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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A healthy, clean way to clean carpets. Technician was knowledgeable, courteous and efficient
The gentleman was kind, explained well and was very efficient.
The carpet looks great!
As a first time customer, I was very pleased with every aspect of my experience with Zerorez. The scheduling was smooth and the cleaning was done swiftly and professionally. Kudos to Luke and everyone else.
Prompt and did an excellent job.
Be more pro active on arrival time. Master bedroom was treated with pet stain product and looks awful. Will have to schedule a redo.
Total professional service both times we have used you.
Service person was very cordial and the carpets looked good after the cleaning
Did a very thorough & good quality work
Serviceman was outstanding. All done in the middle of moving in and all looks great!
It's great that no chemicals are used. You are fast and friendly!
The carpeting was noticeably cleaner.
It dried very quickly.
I especially liked the technician, Luke. He was extremely, polite and informative.
The service and quality were good.
The technician, Erik, was very conscience. The prep work and final result were great!
No residues. Carpets looks awesome. In our opinion ZeroRez is the best. ZeroRez Staff are friendly and accommodating.
Professional, courteous, got a fairly quick appt on a Saturday, carpets look good, friendly towards my dog, wore shoe protectors, thorough
The attention to detail and thoroughness was impressive.
I like the fact that there is no soap residue so the carpet doesn't attract dirt like it does after other carpet cleaning methods. The reason I did not give a "10" is that the water was not pulled out as well this time as the last time you cleaned my carpets. There were areas that stayed very wet - I had to lay down towels in those areas & keep blotting the water out. I then focused a fan on the areas so they would dry. I was really surprised because the time before this, I was impressed at how quickly the carpet dried.
Thanks.
The service was excellent and the employee - Zack - was very professional
no odor, quick services, got stains out.
Friendly service, courteous technician, fast drying.
My carpets were very stained from pet accidents and most of the stains were removed with the cleaning.
Nice people, Good work, Smells good, and my carpet looks great
Eric was fantastic! He did an amazing job of explaining everything and was very thorough. I felt terrible I couldn't give him tip, as I didn't have any cash. I love that my carpet was cleaned without an chemicals and made to look brand new!
The call in center spelled my name wrong despite having a conversation with me on how to change it. Additionally, despite a conversation and address verification, the service tech went to my former home. The tech did a great job.
Nice technician, removed the stain we had to get out. BUT the carpet smells musty !! It need something to deodorize it.
Professional staff, dependability, customer service - and GREAT cleaning!
A+++
My carpet felt and smelled very fresh. Loved the work!
I thought it to be very pricy, it was supposed to be 3 rooms and a hallway for $129.00, I ad 5 rooms total 2 of what were with a pool table a ND a California king bed that couldn't be moved,so 2 extra rooms and a stairway cost $327.00!

The gentleman who came to my house was very nice. I wasn't sure if he would be able to clean the grout in my kitchen - the high-traffic area is black, but started out cream. He offered to do a test to see if it was possible, and it was. He was able to restore my floor to the same color as it was when we first had it installed. He even said he could seal it for me - yes, please!
He did a fantastic job on my sofa and my baby's room too. I was surprised how fast he was able to clean the carpet in that room.
He was courteous and explained how the product worked. I've already recommended your services to 2 more people - they were amazed with our results.
Worth every penny.