Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18800 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 3, 2015 — Rated 10 out of 10 by K.K. Zerorez Indianapolis
What do you like about our products and services?

Workers are very professional and no chemicals used

Report a concern   September 3, 2015 — Rated 10 out of 10 by G.D. Zerorez Indianapolis
What do you like about our products and services?

Friendly, efficient technician, carpet is now much cleaner

Report a concern   September 3, 2015 — Rated 9 out of 10 by H.A. Zerorez Indianapolis
What do you like about our products and services?

No use of chemicals. Carpet seem to be cleaner than with other cleaners.

Report a concern   September 3, 2015 — Rated 4 out of 10 by S.N. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

A couple of travertine tiles were chipped

Report a concern   September 2, 2015 — Rated 9 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

Great communication, efficient, friendly staff (both customer service and the technicians)

Report a concern   September 2, 2015 — Rated 10 out of 10 by Sheri Alexander Zerorez Indianapolis
What do you like about our products and services?

On time, friendly and high quality service!

Report a concern   September 2, 2015 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

I had a great experience with Zerorez of Indianapolis. Setting up appointment was easy. They were on time. All stains are gone and my carpets look like new.

Report a concern   September 1, 2015 — Rated 10 out of 10 by Roger Koster Zerorez Indianapolis
What do you like about our products and services?

The carpets look fantastic!

Report a concern   September 1, 2015 — Rated 6 out of 10 by R.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpet needs to be swept prior to using your system.
My father had a servicemaster business 40 years ago and this was a given,
otherwise there is no way the system can remove the greatest percentage of dirt.
I ran my Dyson 3 days later and was very surprised at the amount of dirt left behind!

Report a concern   August 31, 2015 — Rated 10 out of 10 by Glenda Ventura Zerorez Indianapolis
What do you like about our products and services?

Liked the attention to detail of the technician Patrick. Loved the soft feeling of the carpet after it was cleaned and dried. I've had the carpets cleaned before by another service but this time it felt really clean and I noticed a big difference.

Report a concern   August 31, 2015 — Rated 10 out of 10 by V.T. Zerorez Indianapolis
What do you like about our products and services?

Zerorez provided exceptional service!

Report a concern   August 31, 2015 — Rated 9 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Environmentally safe.

Report a concern   August 31, 2015 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

I like the fact no harsh chemicals are used and we really appreciated the technicians thorough and thoughtful service.

Report a concern   August 31, 2015 — Rated 10 out of 10 by P.W. Zerorez Indianapolis
What do you like about our products and services?

THey are effective without the use of harsh chemicals. Our dog has a keen nose and has not thought twice about the carpet since the cleaning. It is also wonderful that our high traffic areas and pet created spots are much cleaner.

Report a concern   August 31, 2015 — Rated 10 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks amazing and service person was very nice!

Report a concern   August 30, 2015 — Rated 10 out of 10 by D.A. Zerorez Indianapolis
What do you like about our products and services?

Easy scheduling and cleaning was quick

Report a concern   August 29, 2015 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Service tech was very courteous and efficient. He explained the process and how Zerorez is different from other companies. I was very pleased with the apperance of the carpet when it was finished. I liked the faster drying time.

Report a concern   August 29, 2015 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Friendly tech. Disappointed how wet the carpet was
Needed to use fans after 6 hours of air drying to walk on bedroom carpet

Report a concern   August 29, 2015 — Rated 10 out of 10 by S.C. Zerorez Indianapolis
What do you like about our products and services?

Ability to walk on it immediately;

Report a concern   August 29, 2015 — Rated 10 out of 10 by Amanda Tejera Zerorez Indianapolis
What do you like about our products and services?

Your service technician, Eric, was very nice, polite and thorough. 2 friends had used your company and highly recommended, now we can too. Your customer service and quality of cleaning is exceptional. Please keep up the great work!

Report a concern   August 29, 2015 — Rated 9 out of 10 by L.L. Zerorez Indianapolis
What do you like about our products and services?

Cleans very nice, no soap, drys quick!

Report a concern   August 29, 2015 — Rated 0 out of 10 by K.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Our carpet stayed wet for almost 3 days... Areas that looked clean when the tech was here looked dirty again as soon as they dried. $360 spent and not one person who walked I to our home believed that we had even had them cleaned.

Report a concern   August 28, 2015 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Great friendly service. Braden is an expert.

Report a concern   August 28, 2015 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

They cleaned the carpets in our entire house for a very reasonable price.

Report a concern   August 28, 2015 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

I felt like my carpets actually were cleaned...other times I've had carpets cleaned by other service providers I felt like they looked worse after they were done.

Report a concern   August 28, 2015 — Rated 10 out of 10 by G.K. Zerorez Indianapolis
What do you like about our products and services?

Prompt service, on time, friendly, professional.

Report a concern   August 28, 2015 — Rated 10 out of 10 by Courtney Bills Zerorez Indianapolis
What do you like about our products and services?

They made scheduling really easy by providing an online request form and communicating via email. The technician was professional and courteous, and they were able to come out within 24 hours of when I reached out to schedule an appointment. Our carpets are fresh and clean. We will definitely be using Zerorez again!

Report a concern   August 27, 2015 — Rated 10 out of 10 by Diane Throckmorton Zerorez Indianapolis
What do you like about our products and services?

This was the second time we had Zerorez clean our carpetd. It looks like brand new. The swerviceman was extremely nice and did a fabulous job. We will certainly call again for cleaning.

Report a concern   August 27, 2015 — Rated 9 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

I appreciate the fact that they use plastic corner guards on anything the hoses may have to snack around. I also appreciate that the tech wears covers on his shoes when he enters the house. I like the fact that there are no harmful chemicals used and it is safe for my family and dogs even when wet. I am very pleased with the cleaning results! The tech was friendly and did not make me feel uncomfortable, that's a big plus for me!

Report a concern   August 27, 2015 — Rated 1 out of 10 by A.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I had the carpets done because I'm moving out. I had the whole house professionally cleaned the day before. The guy who did my carpets used the bathroom and urinated all over the clean toilet. I had to go to the store to by paper towels to clean up after him.


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