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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our rug did not come clean so I would saw that could have been done better.
The technician, Luke, explained all the processes as he was starting! We appreciate that! We also noticed that there was no "crunchiness" afterwards! Thank you!
Lower your prices. I had three rooms cleaned and topically treated and Im not sure that it was worth the price. $260 Carpets are soft but im not sure its worth the price over other cleaning companies.
Professional, timely, knowledgeable, fair pricing. Eric Norton has been to our house twice in the past year and we are thrilled at the results every time.
The service man was professional, arrived on time and performed the service as expected.
The carpets are clean and dry quickly with no residue. Luke was very professional and made sure I was completely satisfied with carpets before he left. Thank you Zerorez!!
This is our first time using Zerorez and won't be our last. They did a wonderful job getting rid of the dark spots on our carpets. The service was top notch from beginning to end. I would definitely recommend this carpet cleaning company to my friends.
Professional staff....no residue...no odor. Love it, will definitely keep usING Zerorez
I love that they are chemically free.
Not completely happy with the results of the cleaning on our off-white recliner, but, in all fairness, I don't think it was Zerorez's fault - it's just that there are now some horizontal lines visible on the seat of the chair that weren't there before and we have no idea what caused them. The tech offered to return if they did not go away, but I'm not sure anything can be done about it, so we did not call. I did give a good recommendation on Angie's List.
On time, efficient, fairly priced
The tech was very knowledgeable and very detailed in explaining what he was doing and also what he would recommend. I like the fact that there was no residue left and very short dry time
Professional, timely, and effective
did a great job but i was disappointed that i was told i could request a specific person and that person didn't actually come. wish you would have been honest up front.
Whatever it is that you use to clean with is most effective and Zach Mink is a credit to your company.
My carpets are not dripping wet when you are finished cleaning them. All the spots come up. Your spot remover is great!!
Had carpet cleaned before in December by a small business that just used steam.I tried Zerorez to see if they could do better on the traffic areas. I could see no difference than the other guy.The other guy was half the price.
No chemicals, quick dry time, removed dirt/stains, technician was great
Quick cleaning, great smelling, quick drying! Carpet looks great!
Patrick was clean, curtious and timely. He was methodical but not rushed. I would ask for him the next time I use your service. I used Zerorez because I don't want to expose my family to chemicals in other carpet cleaners. Thanks for giving the people of greater Indianapolis area a choice for better health and a better environment.
I was very impressed with the service that I received from Zerorez Indianapolis. First, my technician Patrick was the epitome of professional. It really appeared to me that he enjoyed his job and was passionate about it. His focus was clearly on making a connection and developing a relationship with the client. I really enjoyed interacting with him and look forward to having him back to my home. Second, I like the no residue, no chemical technique that's used by Zerorez. It's green and safe. I will definitely have them out to my home again and also refer to my friends and neighbors.
I like the whole concept behind Zerorez; more eco-friendly and pet & child safe. I was pleased to find out that Zerorez also cleans leather and area rugs. Plus they are reasonably priced. The tech was pleasant, polite and professional.
The young man who came to our home was very knowledgeable and did a great job!
It is a little pricey.
The fresh scent left behind, tech was very friendly, and the carpet looks brand new. Orders from daily living are gone.
No use of harsh chemicals. It just smells clean!
Excellent results and a quick process. Very friendly technician.
Pet deodorizer. Ability to clean chairs, rugs, and cars.
Ease of scheduling. Honest employees.
efficient and the completed job was just as I expected