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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional ontime service. Carpet & furniture look & smell great.
Service in prompt and on time.
My carpets are beautiful and so soft now. My technician was helpful, thorough, efficient and respectful to me and my home. I will definitely recommend Zerorez to my friends and I will use again.
The receptionist who took my request for a cleaning appointment was very friendly, professional and certainly knew the information.
The service men were on time and finished the thorough cleaning process in good time. The carpet looked like it did when it was new when he had finished. I will certainly call Zerorez for all my carpet and furniture cleaning.
The receptionist who took my request for a cleaning appointment was very friendly, professional and certainly knew the information.
The service men were on time and finished the thorough cleaning process in good time. The carpet looked like it did when it was new when he had finished. I will certainly call Zerorez for all my carpet and furniture cleaning.
although my technician was polite, he forgot to add the carpet protector and had to come back to do it. Also he seemed to resist my request to re-work an area that seemed still stained. I prefer that he would've called me prior to coming.
The technicians were very friendly and explained the process. They were efficient and professional
Our technician was very thorough and obviously took pride in his work and the company. Carpets looked new again and odor was gone.
Knowledgable and friendly technicians, no chemicals and my carpet is cleaner than it's ever been!
I've already recommended to several friends.
Less chemicals, etc. The gentleman providing the service recommended that we contact the retailer about the warranty on our carpet (carpet not holding up to its warranty).
Ease of arranging an appointment
Serviceman was on time, very professional and courses.
The service was prompt, professional, and thorough. The technician was friendly and knowledgable.. Our carpets look great. We'll definitely use Zerorez for our next cleaning.
The scent was better than other companies and the protectant has been a help.
Out technician worked hard to get out specific stains that I pointed out with great success. I do wish he would have explained to me the process of zerorez- I was given no information at all. THis was disappointing. He also asked for the location of my outside water faucet. THis was confusing because I thought Zerorez only used their own empowered water.
the great extract of materials from the carpet fibers and padding, the professionalism and personal touch from the service provider on site and the ease of speaking with the staff over the phone and ensuring our needs our first and foremost. Great job, again!
The carpet was very clean and had a great smell.
I was not happy with the way my carpet felt after cleaning. It felt rough and it didn't look as clean as I had expected.
The carpets looked and felt great. Very professional service.
Erik and his partner were very polite, knowledgeable, and thorough. My carpets were filthy, and they made them look a million times better...thank you.
This product worked great we have had the couch cleaned before but this did the best job and Chuck was very professional and courteous. He was very helpful as we went over the couch several times looking for spots that need more attention. I would highly recommend them to anyone that needed help with cleaning rugs or floors or furniture.
The service was great and quick. Ben did a great job and the carpets smelled great
Technicians were very friendly, polite and efficient. Carpets looked better than I could have hoped, considering how old and stained they were!
The carpets always look great when they are done and there is never a feeling of residue left behind. The carpets feel like new.
Fast and efficient. Very friendly and knowledgeable.
Service was great cleaning was great just wish the price was less
Did the job well and thoroughly. Zach was amazing!
Cleanliness and how fluffy the carpet is.
carpet was very wet & took several days to dry. technician came out & left drying fan for us to use for 2 days.
The fresh smelling scent