- Phone: 317-388-5141
- Visit Website
based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
representative knowledgeable and explained process and made recommendations not pushy but
informative
Your customer service and determination to get spots removed is above and beyond and we are very grateful you got all spots removed.
Very thorough. Good job.
I've experienced many carpet cleaners and have had the best results with Zerorez.
Great service. The guys were very professional and friendly. Our son has some pretty old carpet in his room. Other carpet cleaning services kept telling us they can't clean it because it needed replaced because of its age. Zerorez. Your guys cleaned it and it looks like new again. Thank you so much I'll see you again in a few months.
Sincerely
Kenny Lee Bunch
The service was excellent and each step was thoroughly explained. Liked being able to schedule appointment online too.
The representative that helped us was about 30 minutes late, however he was very nice. He worked quickly and was done in no time. We had just moved into our house and found out we didn't have power. It was no problem when I called the 800 number but she didn't tell me they couldn't use the deep clean brush. Since he was already out we went ahead with it, but it would have been nice to know that to reschedule since we were paying the same with or without it.
Very polite, knowledgeable and respectful.
We have used your company for the last 2 years and our house looks great. Your representative was very friendly and professional. We have already recommended your company to one of our neighbors who saw your vehicle at our house.
Natural with no chemicals and very friendly staff.
The technician was wonderful. The carpets looked great and dried really quickly.
Professional/ booties were worn / corner of walls protected... Clean, sparkly carpet!
I love that it is chemical free. I was very happy with the gentleman that came to our home. He was pleasant, efficient and answered all of our questions. And most important all of our stains are gone!
The stains have already started to come through in the living room. I'm not sure why but maybe we should wait awhile to see how much will surface.
I had high hopes so a little disappointed.
Although there was a light lemon scent during the pretreatment, there was no oder after the cleaning. Our guests that evening had no idea the carpets had been cleaned that day. The zerorez service tech was very helpful.
The price is high.
The care the technicians take to protect corners and floor is second to none. This trip,the tech salvaged a family room carpet that I didn't expect to save!
Very happy with everything
The service I received from the time I spoke with Tara in making the appointment to Steve who came out to clean our carpets was excellent!! But most of all the cleaning is environmental friendly with no chemicals which I loved because I have children and pets. Thank you for an A+ experience, I would highly recommend your service to anyone!!
Exceptional and professional service, very accommodating crew. Outstanding results!
Quick schedule, friendly, no sticky carpets.
My service tech Patrick was very friendly and did an awesome job
This is the second time I have used the company and wouldn't use anyone else
Your guy was on time.. Very courteous and knowledgable abt your product ! My carpets and upholstery are incredible. My husband just had a bone marrow transplant and we needed to clean everything !!!... I'm very pleased w Zerorez . Thank you ! Teresa Kelly
The service man was thorough, Steve, and spent a lot of time getting things right. Everything looks great!
Excellent job cleaning, very fresh smell.
The price that your company charges to clean the
Area rugs is absolutely ridiculous. We did have your employee clean them because he worked with us on the price but only after he wanted to charge us 3 tines what we actually paid based off your companies recommendation. Cleaning the area rugs should be relatively the same price as cleaning the carpets because you use the same machine. I was not happy with the initial price but was happy after the employee worked with me.
Carpet looks great! And the guys were very prompt, professional and courteous.
I was very pleased with my experience. I think the price is steep considering other specials and promotions offered by competing companies. I could not afford to use zerorez multiple times a year.
My carpet was cleaned and there is no residue left. The carpet has never been so clean.
The carpet is cleaner with ZEROREZ than with any other company. No pressure sales--they give you information and let you make your own decisions.