Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18800 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 22, 2015 — Rated 10 out of 10 by Deborah Bryant Zerorez Indianapolis
What do you like about our products and services?

Perfect..best ever
Report a concern   July 22, 2015 — Rated 10 out of 10 by L.T. Zerorez Indianapolis
What do you like about our products and services?

Our carpet is only 2 years old and looked awful! I came home from work and Eric had it looking 100% better!
Report a concern   July 21, 2015 — Rated 10 out of 10 by Jerry Hampton Zerorez Indianapolis
What do you like about our products and services?

The servicemen were very professional and efficient. They explained the process well and i liked the finished results!
Report a concern   July 21, 2015 — Rated 10 out of 10 by Lindsey Wisdom Zerorez Indianapolis
What do you like about our products and services?

Steve was great and efficient. He explained the whole process. The carpet dried way faster than the last company we had used!
Report a concern   July 21, 2015 — Rated 10 out of 10 by Robert VanHorn Zerorez Indianapolis
What do you like about our products and services?

Timely chuck was very knowledgeable and professional! Great job
Report a concern   July 21, 2015 — Rated 9 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

The product dries quickly. Service is very professional and courteous.
Report a concern   July 20, 2015 — Rated 9 out of 10 by E.L. Zerorez Indianapolis
What do you like about our products and services?

Eco friendly, reps were very friendly and efficient
Report a concern   July 20, 2015 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Quick, clean, affordable
Report a concern   July 20, 2015 — Rated 7 out of 10 by A.J.R. Zerorez Indianapolis
What could we do to improve?

I was really happy with my Zerorez experience overall. We moved into a new house that had a dog previously and it helped with the smell. The carpet just also looked better - huge plus. I thought scheduling was a little bit of a pain. Tried to call without any luck. When I requested the appointment online I asked for early afternoon - they called after 5p two days before and had me booked for late afternoon. They were accommodating and switched me to the morning once I got ahold of someone, but it was a little annoying that some communication had to be online and some had to be on the phone. Would have been nice to have everything online or everything by phone.
Report a concern   July 20, 2015 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Steve was very friendly and explained to me what each step meant.
Report a concern   July 20, 2015 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Employees were polite, timely and worked quickly but did a good job. Liked the fact that the carpets were not saturated and dried quickly.
Report a concern   July 20, 2015 — Rated 10 out of 10 by J.T. Zerorez Indianapolis
What do you like about our products and services?

Knowledgeable service man and the carpet dried quickly.
Report a concern   July 20, 2015 — Rated 10 out of 10 by Terrie Watts Zerorez Indianapolis
What do you like about our products and services?

No soap used but carpets still get clean and freshened. Technicians are very helpful and friendly and go out of their way to make sure you are satisfied with their work.
Report a concern   July 19, 2015 — Rated 9 out of 10 by H.J. Zerorez Indianapolis
What do you like about our products and services?

The guy cleaned my carpets was very courteous and professional. My carpets look and smell great.
Report a concern   July 19, 2015 — Rated 10 out of 10 by James Dennis Zerorez Indianapolis
What do you like about our products and services?

The world would be a much better place if every company were as professional and effective as zerorez. Wow, just wow. I'm telling all my friends.
Report a concern   July 19, 2015 — Rated 10 out of 10 by A.L.D. Zerorez Indianapolis
What do you like about our products and services?

The fact no soap is used and cleaning products are green. The carpet tech was very knowledgable too.
Report a concern   July 19, 2015 — Rated 10 out of 10 by C.E.G. Zerorez Indianapolis
What do you like about our products and services?

Chuck was very friendly and knowledgable. We really loved the way our carpets looked after he cleaned them. Would recommend Zerorez to everyone.
Report a concern   July 19, 2015 — Rated 10 out of 10 by Donna L Willis Zerorez Indianapolis
What do you like about our products and services?

I was very pleased with my carpet cleaning. The team that came to my home were very courteous and answered all of my questions. I will definitely use zerorez in the future!
Report a concern   July 19, 2015 — Rated 10 out of 10 by T.H. Zerorez Indianapolis
What do you like about our products and services?

Everything!
Report a concern   July 19, 2015 — Rated 10 out of 10 by Kathy Karlander Zerorez Indianapolis
What do you like about our products and services?

The carpet looked great when the technician was finished. The technician was friendly.
Report a concern   July 19, 2015 — Rated 10 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

Our tech did a very thorough job. Spent almost two hours cleaning our couch.
Report a concern   July 19, 2015 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

I love that you don't use any shampooing product, only natural clean H2O. Your customer service is excellent, from making the appointment to providing booties at the end of service. I've ashtray recommended you to friends!
Report a concern   July 19, 2015 — Rated 10 out of 10 by D.H. Zerorez Indianapolis
What do you like about our products and services?

They exceed my expectations every time. Service and quality, hands down.
Report a concern   July 18, 2015 — Rated 10 out of 10 by K.L.K. Zerorez Indianapolis
What do you like about our products and services?

I loved how everything smelled clean and all stains came out of my carpet!
Report a concern   July 18, 2015 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

NO Smell and carpets got so clean they look so good the workers where so nice and I will only use Zerorez for a my carpet needs I will tell all my friends and family about this company I am so pleased
Report a concern   July 18, 2015 — Rated 9 out of 10 by K.S.D. Zerorez Indianapolis
What do you like about our products and services?

The technicians were nice and explained everything.
Report a concern   July 17, 2015 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Prompt, professional, and diligent, Zach took great care to mare sure the home we just bought was clear of dog dander a hair. He was thorough in his explanation of how the Zerorez process works, and made us feel smart for making this a priority on the first day we owned the home. This was our third time trusting Zerorez with our carpets, and we couldn't be happier.
Report a concern   July 17, 2015 — Rated 10 out of 10 by D.O. Zerorez Indianapolis
What do you like about our products and services?

All are friendly and professional. Recent tecnician worked very hard and took extra time to remove pet stains.
Report a concern   July 17, 2015 — Rated 10 out of 10 by Gina Jinks Zerorez Indianapolis
What do you like about our products and services?

Patrick was Very professional and informative.
Report a concern   July 16, 2015 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

Carpet was clean and service tech was very nice and did a great job.

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