Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 6, 2015 — Rated 10 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

The gentleman that came to our home was very professional.

Report a concern   August 5, 2015 — Rated 9 out of 10 by Stefanie L Hilton Zerorez Indianapolis
What do you like about our products and services?

Great service!! Loved that Chuck rolled up my rugs and treated the carpet underneath! My carpets look great...I love the feeling of clean carpet on my bare feet. Wish I could afford to do my chair and vinyl floors..maybe sometime!

Report a concern   August 5, 2015 — Rated 4 out of 10 by A.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The man who cleaned the carpets was very professional. The only problem is that now that the carpets have dried some spots have resurfaced. It is pretty disappointing.

Report a concern   August 5, 2015 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

Fast drying, controlled flood were very efficient and amazing!

Report a concern   August 5, 2015 — Rated 10 out of 10 by Bobette Brooks Zerorez Indianapolis
What do you like about our products and services?

They were on time and were very knowledgeable and friendly. Carpeting had stains that had been around for awhile and had failed to removed previously. All stains are gone and the carpet looks amazing. Would definitely use them again.

Report a concern   August 5, 2015 — Rated 10 out of 10 by M.L. Zerorez Indianapolis
What do you like about our products and services?

On time and great work!

Report a concern   August 5, 2015 — Rated 10 out of 10 by Shawna Wells Zerorez Indianapolis
What do you like about our products and services?

Zach who cleaned our carpets was very friendly and informative. Carpets looked amazing! They even got out a black tar-looking stain that has been on the carpet since we moved in...just in time for out of town visitors!

Report a concern   August 5, 2015 — Rated 10 out of 10 by T.W. Zerorez Indianapolis
What do you like about our products and services?

I love seeing the urin being sucked out of the carpet ! I know it's clean now

Report a concern   August 4, 2015 — Rated 8 out of 10 by T.A. Zerorez Indianapolis
What could we do to improve?

I really liked the technician he was super nice and explained everything. The carpet looked great and wasn't the least bit stiff after drying which was quick. The only thing is some of the spots showed back up after it dried.

Report a concern   August 4, 2015 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

Overall good experience!

Report a concern   August 4, 2015 — Rated 10 out of 10 by Jennifer Armstrong Zerorez Indianapolis
What do you like about our products and services?

Friendly service, procedure explained to me in detail and he even called me downstairs to see the difference.

Report a concern   August 4, 2015 — Rated 10 out of 10 by C.L.G. Zerorez Indianapolis
What do you like about our products and services?

Clean and no residue; dries quickly.

Report a concern   August 4, 2015 — Rated 9 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

I like that you don't use detergents and your service reps are very professional.

Report a concern   August 4, 2015 — Rated 7 out of 10 by L.S. Zerorez Indianapolis
What could we do to improve?

I was disappointed with the cleaning of our living room carpet. The traffic areas do not look clean.

Report a concern   August 4, 2015 — Rated 10 out of 10 by T.S. Zerorez Indianapolis
What do you like about our products and services?

Very happy with work. I sent an email on July 30th in regards to 2 pricing issues. I sent this to your accounting e mail address but received no response. Please let me know if you received this. If you did not I will send it again. Thank you. Name removed

Report a concern   August 4, 2015 — Rated 9 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

On time, clean smell, very friendly and told us up front what you were doing.

Report a concern   August 3, 2015 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

The carpet was cleaner than it has been in years after being cleaned with Zerorez and stains are not reappearing as they have in the past. Feels softer, too.

Report a concern   August 3, 2015 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

The staff member was great. Worked hard and trustworthy! I like that you do not try to sell more once on site. You have my business again!!!

Report a concern   August 3, 2015 — Rated 10 out of 10 by Emily Gillespie Zerorez Indianapolis
What do you like about our products and services?

the results are amazing - carpet, tile, rugs - everything Zerorez cleans looks like NEW!!!

Report a concern   August 3, 2015 — Rated 10 out of 10 by V.A.H. Zerorez Indianapolis
What do you like about our products and services?

friendly service, polite
no chemicals

Report a concern   August 3, 2015 — Rated 10 out of 10 by S.E.F. Zerorez Indianapolis
What do you like about our products and services?

I liked the punctuality of the servicemen. There were two men (Erik and another man who has been with the company a little over a month) who worked together. I liked the water solution that was used and the explanation of how it works. I received one bottle of cleaner and purchased another bottle. I understand that when the bottle is empty, I may request another bottle free from now on. The men were very professional, businesslike, and also very friendly. A friend, Beverly Osborn, recommended your company and I plan to pass my recommendation onto friends. We plan to use your company in the future. Thank you so much!!!
First name removed Farris

Report a concern   August 3, 2015 — Rated 7 out of 10 by K.P. Zerorez Indianapolis
What could we do to improve?

The Spot removal could be better 2 spots that were attempted to be removed discolored the carpet.

Report a concern   August 3, 2015 — Rated 10 out of 10 by Lisa Booher Zerorez Indianapolis
What do you like about our products and services?

Carpets look great and technician very thorough and friendly.

Report a concern   August 2, 2015 — Rated 10 out of 10 by Steve Reynolds Zerorez Indianapolis
What do you like about our products and services?

clean and fast drying

Report a concern   August 2, 2015 — Rated 9 out of 10 by Ronda Ames Zerorez Indianapolis
What do you like about our products and services?

The prompt delivery of services when I requested at the last minute. The technique was very nice, helpful and friendly. There was a noticible improvement in carpets.

Report a concern   August 2, 2015 — Rated 10 out of 10 by Larry Mayes Zerorez Indianapolis
What do you like about our products and services?

Good quality and friendly cleaners

Report a concern   August 2, 2015 — Rated 10 out of 10 by R.H. Zerorez Indianapolis
What do you like about our products and services?

The guy who cleaned our carpets was so friendly and did an awesome job!

Report a concern   August 1, 2015 — Rated 7 out of 10 by S.E. Zerorez Indianapolis
What could we do to improve?

it wasn't clear whether the apointment was between 10 and 1 or if the professional would arrive between 10 and 1, this could be made more clear.

Report a concern   August 1, 2015 — Rated 10 out of 10 by Janet Winget Zerorez Indianapolis
What do you like about our products and services?

I like that it is a green company, the process seems much better than traditional carpet cleaning.

Report a concern   July 31, 2015 — Rated 9 out of 10 by T.B. Zerorez Indianapolis
What do you like about our products and services?

tech was very professional. received 2 phone calls prior to tech arriving to update on time that he would be there. tech (Patrick) was very thorough in explaining process. carpet looked great when he finished. received $10 off coupon for next service.


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