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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All are friendly and professional. Recent tecnician worked very hard and took extra time to remove pet stains.
Patrick was Very professional and informative.
Carpet was clean and service tech was very nice and did a great job.
I couldn't even tell you'd been here.
Although the cost was a little high we did like that carpets were dried quickly. Also our cleaning techs were professional and did a great job of informing us of the process.
Very professional and the quality of service was high
No soap, more organic.
Very professional service and informative ! Was impressed with the cleaning !
No residue; quicker drying time.
The technicians are SO NICE. Always! And my 20-year-old carpet looks brand new when they leave. Love Zerorez!
Zach was prompt, courteous, and thorough! He paid a lot of attention to the problem areas of my carpet and couches.
Great customer service, knowledgeable technicians,excellent product.
Very friendly technician. Explained the process. Quick and efficient
Steve, our technician was very helpful and informative. He was thorough and professional. I like the low/no chemical approach.
the service was good and the carpet is clean
Service technician was friendly and respectful. Job was done fast with great results.
The fresh smelling scent
Professional ontime service. Carpet & furniture look & smell great.
Service in prompt and on time.
My carpets are beautiful and so soft now. My technician was helpful, thorough, efficient and respectful to me and my home. I will definitely recommend Zerorez to my friends and I will use again.
The receptionist who took my request for a cleaning appointment was very friendly, professional and certainly knew the information.
The service men were on time and finished the thorough cleaning process in good time. The carpet looked like it did when it was new when he had finished. I will certainly call Zerorez for all my carpet and furniture cleaning.
The receptionist who took my request for a cleaning appointment was very friendly, professional and certainly knew the information.
The service men were on time and finished the thorough cleaning process in good time. The carpet looked like it did when it was new when he had finished. I will certainly call Zerorez for all my carpet and furniture cleaning.
although my technician was polite, he forgot to add the carpet protector and had to come back to do it. Also he seemed to resist my request to re-work an area that seemed still stained. I prefer that he would've called me prior to coming.
The technicians were very friendly and explained the process. They were efficient and professional
Our technician was very thorough and obviously took pride in his work and the company. Carpets looked new again and odor was gone.
Knowledgable and friendly technicians, no chemicals and my carpet is cleaner than it's ever been!
I've already recommended to several friends.
Less chemicals, etc. The gentleman providing the service recommended that we contact the retailer about the warranty on our carpet (carpet not holding up to its warranty).
Ease of arranging an appointment
Prompt, professional, and diligent, Zach took great care to mare sure the home we just bought was clear of dog dander a hair. He was thorough in his explanation of how the Zerorez process works, and made us feel smart for making this a priority on the first day we owned the home. This was our third time trusting Zerorez with our carpets, and we couldn't be happier.