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based on 18800 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No harsh chemicals were used.
My carpets smelled fresh and felt clean immediately.
Extremely professional and courteous! The results were amazing; stains we were certain would not come out are completely gone! All carpeting throughout our house looks brand new! We would definitely recommend Zerorez to everyone!
After hearing all the hype, I expected more. I understand that not all stains will come out, but I'm pretty disappointed overall.
You guys are dynamite, our carpets of never look so good. Your guy Patrick was as professional as can be, and equally as kind. Great job, we won't think of anyone else, nor would we recommend anyone but you two friends and business associates. Thanks again.
No harsh chemicals
Patrick was great, the carpet technician was great.
Tech was very nice and professional. One area was not as good as the rest of the house. I think he may have missed it all together. Other than that everything was great.
Just didn't get spots out and said you couldn't clean the couch and love seats 😒
Everything was so much cleaner when you left compared to other companies we've used. Also, there isn't any residue stains months later from our previous cleanings!
So far so good but since the cleaning was done only two days ago, I'm still waiting to see if spots return.
No harsh chemicals
I like the fact that you do not use chemicals or soap on the carpet.
The technician, Patrick was great! Love that you don't use soap.
Polite and courteous serviceman. Carpet looked good
No chemical smell. Eric was very professional and helpful. He did a good job. he explained everything and encouraged us to ask questions regarding the service.
The rep was ok, not great. Spent a lot of time on phone & texting. We were told job would take 4 hrs, he was gone in less than three. Miscalculation or did he take shortcuts?
Our high traffic areas don't really look any cleaner.
Soft carpet. Clean carpet. Smells good. Luke was very friendly and informative. I would have him clean my carpets again.
Carpent feels/smells truely clean with no residue. Service provider was very polite, professional.
Love the freshness after the cleaning...
Very professional service the day of the cleaning. Carpets look great.
On time! Great work! Carpets look great! Didn't pressure me to buy more than I needed!!!
Friendly techs, no chemicals, quick drying, good prices
They did a great job and carpets look great!
I liked that the carpets were soft when they dried! Not stiff like we have experienced with other carpet cleaners.
My couch looked brand new after you cleaned it.
I just think the claims (on the radio and the website) set a high expectation and didn't quite live up to the service. Technician was great! Super nice and seemed thorough and helpful. I was hoping for something a little more pleasant than the typical wet carpet smell I get when I do the carpets myself with only hot water.. Unfortunately it smelled exactly the same. Almost like a wet dog smell. Didn't leave anything smelling "clean"
Your associate was extremely friendly, ready to answer all of my questions and address any concerns before beginning the cleaning process. He was respectful of my home, and took care around the furniture that could not be moved. He really seemed to care about doing a good job. My only complaint is there were a few obvious stains that were overlooked; however, I was able to easily remove them afterward. Aside from that we were very pleased with the results. I will definitely use Zerorez again.
the tech was very confident that the stain in the florida room would come out and stay out and it didn't. The stain is coming back, very disappointed about the stain

The professional & knowledgable staff & amazingly clean carpets