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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet felt clean
My carpet feels and smells great. The service person was on time, very courteous and explained the process completely.
Carpet looks good.
The product works! My carpets look awesome & they were very professional & curteous.
Carpets were very clean. The technician explained how the process worked and shared options.
I actually thought the carpets were cleaner than any other service I have used in the past
We love the fact there is no residue left on the carpet. Our carpet always looks great after Zerorez has been here.
Carpets get cleanned and dries quickly. Service was prompt and men were friendly and knowledgable.
Zachary was very professional, hardworking and did a great job!
I liked that the carpets were cleaned with less chemicals. I liked that Zerorez arrived on time.
Chuck was our tech and he was very nice and very professional! He explained everything greatly and our carpets look brand new!
I had three rooms cleaned. The service was fast and professional.
It did not dry as fast as I was informed it would. Finished about 3:45 and was still wet the next morning.
once it dried I could see there are areas it doesn't appear were cleaned.
how everything was explained prior to the cleaning.
I was very pleased with the carpet cleaning and the tile and grout looked like new.
Perfect..best ever
Our carpet is only 2 years old and looked awful! I came home from work and Eric had it looking 100% better!
The servicemen were very professional and efficient. They explained the process well and i liked the finished results!
Steve was great and efficient. He explained the whole process. The carpet dried way faster than the last company we had used!
Timely chuck was very knowledgeable and professional! Great job
The product dries quickly. Service is very professional and courteous.
Eco friendly, reps were very friendly and efficient
Quick, clean, affordable
I was really happy with my Zerorez experience overall. We moved into a new house that had a dog previously and it helped with the smell. The carpet just also looked better - huge plus. I thought scheduling was a little bit of a pain. Tried to call without any luck. When I requested the appointment online I asked for early afternoon - they called after 5p two days before and had me booked for late afternoon. They were accommodating and switched me to the morning once I got ahold of someone, but it was a little annoying that some communication had to be online and some had to be on the phone. Would have been nice to have everything online or everything by phone.
Steve was very friendly and explained to me what each step meant.
Employees were polite, timely and worked quickly but did a good job. Liked the fact that the carpets were not saturated and dried quickly.
Knowledgeable service man and the carpet dried quickly.
No soap used but carpets still get clean and freshened. Technicians are very helpful and friendly and go out of their way to make sure you are satisfied with their work.
The guy cleaned my carpets was very courteous and professional. My carpets look and smell great.
The carpets turned out better than we expected and without the residue we're used to with other companies.