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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
workmanship
I like the fact that our carpets were cleaned without the use of chemicals or detergents!
Braden was a first class sort of guy. he did a fine job.
Workers are very professional and no chemicals used
Friendly, efficient technician, carpet is now much cleaner
No use of chemicals. Carpet seem to be cleaner than with other cleaners.
A couple of travertine tiles were chipped
Great communication, efficient, friendly staff (both customer service and the technicians)
On time, friendly and high quality service!
I had a great experience with Zerorez of Indianapolis. Setting up appointment was easy. They were on time. All stains are gone and my carpets look like new.
The carpets look fantastic!
Carpet needs to be swept prior to using your system.
My father had a servicemaster business 40 years ago and this was a given,
otherwise there is no way the system can remove the greatest percentage of dirt.
I ran my Dyson 3 days later and was very surprised at the amount of dirt left behind!
Liked the attention to detail of the technician Patrick. Loved the soft feeling of the carpet after it was cleaned and dried. I've had the carpets cleaned before by another service but this time it felt really clean and I noticed a big difference.
Zerorez provided exceptional service!
Environmentally safe.
I like the fact no harsh chemicals are used and we really appreciated the technicians thorough and thoughtful service.
THey are effective without the use of harsh chemicals. Our dog has a keen nose and has not thought twice about the carpet since the cleaning. It is also wonderful that our high traffic areas and pet created spots are much cleaner.
Carpet looks amazing and service person was very nice!
Easy scheduling and cleaning was quick
Service tech was very courteous and efficient. He explained the process and how Zerorez is different from other companies. I was very pleased with the apperance of the carpet when it was finished. I liked the faster drying time.
Friendly tech. Disappointed how wet the carpet was
Needed to use fans after 6 hours of air drying to walk on bedroom carpet
Ability to walk on it immediately;
Your service technician, Eric, was very nice, polite and thorough. 2 friends had used your company and highly recommended, now we can too. Your customer service and quality of cleaning is exceptional. Please keep up the great work!
Cleans very nice, no soap, drys quick!
Our carpet stayed wet for almost 3 days... Areas that looked clean when the tech was here looked dirty again as soon as they dried. $360 spent and not one person who walked I to our home believed that we had even had them cleaned.
Great friendly service. Braden is an expert.
They cleaned the carpets in our entire house for a very reasonable price.
I felt like my carpets actually were cleaned...other times I've had carpets cleaned by other service providers I felt like they looked worse after they were done.
Prompt service, on time, friendly, professional.

No residue left in carpet, don't use tap water from house