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based on 18800 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was half hour later than the three hour window and the complete hallway was not cleaned. Just the top of the landing. The price of hallway should be credited
The carpet looks clean and feels soft under foot.
We have a 6 month old daughter and were very excited to know that chemicals were not used.
Carpet has never been nicer after a treatment than it is after a zerorez treatment
Some areas needed improvement. One area was missed. However we would recommend the company, especially the man who did the work.
No chemicals, germs killed, soft carpet, respectable cleaning reo.Safe for grand babies to crawl.
I was not disappointed. Zack tried very hard to do a good job. He represented you well. I'm just wondering if a little soap would have made a bigger difference. I would like to receive a receipt for our payment.
Customer service was wonderful
No heavy residue left in carpet; fresh clean smell during application and after technician was finished. Promptness, took time to explain the Zerorez process and answered all other questions we had.
The stairs have never looked so good and the carpet is soft.
quality - that its not chemical based nor soaking in water. Dried quickly
The rug care professional was awesome. I had spots on my rug that no other company were able to remove. Zerorez was able so remove them!!!
Friendly and professional staff. In and out of our home quickly yet did a fantastic job. Our house smelled amazing and our carpets look like new!
We are 1st timers and couldn't be more pleased. Our carpets look amazing!
I love everything about the services provided from Zerorez, including the clean and courteous service people, the reasonable prices, and the overall results: fresh smelling, soft (not stiff) clean carpet.
The friendly environment cleanin products.
The serviceman was knowledgeable and very courteous. He worked hard to get up unusally difficult stains.
I like how quickly it dries and no residue left behind.
Brenden was a true professional and doing an excellent was a high priority for him.
Great. Eric was super.
The technician was very polite and effective and we like the fact that there is no smell of chemical when he's finished. It was very nice and I will certainly recommend your company to others. Bill Last name removed. Noblesville.
Quick and friendly
There were some spots in my carpet that were still crunchy. They are coming back to resume those areas.
Good outcomes on old carpet
The carpets weren't tacky afterwards. We had some serious stains and they were able to get most of them out. Also we had one 3x3 area that wasn't dry after 24 hours and it had what I describe as 'streaking' on it. They promptly came back out, cleaned that area again, and spent extra time drying it.
No sticky residue, house always smells so clean...
I have used your services twice now and your techs are so professional! Really appreciate that too!
The carpets came out looking very nice, and it's good to know there wouldn't be sticky residue. I was a little surprised at how long they took to dry, however.
The cleaning was very well done. We prefer not to have our names listed. Thank you.
Very good job when I first heard about the company I tried out the service and we have been very pleased. I came home and our carpet looked brand new. The technician very nice.
The fact that you don't use soaps on the carpet