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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are clean and fresh. I could use it to be less smelly. While citrus smelled nice, it was quite overwhelming. Patrick our tech did a wonderful job. He was early, polite and got the job done.
Great customer service and is as advertised
no soapy residue. great personnel
GREEN -- no chemicals or residue left behind. For those with allergies (humans & paws) plus asthma, it was nice to have a clean smell but not chemical smell during the process. Quick service -- 3 rooms, hall and great room completed in about 1.5hrs start to finish. Quick drying - able to put furniture back in place same night (after a morning appointment). Less disruption to house.
No chemicals!
we had a lot of pet stains and some didn't come out. the technician was really good though, was just hoping for better results. you are more expensive than other carpet cleaners out there but i do still have some stains. they do look better though
I hadn't realized that my home was out of their service area and had purchased a deal online with Zerorez and Angieslist.com. Even though I was out of their service area, Zerorez honored the deal I purchased. The technician was on time, clean, and curteous/ friendly. He made sure I was completely satisfied with the results of the carpet cleaning, and made sure I had no questions before he left.
Timely appointment and good service
The service technician was knowledgeable and nice.
Professional and Fast
Zach was my zerorez guy. He was so courteous and so professional and above all...honest. I didn't feel any pressure. He took me step by step as to what he was doing.
Good, timely service. Quality was great with few chemicals
That there is no chemical use!
Quick and easy - Customer contacts were great, and service was completed on time!
Zero rez did a fantastic job. I had pet stains and had used a carpet shampooer that left residue on my carpet. the residue is gone and the carpet is soft again. I am very sensitive to fragrances and I love that you don't use harsh chemicals that smell for days.
Great results, friendly techs who performed the work. I was very impressed. Thank you!
My stairway carpet is old and looked dirty despite being vacuumed twice a week. Zerorez makes it look so nice that we wont replace it now for a couple of years.
Worked great on our nasty carpet! And left the house smelling much better!
The fact that you don't use soap and the great look and smell of the carpets when you're done! Technicians are super!!
Great Customer Service-- After our initial service we still had a couple of "troubled spots".
Our technician came back the next day and did a great job.
Very friendly, was very helpful. Best of all I love the results.
Excellent service! Zach did a great job. He gave me some foot covers for my shoes while carpet was wet.
The product was very good and the guy who cleaned my carpet was amazing. The best experience I have had😀
Clean and chemical free!
Our technician Patrick was very thorough, informative, and professional. He explained everything before he began the cleaning process, and after, as he explained the benefits of the carpet stain resistant treatment and how to clean up future spills. I was very impressed with how my carpets came back to life. I have used other carpet cleaning companies in the past, but have never had the experience or success that I did with Zerorez. I am a customer for life.
Very professional, and the carpet looks awesome!!
Very important that the cleaning process does not use harsh chemicals. The house smelled clean and fresh after the carpet and bathroom tiled floors were cleaned. The technician arrived on time, was courteous, and made sure I was satisfied with the job when he was finished.
Chemical free.
Very professional all the way around. From making my appointment to having the carpet cleaned , everyone was professional and friendly. I will use zerorez again and I'll tell my friends and family about you.

Great customer service, and great cleaning at a reasonable price. Both times we've used Zerorez, the appointment setup process has been very smooth and quick, and the technician's that have come to our house have been very professional, curtious, and thorough. We have been very satisfied and would definitely recommend to a friend.