- Phone: 317-388-5141
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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!! Loved that Chuck rolled up my rugs and treated the carpet underneath! My carpets look great...I love the feeling of clean carpet on my bare feet. Wish I could afford to do my chair and vinyl floors..maybe sometime!
The man who cleaned the carpets was very professional. The only problem is that now that the carpets have dried some spots have resurfaced. It is pretty disappointing.
Fast drying, controlled flood were very efficient and amazing!
They were on time and were very knowledgeable and friendly. Carpeting had stains that had been around for awhile and had failed to removed previously. All stains are gone and the carpet looks amazing. Would definitely use them again.
On time and great work!
Zach who cleaned our carpets was very friendly and informative. Carpets looked amazing! They even got out a black tar-looking stain that has been on the carpet since we moved in...just in time for out of town visitors!
I love seeing the urin being sucked out of the carpet ! I know it's clean now
I really liked the technician he was super nice and explained everything. The carpet looked great and wasn't the least bit stiff after drying which was quick. The only thing is some of the spots showed back up after it dried.
Overall good experience!
Friendly service, procedure explained to me in detail and he even called me downstairs to see the difference.
Clean and no residue; dries quickly.
I like that you don't use detergents and your service reps are very professional.
I was disappointed with the cleaning of our living room carpet. The traffic areas do not look clean.
Very happy with work. I sent an email on July 30th in regards to 2 pricing issues. I sent this to your accounting e mail address but received no response. Please let me know if you received this. If you did not I will send it again. Thank you. Name removed
On time, clean smell, very friendly and told us up front what you were doing.
The carpet was cleaner than it has been in years after being cleaned with Zerorez and stains are not reappearing as they have in the past. Feels softer, too.
The staff member was great. Worked hard and trustworthy! I like that you do not try to sell more once on site. You have my business again!!!
the results are amazing - carpet, tile, rugs - everything Zerorez cleans looks like NEW!!!
friendly service, polite
no chemicals
I liked the punctuality of the servicemen. There were two men (Erik and another man who has been with the company a little over a month) who worked together. I liked the water solution that was used and the explanation of how it works. I received one bottle of cleaner and purchased another bottle. I understand that when the bottle is empty, I may request another bottle free from now on. The men were very professional, businesslike, and also very friendly. A friend, Beverly Osborn, recommended your company and I plan to pass my recommendation onto friends. We plan to use your company in the future. Thank you so much!!!
First name removed Farris
The Spot removal could be better 2 spots that were attempted to be removed discolored the carpet.
Carpets look great and technician very thorough and friendly.
clean and fast drying
The prompt delivery of services when I requested at the last minute. The technique was very nice, helpful and friendly. There was a noticible improvement in carpets.
Good quality and friendly cleaners
The guy who cleaned our carpets was so friendly and did an awesome job!
it wasn't clear whether the apointment was between 10 and 1 or if the professional would arrive between 10 and 1, this could be made more clear.
I like that it is a green company, the process seems much better than traditional carpet cleaning.
tech was very professional. received 2 phone calls prior to tech arriving to update on time that he would be there. tech (Patrick) was very thorough in explaining process. carpet looked great when he finished. received $10 off coupon for next service.

The gentleman that came to our home was very professional.