Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2015 — Rated 10 out of 10 by A.L.D. Zerorez Indianapolis
What do you like about our products and services?

The gentleman who came to my house was very nice. I wasn't sure if he would be able to clean the grout in my kitchen - the high-traffic area is black, but started out cream. He offered to do a test to see if it was possible, and it was. He was able to restore my floor to the same color as it was when we first had it installed. He even said he could seal it for me - yes, please!

He did a fantastic job on my sofa and my baby's room too. I was surprised how fast he was able to clean the carpet in that room.

He was courteous and explained how the product worked. I've already recommended your services to 2 more people - they were amazed with our results.

Worth every penny.

Report a concern   May 23, 2015 — Rated 10 out of 10 by D.A.L. Zerorez Indianapolis
What do you like about our products and services?

A healthy, clean way to clean carpets. Technician was knowledgeable, courteous and efficient

Report a concern   May 23, 2015 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

The gentleman was kind, explained well and was very efficient.
The carpet looks great!

Report a concern   May 23, 2015 — Rated 10 out of 10 by R.J.T. Zerorez Indianapolis
What do you like about our products and services?

As a first time customer, I was very pleased with every aspect of my experience with Zerorez. The scheduling was smooth and the cleaning was done swiftly and professionally. Kudos to Luke and everyone else.

Report a concern   May 22, 2015 — Rated 10 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

Prompt and did an excellent job.

Report a concern   May 22, 2015 — Rated 7 out of 10 by B.B. Zerorez Indianapolis
What could we do to improve?

Be more pro active on arrival time. Master bedroom was treated with pet stain product and looks awful. Will have to schedule a redo.

Report a concern   May 21, 2015 — Rated 10 out of 10 by Charles Blake Zerorez Indianapolis
What do you like about our products and services?

Total professional service both times we have used you.

Report a concern   May 21, 2015 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Service person was very cordial and the carpets looked good after the cleaning

Report a concern   May 21, 2015 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Did a very thorough & good quality work

Report a concern   May 21, 2015 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

Serviceman was outstanding. All done in the middle of moving in and all looks great!

Report a concern   May 21, 2015 — Rated 10 out of 10 by T.H. Zerorez Indianapolis
What do you like about our products and services?

It's great that no chemicals are used. You are fast and friendly!

Report a concern   May 21, 2015 — Rated 10 out of 10 by J.Y. Zerorez Indianapolis
What do you like about our products and services?

The carpeting was noticeably cleaner.
It dried very quickly.
I especially liked the technician, Luke. He was extremely, polite and informative.

Report a concern   May 20, 2015 — Rated 9 out of 10 by A.P. Zerorez Indianapolis
What do you like about our products and services?

The service and quality were good.

Report a concern   May 20, 2015 — Rated 9 out of 10 by R.J. Zerorez Indianapolis
What do you like about our products and services?

The technician, Erik, was very conscience. The prep work and final result were great!

Report a concern   May 19, 2015 — Rated 10 out of 10 by D.T. Zerorez Indianapolis
What do you like about our products and services?

No residues. Carpets looks awesome. In our opinion ZeroRez is the best. ZeroRez Staff are friendly and accommodating.

Report a concern   May 19, 2015 — Rated 9 out of 10 by V.H. Zerorez Indianapolis
What do you like about our products and services?

Professional, courteous, got a fairly quick appt on a Saturday, carpets look good, friendly towards my dog, wore shoe protectors, thorough

Report a concern   May 19, 2015 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

The attention to detail and thoroughness was impressive.

Report a concern   May 19, 2015 — Rated 9 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

I like the fact that there is no soap residue so the carpet doesn't attract dirt like it does after other carpet cleaning methods. The reason I did not give a "10" is that the water was not pulled out as well this time as the last time you cleaned my carpets. There were areas that stayed very wet - I had to lay down towels in those areas & keep blotting the water out. I then focused a fan on the areas so they would dry. I was really surprised because the time before this, I was impressed at how quickly the carpet dried.

Thanks.

Report a concern   May 18, 2015 — Rated 10 out of 10 by D.J.T.B. Zerorez Indianapolis
What do you like about our products and services?

The service was excellent and the employee - Zack - was very professional

Report a concern   May 18, 2015 — Rated 10 out of 10 by L.A.C. Zerorez Indianapolis
What do you like about our products and services?

no odor, quick services, got stains out.

Report a concern   May 18, 2015 — Rated 9 out of 10 by K.H.M. Zerorez Indianapolis
What do you like about our products and services?

Friendly service, courteous technician, fast drying.

Report a concern   May 18, 2015 — Rated 10 out of 10 by J.N. Zerorez Indianapolis
What do you like about our products and services?

My carpets were very stained from pet accidents and most of the stains were removed with the cleaning.

Report a concern   May 17, 2015 — Rated 10 out of 10 by B.R.L. Zerorez Indianapolis
What do you like about our products and services?

Nice people, Good work, Smells good, and my carpet looks great

Report a concern   May 17, 2015 — Rated 10 out of 10 by Tanorria Y Askew Zerorez Indianapolis
What do you like about our products and services?

Eric was fantastic! He did an amazing job of explaining everything and was very thorough. I felt terrible I couldn't give him tip, as I didn't have any cash. I love that my carpet was cleaned without an chemicals and made to look brand new!

Report a concern   May 17, 2015 — Rated 8 out of 10 by K.K. Zerorez Indianapolis
What could we do to improve?

The call in center spelled my name wrong despite having a conversation with me on how to change it. Additionally, despite a conversation and address verification, the service tech went to my former home. The tech did a great job.

Report a concern   May 17, 2015 — Rated 7 out of 10 by M.J.W. Zerorez Indianapolis
What could we do to improve?

Nice technician, removed the stain we had to get out. BUT the carpet smells musty !! It need something to deodorize it.

Report a concern   May 17, 2015 — Rated 10 out of 10 by A.C.S. Zerorez Indianapolis
What do you like about our products and services?

Professional staff, dependability, customer service - and GREAT cleaning!

Report a concern   May 17, 2015 — Rated 10 out of 10 by C.M.T. Zerorez Indianapolis
What do you like about our products and services?

A+++

Report a concern   May 17, 2015 — Rated 10 out of 10 by Crystal Minnix Zerorez Indianapolis
What do you like about our products and services?

My carpet felt and smelled very fresh. Loved the work!

Report a concern   May 16, 2015 — Rated 1 out of 10 by P.R.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I thought it to be very pricy, it was supposed to be 3 rooms and a hallway for $129.00, I ad 5 rooms total 2 of what were with a pool table a ND a California king bed that couldn't be moved,so 2 extra rooms and a stairway cost $327.00!


Privacy Policy