- Phone: 317-388-5141
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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything looks really clean.... better than it has in the past w/ other carpet cleaners. The technician was friendly and professional.
The carpet looks like new. The staff in the office were very pleasant to work with and the guys that came out to clean the carpets and sofa's were awesome. They did a great job and were very friendly to work with. I would definitely use them again and refer them to friends. Thank you so much.
Very customer service oriented.
Basic end tables weren't move to clean under them and an ottoman as well. Also, corners of rooms were left uncleaned.
Wonderful service & great technicians
Ability to clean and lack of bad chemicals
I love that there are no harmful chemicals used.
The price is very reasonable.
The house smelled fresh & clean when the job was complete!
Zerorez was in and out fast! The carpet looks brand new again and the house smells fresh & clean when they are done!
I like the Go Green concept of no chemicals envolved.
The guy done a bang up job and I am so happy with my carpets
Very clean carpet. Professional employees. Arrived on time and provided discount as promised due to reschedule.
It's quick, easy, and very accommodating to my schedule!!!
Erik did a great job on the carpets. He was friendly and went above expectations. Even cleaned a small rug in my entry way.
I had two wool rugs cleaned. They look beautiful. New fringe was added to one and looks great.
Another good job by your company.
Lower your prices and tell people up front about the disposal fee.
My promotion was for 3 rooms but I felt they only did two. My family room and master bedroom plus a small portion of the master bathroom were cleaned.
Best carpet cleaning experience, ever! Fabulous service and wonderful results!
Everything was fine. The operator was on time and did a first rate job.
It was dry very quickly.
Product had no smell,no residue. Plus dried
within 4 + hours, as technician had
assured us.
Technician very knowledgeable,neat appearance
and polite.
Upholstery immaculate, carpets also.
maybe this wasn't the right chemistry to clean our carpets with.I thought everyone at this company it was very nice but we thought the carpet would be cleaner.
Luke was GREAT!! He explained the complete process and when I had a question he answered it very politely. Very fast and efficient I'll recommend Luke and hope others will be as pleased as I am! FYI the carpet looks fabulous and so does my love seat! Thank you WZPL for the advertisement...I'll keep listening and you keep recommending 😉
LeeAnn Underwood
In some of the hallways the workmen moved the door mats in front of each resident's door and in other hallways they cleaned around them. They should have been moved so that all of the wall to wall carpet is cleaned.
Timely and professional.
I am not happy with the results of my carpet cleaning at all. In my main room that I wanted clean--there are literally stripes in the carpet where one strip has the dirt removed and the next strip does not. The traffic area I did not expect to be perfect but you can't even tell it was cleaned. The carpet buts up against a transition piece to the hard wood and initially that carpet was not even wet--not even touched until I said something and the technition went over it again. I am profoundly disappointed--especially because when I did a spot clean with my little hand help bissel--the carpet was cleaner in that spot than in the whole rest of the room that zerorez did. I cannot recommend this level of service and carpet cleaning to anyone. I feel like you should come back out and address my family room area.
Zach was efficient and knowledgeable about our former owner's pet issues.
Got the pet urine oder out of my carpets.
I love that it's safe for the kids and dries so quickly. My house smells amazing afterwards, too!
Professional, quick, communicative, and the technology works perfectly.
This is the best way to have your carpets cleaned and stay clean. No chemicals to harm your family or your carpets!
Carpet dries quickly.