 10 out of 10 by G.U. Zerorez Indianapolis
What do you like about our products and services?

Name says it, no residue.

Report a concern   March 9, 2015 — Rated 2 out of 10 by N.N.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

While tech was at the house it looked like he was getting things clean but now that it's been a week I see all kinds of spots still on the carpet not sure about your process, think I should have gone the traditional rout and hired chem dry or someone like that.

Report a concern   March 9, 2015 — Rated 10 out of 10 by Ginger M Emrich Zerorez Indianapolis
What do you like about our products and services?

Great customer service, and great cleaning at a reasonable price. Both times we've used Zerorez, the appointment setup process has been very smooth and quick, and the technician's that have come to our house have been very professional, curtious, and thorough. We have been very satisfied and would definitely recommend to a friend.

Report a concern   March 9, 2015 — Rated 10 out of 10 by K.A.M. Zerorez Indianapolis
What do you like about our products and services?

They are clean and fresh. I could use it to be less smelly. While citrus smelled nice, it was quite overwhelming. Patrick our tech did a wonderful job. He was early, polite and got the job done.

Report a concern   March 8, 2015 — Rated 10 out of 10 by K.A. Zerorez Indianapolis
What do you like about our products and services?

Great customer service and is as advertised

Report a concern   March 8, 2015 — Rated 10 out of 10 by Richard Fattic Zerorez Indianapolis
What do you like about our products and services?

no soapy residue. great personnel

Report a concern   March 7, 2015 — Rated 9 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

GREEN -- no chemicals or residue left behind. For those with allergies (humans & paws) plus asthma, it was nice to have a clean smell but not chemical smell during the process. Quick service -- 3 rooms, hall and great room completed in about 1.5hrs start to finish. Quick drying - able to put furniture back in place same night (after a morning appointment). Less disruption to house.

Report a concern   March 7, 2015 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

No chemicals!

Report a concern   March 7, 2015 — Rated 8 out of 10 by M.B. Zerorez Indianapolis
What could we do to improve?

we had a lot of pet stains and some didn't come out. the technician was really good though, was just hoping for better results. you are more expensive than other carpet cleaners out there but i do still have some stains. they do look better though

Report a concern   March 6, 2015 — Rated 9 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

I hadn't realized that my home was out of their service area and had purchased a deal online with Zerorez and Angieslist.com. Even though I was out of their service area, Zerorez honored the deal I purchased. The technician was on time, clean, and curteous/ friendly. He made sure I was completely satisfied with the results of the carpet cleaning, and made sure I had no questions before he left.

Report a concern   March 6, 2015 — Rated 10 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

Timely appointment and good service

Report a concern   March 6, 2015 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

The service technician was knowledgeable and nice.

Report a concern   March 6, 2015 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Professional and Fast

Report a concern   March 6, 2015 — Rated 9 out of 10 by Mindy L Stockton Zerorez Indianapolis
What do you like about our products and services?

Zach was my zerorez guy. He was so courteous and so professional and above all...honest. I didn't feel any pressure. He took me step by step as to what he was doing.


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