Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18800 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2015 — Rated 10 out of 10 by Theresa Morphew Zerorez Indianapolis
What do you like about our products and services?

I was very pleased with the service I received and the great results of my carpet cleaning.
Everything smells and feels fresh and the drying time very short. Zach was a fine technician.
We are ready to close up the house for winter now.

Report a concern   November 17, 2015 — Rated 10 out of 10 by Kim Swaffield Zerorez Indianapolis
What do you like about our products and services?

Very professional

Report a concern   November 17, 2015 — Rated 10 out of 10 by B.D. Zerorez Indianapolis
What do you like about our products and services?

Timely, professional, turned out great.

Report a concern   November 17, 2015 — Rated 10 out of 10 by N.B. Zerorez Indianapolis
What do you like about our products and services?

Organized, timely, courteous, and effective

Report a concern   November 17, 2015 — Rated 2 out of 10 by G.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

While the guy who came to clean was extremely friendly and helpful, there were a few soiled areas (spots) that could have used more attention or effort in removing. My carpet doesn't look as clean as I had expected.

Report a concern   November 17, 2015 — Rated 10 out of 10 by Mark Long Zerorez Indianapolis
What do you like about our products and services?

Zerorez has performed on a highly professional basis.

Report a concern   November 16, 2015 — Rated 10 out of 10 by Joe Craig Zerorez Indianapolis
What do you like about our products and services?

carpets look great, technician very polite, pleasant

Report a concern   November 16, 2015 — Rated 9 out of 10 by D.H. Zerorez Indianapolis
What do you like about our products and services?

very courteous staff

Report a concern   November 16, 2015 — Rated 10 out of 10 by K.D. Zerorez Indianapolis
What do you like about our products and services?

My carpets and couches look BRAND NEW!!!!

Report a concern   November 15, 2015 — Rated 10 out of 10 by Kyle Wiley Zerorez Indianapolis
What do you like about our products and services?

Outstanding, very friendly customer service! My carpet and furniture dried very quickly!! I'm like not having dangerous chemicals used in my home!

Report a concern   November 15, 2015 — Rated 9 out of 10 by M.N. Zerorez Indianapolis
What do you like about our products and services?

No residue left behind to attract extra dirt. Carpets look clean and smell fresh longer

Report a concern   November 15, 2015 — Rated 9 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

No chemicals or detergent that feels sticky within a couple of weeks.

Report a concern   November 15, 2015 — Rated 9 out of 10 by M.T. Zerorez Indianapolis
What do you like about our products and services?

No toxic chemicals

Report a concern   November 14, 2015 — Rated 10 out of 10 by David Do Zerorez Indianapolis
What do you like about our products and services?

Everything.

Report a concern   November 14, 2015 — Rated 9 out of 10 by Line Childress Zerorez Indianapolis
What do you like about our products and services?

The product works well, carpets were very clean. There was some water residue on our wood floors- the zerorez employee was very polite, was very vigilante about his work, and much appreciated.

Report a concern   November 14, 2015 — Rated 10 out of 10 by M.H. Zerorez Indianapolis
What do you like about our products and services?

The chemical free carpet cleaner

Report a concern   November 14, 2015 — Rated 10 out of 10 by Joan Accardi Zerorez Indianapolis
What do you like about our products and services?

Carpets look great and dry quickly. Tech shows up on time.

Report a concern   November 13, 2015 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

No
Soapy residue

Report a concern   November 13, 2015 — Rated 10 out of 10 by Barbara Cox Zerorez Indianapolis
What do you like about our products and services?

After the initial cleaning, there continued to be a small stain. Zerorez sent the technician, Zach, back to my home to reclean the area. The stain is gone! I'm very satisfied with the results, overall. My carpet looks new and there's no residue. I will definitely call them for my future carpet, upholstery and tile cleaning needs and request Zach. He is friendly and professional.

Report a concern   November 13, 2015 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Both times that we've used zerorez we've been very impressed with the technician and the person I booked the appointment with. Courteous, knowledgable, etc. Also love that there is no soap residue.

Report a concern   November 13, 2015 — Rated 10 out of 10 by M.A.P. Zerorez Indianapolis
What do you like about our products and services?

Great service! Luke, the rep who cleaned the carpet, was professional and thorough and very nice.

Report a concern   November 13, 2015 — Rated 8 out of 10 by C.L. Zerorez Indianapolis
What could we do to improve?

One of my rugs did not come clean.

Report a concern   November 13, 2015 — Rated 7 out of 10 by J.V. Zerorez Indianapolis
What could we do to improve?

I've used you before and loved it. This time around my carpets look awful but I don't think it's because it wasn't cleaned properly. I bought a new home and there were a lot of stains and he just couldn't get them out. To be honest it doesn't look much different than before I got them cleaned. I was very disappointed but again, I believe he did what he could it just didn't work this time around. He did call me and tell me he was disappointed as to how it turned out. I don't know that there is anything you can improve on. Staff is great. I just was so excited as to how my sons carpets turned out when I hired you that I was looking for the same results.

Report a concern   November 12, 2015 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

The no chemical process. Also, I had they same person as I did last year..very knowledgeable about cleaning and offering your other services if I need them.

Report a concern   November 12, 2015 — Rated 9 out of 10 by Craig Chapman Zerorez Indianapolis
What do you like about our products and services?

Great service. I would highly recommend them!

Report a concern   November 12, 2015 — Rated 10 out of 10 by T.W. Zerorez Indianapolis
What do you like about our products and services?

High quality cleaning and Professional representative

Report a concern   November 12, 2015 — Rated 9 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

I love that it's free from shampoo and the technicians are just great.

Report a concern   November 12, 2015 — Rated 10 out of 10 by Randy Connot Zerorez Indianapolis
What do you like about our products and services?

You came the day we called. The young man was pleasant and efficient and respectful of us having a sick family member. The carpets
Were badly stained and they came out looking great and smelled refreshed.

Report a concern   November 12, 2015 — Rated 10 out of 10 by C.D.A. Zerorez Indianapolis
What do you like about our products and services?

Zerorez was able to get out lots of pet stains

Report a concern   November 11, 2015 — Rated 10 out of 10 by Dan Knoblauch Zerorez Indianapolis
What do you like about our products and services?

Patrick is terrific.


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