Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18275 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 23, 2015 — Rated 9 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

No soaps
Report a concern   February 23, 2015 — Rated 10 out of 10 by Kristen Alderson Zerorez Indianapolis
What do you like about our products and services?

Very professional technician with excellent results for my carpet. Thank you!
Report a concern   February 23, 2015 — Rated 10 out of 10 by Carrie Bozarth Zerorez Indianapolis
What do you like about our products and services?

Clean carpets, fast appointment, quick call back, great results
Report a concern   February 22, 2015 — Rated 10 out of 10 by D.P. Zerorez Indianapolis
What do you like about our products and services?

How friendly and professional Erik was
Report a concern   February 22, 2015 — Rated 10 out of 10 by Josh Southard Zerorez Indianapolis
What do you like about our products and services?

Great service, on time, and the carpets looked great afterwards.
Report a concern   February 22, 2015 — Rated 9 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

On time, qualified technicians who explain the process with good results.
Report a concern   February 22, 2015 — Rated 0 out of 10 by S.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I asked for an itemized bill via you email. Have not received it yet
Report a concern   February 22, 2015 — Rated 10 out of 10 by Jeff J Brydon Zerorez Indianapolis
What do you like about our products and services?

The use of email was very convenient. Your customer service rep on the phone was very pleasant. The service reps that came to the house were very knowledgeable, professional and courteous. My wife was the main contact at the house and was very happy. We are very please at the results and have scheduled the Kitchen linoleum to be cleaned. We both will recommend and use Zerorez in the future.
Report a concern   February 22, 2015 — Rated 9 out of 10 by J.J. Zerorez Indianapolis
What do you like about our products and services?

Empowered water leaves the carpets smelling fresh.
Report a concern   February 21, 2015 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

He was very friendly and did a good job of explaining the process and what he would be doing. Did a great job overall and the carpet looks 100 times better!
Report a concern   February 21, 2015 — Rated 10 out of 10 by M.T.F. Zerorez Indianapolis
What do you like about our products and services?

Super friendly and knowledgeable technicians, chemical free cleaning process, easy online appointment scheduling
Report a concern   February 20, 2015 — Rated 10 out of 10 by Angi Knouse Zerorez Indianapolis
What do you like about our products and services?

Very professional and friendly staff. Pleased with results.
Report a concern   February 20, 2015 — Rated 0 out of 10 by J.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Our rugs are only a few months old and we thought Zerorez would be able to get them back to looking like new, but that was not the case. The rugs also took close to 48 hours to dry which was very inconvenient for living in our house.
Report a concern   February 19, 2015 — Rated 5 out of 10 by W.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Did not differentiate yourself from other carpet cleaners.
Report a concern   February 18, 2015 — Rated 10 out of 10 by S.J. Zerorez Indianapolis
What do you like about our products and services?

The professionalism of your workman and the good results.
Report a concern   February 18, 2015 — Rated 10 out of 10 by N.M. Zerorez Indianapolis
What do you like about our products and services?

Carpet was not stiff or crunchy after it dried!
Representative was on time, courteous, professional and answered all questions.
I would certainly use Zerorez again!

You can use my first name. Not my last.
Report a concern   February 18, 2015 — Rated 1 out of 10 by M.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

the carpets we filthy to begin with and the cleaner did an excellent job on the stairs but the closet was still very bad. Most importantly he left this house without ever telling us that an accident had happened and something had cracked (12" crack) and made a hole in our wall. we understand that can happen but he left this house without telling us. Next day the manager came with him. the office paid for the repair(we scheduled it) and the young man apologized and redid the closet which now looks a shade better. BTW you guys are VERY expensive.
Report a concern   February 17, 2015 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

My carpets feel clean! A few visible spots were taken care of with the basic treatment. Service is on time, quick without being rushed, and technician (Patrick) is friendly and good with my dogs.
Report a concern   February 17, 2015 — Rated 10 out of 10 by T.C. Zerorez Indianapolis
What do you like about our products and services?

everything
Report a concern   February 17, 2015 — Rated 9 out of 10 by G.E.B. Zerorez Indianapolis
What do you like about our products and services?

Clean carpets very well, a little disappointed on the sofa cleaning.
Report a concern   February 17, 2015 — Rated 10 out of 10 by H.N. Zerorez Indianapolis
What do you like about our products and services?

I love that there are no chemicals or toxins in their products, which is very important to me as I have a toddler and pets. They are a good price as well as being extremely punctual, professional, and efficient. Will use again!
Report a concern   February 16, 2015 — Rated 10 out of 10 by Susan McKinney Zerorez Indianapolis
What do you like about our products and services?

Good service provided.
Eric worked very hard and very fast.
Drying time was good .
Report a concern   February 16, 2015 — Rated 9 out of 10 by R.M. Zerorez Indianapolis
What do you like about our products and services?

Great service, carpets looked great. A little pricey.
Report a concern   February 16, 2015 — Rated 10 out of 10 by Jeff Moeller Zerorez Indianapolis
What do you like about our products and services?

Professionalism
Report a concern   February 16, 2015 — Rated 8 out of 10 by J.C. Zerorez Indianapolis
What could we do to improve?

We had some pet smells that did not come completely out
Report a concern   February 16, 2015 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

Patrick and Hazmin were very knowledgable and explained the different services Zerorez offers. They did a fine job and treated my home with respect. I would have liked to have seen a demonstration of their cleaning water, though.
Report a concern   February 16, 2015 — Rated 10 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

Profession service, scheduling the appointment was easy and she was flexable with the date and time. The person that showed up was Quick and very kind. Products were amazing (the carpet fluffer) used before the clean i believe helped with getting the carpet cleaner. I have never had such good service from a carpet cleaning company.
Report a concern   February 15, 2015 — Rated 10 out of 10 by Jackie Long Zerorez Indianapolis
What do you like about our products and services?

Very friendly and professional. Informative about how cleaning works and continues to work. Moved furniture without asking them too. Looking forward to using them on all our rental all properties.
Report a concern   February 15, 2015 — Rated 9 out of 10 by Kathleen Neff Zerorez Indianapolis
What do you like about our products and services?

The final result of carpet cleaning was good and the employees - from the initial phone consultant to the duo that came to my home, were professional, yet friendly.
Report a concern   February 15, 2015 — Rated 10 out of 10 by S.K.B. Zerorez Indianapolis
What do you like about our products and services?

Carpets looked nive without bring crunchy

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