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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the instant results seen and that there wasn't a greasy/crunchy feel after the carpet dried. Also did wonders on my kitchen floor grout.
The representative was very professional.
You stand behind your guarantees.
very clean, and good matters
Luke arrived promptly on time. He was professional and did an excellent job. My carpets look great. I would definitely recommend Zerorez!
Friendliness of associate. Quality of cleaning. Ease of booking. Residential cleaning program is fabulous.
The products used did not leave the carpets crunchy like other products do.
Very professional and the technician was very nice and arrived on time. The whole process didn't take long at all and the carpets look great!
I was not there, but my husband said he thought the man who came to clean the carpets was very professional and polite. They also were able to get out all the stains that we were concerned about.
My carpet looked very good, and I'm satisfied with the results. The person was very nice and friendly and did a good job that didn't take too long. But, there is one thing. I stepped off the wet stairs onto wet tile and almost went flying. I was barefoot b/c I wasn't supposed to wear shoes on the carpet that was just cleaned. Just thought I'd let you know. People need to be very cautious if they have that type of floor off of the carpet. Thanks
The results were amazing! I had no idea our carpets could look brand new again, but Zerorez pulled it off! A product I can stand behind and promote to my colleagues. The appointment which was kept by someone who was on time, and extremely professional speaks volumes to the hiring practices of Zerorez. Our technician was polite, courteous, and friendly. He did not try to upsell any products that we weren't interested in. He sold me exactly what I needed and nothing more. I cannot believe I ever used other companies in the past. From now on, Zerorez will be handling all of our carpet cleaning needs.
Tech is amazing ! Hard worker and gets it done!
Very friendly, informative and efficient.
Jim the technician was great! He explained everything and was very professional. So happy with how clean my carpets look. Love that there is no chemical residue.
Everything!
Did a great job, technician very nice and polite, arrived on time - all in all, a pleasant experience.
Cleaned my kitchen floor grout so good it looks new! Best carpet cleaning I've ever had as well.
Erik was extremely knowledgeable and nice. Our carpets look amazing!!
So far so good and no dirt has shown back up on the carpet!
I like that you don't add soap to your cleaning solution creating more stickiness, etc. Patrick was great working on an area of my carpet that my dogs particularly like....He really took the time to try to get the pet stain/odor out of my carpet.
It removed stains effectively.
Did a good job on getting up the stains
You do a good job and the workers are always very cordial and professional.
1, It worked as prescribed!
2, The service man actually knew his product and was AWESOME at his job.
3, looks and feels amazing, very sort to walk on like it was new again.
Quick dry
Service was great. Stains came out. Technician was awesome.
Everything
The technition was great! I like that everything was explained and demonstrated.
No chemicals and it didn't leave a odor behind. Service person was very polite and thorough

The two gentlemen were both professional and informative and did wonders on my carpet.