Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 2, 2015 — Rated 9 out of 10 by Claud Desmeules Zerorez Indianapolis
What do you like about our products and services?

I appreciated the fact that pricing was presented up front via telephone. I really liked the fact that the process is very eco-friendly and dried quickly. I chose to have a protectant added after cleaning but did not feel pressured to do so. The technician was very professional and respectful and gave me a very detailed report as to the condition of my carpet currently and what I can do to prolong the life of my carpet.

Report a concern   November 2, 2015 — Rated 10 out of 10 by Adam Oliphant Zerorez Indianapolis
What do you like about our products and services?

The Zerorez operator was professional, informative and was able to clean the carpets, surpassing my expectations, achieving great results. Everyone commented on how well my carpets looked, and more than a few asked if I got new carpets. Zerorez did a fabulous job. I strongly recommend them.

Report a concern   November 2, 2015 — Rated 9 out of 10 by M.A. Zerorez Indianapolis
What do you like about our products and services?

Very nice service tech. Very clean carpets!

Report a concern   November 2, 2015 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

It cleans as advertised, and the service rep was friendly and knowledgeable about the process.

Report a concern   November 2, 2015 — Rated 7 out of 10 by T.M. Zerorez Indianapolis
What could we do to improve?

An untreated ink spot seemed to grow as the carpet dried.

Report a concern   November 1, 2015 — Rated 8 out of 10 by S.W. Zerorez Indianapolis
What could we do to improve?

Can't think of anything needing improvement. Thank you!

Report a concern   November 1, 2015 — Rated 10 out of 10 by G.F. Zerorez Indianapolis
What do you like about our products and services?

Eco-friendly, no harmful chemicals

Report a concern   November 1, 2015 — Rated 10 out of 10 by C.F. Zerorez Indianapolis
What do you like about our products and services?

The technician was very knowledgeable and explained everything he was doing. Extremely nice guy and well mannered. I would definitely use this company again the future. I would highly recommend your company to someone else.

Report a concern   October 31, 2015 — Rated 10 out of 10 by T.K. Zerorez Indianapolis
What do you like about our products and services?

Friendly & quality service.

Report a concern   October 31, 2015 — Rated 5 out of 10 by R.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

More commitment to cleaning and being more straightforward with quotes.

Report a concern   October 31, 2015 — Rated 9 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Associate was really nice and did a good job.

Report a concern   October 31, 2015 — Rated 10 out of 10 by E.M. Zerorez Indianapolis
What do you like about our products and services?

no chemicals

Report a concern   October 31, 2015 — Rated 10 out of 10 by D.K. Zerorez Indianapolis
What do you like about our products and services?

The technician was efficient and very respectful. Happy with the outcome-clean carpets. Will watch in coming weeks to determine if the process is effective.

Report a concern   October 30, 2015 — Rated 10 out of 10 by A.H. Zerorez Indianapolis
What do you like about our products and services?

Although only three years old, the carpet looks and feels like new again. Don't know how long that will last, but so far, so good. Stains are gone. Drying time was minimal.

Report a concern   October 30, 2015 — Rated 9 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

no chemicals left behind, good service, good price

Report a concern   October 30, 2015 — Rated 5 out of 10 by D.N. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We do have old carpet. So that could be an issue, but we felt like that some spots didn't come as clean as if we were to do it ourselves. I am sure that if we had newer carpet, the results would have been better.

Report a concern   October 30, 2015 — Rated 10 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

helpful, curteous and thorough

Report a concern   October 30, 2015 — Rated 9 out of 10 by D.D. Zerorez Indianapolis
What do you like about our products and services?

In my limited experience with Zerorez (2 appointments/cleanings), I have been very pleased with the customer service recieved- both over the phone when scheduling and with the tech when cleaning. I also think they have great pricing offers and leave my carpets looking great.

Report a concern   October 30, 2015 — Rated 10 out of 10 by L.P. Zerorez Indianapolis
What do you like about our products and services?

You did a great job. you came at a last minute request.

Report a concern   October 29, 2015 — Rated 10 out of 10 by Laura Erickson Zerorez Indianapolis
What do you like about our products and services?

My carpet was left soft and full with no strong smell or fragrances

Report a concern   October 29, 2015 — Rated 10 out of 10 by Edward Neil Zerorez Indianapolis
What do you like about our products and services?

Your customer service, cleaning representative Paul and the great job of cleaning a carpet that another service could not do. Completely satisfied with your method of extraction-carpet looks brand new now-excellent job!!! Will recommend to friends and associates.

Report a concern   October 29, 2015 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Quick, friendly, professional and carpet looks great

Report a concern   October 29, 2015 — Rated 10 out of 10 by Jean Miller Zerorez Indianapolis
What do you like about our products and services?

No chemicals and the softness of the carpet.

Report a concern   October 29, 2015 — Rated 7 out of 10 by E.H. Zerorez Indianapolis
What could we do to improve?

The cleaning was very good. I was a little surprised at the price

Report a concern   October 29, 2015 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Luke to time to explain everything well and he did a thorough job. He made my old carpets look remarkably well.

Report a concern   October 29, 2015 — Rated 10 out of 10 by Karen Bolyard Zerorez Indianapolis
What do you like about our products and services?

Where do I start!! First the technician that arrived at our home to complete the cleaning was polite, friendly,professional, knowledgeable,and very service oriented. He explained every thing he was going to do and went about his job. The time to complete was timely and the areas where he cleaned were amazing. No more stiff sticky aftermath and it was clean beyond any other service company.

I have already recommended your company to several friends. We will call upon you again for your service. Thank you so much!!

Report a concern   October 28, 2015 — Rated 10 out of 10 by Reva Michealree Zerorez Indianapolis
What do you like about our products and services?

good job- friendly very informed worker... quick but very good job...

Report a concern   October 28, 2015 — Rated 9 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule and complete cleaning visit

Report a concern   October 28, 2015 — Rated 10 out of 10 by N.M. Zerorez Indianapolis
What do you like about our products and services?

Luke was personable, professional and thorough. He explained all recommendations and asked for questions and feedback. He arrived promptly and finished efficiently. He did a great job!

Report a concern   October 28, 2015 — Rated 9 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

seems to have gotten stains out,smells great


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