- Phone: 317-388-5141
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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemical smell. Eric was very professional and helpful. He did a good job. he explained everything and encouraged us to ask questions regarding the service.
The rep was ok, not great. Spent a lot of time on phone & texting. We were told job would take 4 hrs, he was gone in less than three. Miscalculation or did he take shortcuts?
Our high traffic areas don't really look any cleaner.
Soft carpet. Clean carpet. Smells good. Luke was very friendly and informative. I would have him clean my carpets again.
Carpent feels/smells truely clean with no residue. Service provider was very polite, professional.
Love the freshness after the cleaning...
Very professional service the day of the cleaning. Carpets look great.
On time! Great work! Carpets look great! Didn't pressure me to buy more than I needed!!!
Friendly techs, no chemicals, quick drying, good prices
They did a great job and carpets look great!
I liked that the carpets were soft when they dried! Not stiff like we have experienced with other carpet cleaners.
My couch looked brand new after you cleaned it.
I just think the claims (on the radio and the website) set a high expectation and didn't quite live up to the service. Technician was great! Super nice and seemed thorough and helpful. I was hoping for something a little more pleasant than the typical wet carpet smell I get when I do the carpets myself with only hot water.. Unfortunately it smelled exactly the same. Almost like a wet dog smell. Didn't leave anything smelling "clean"
Your associate was extremely friendly, ready to answer all of my questions and address any concerns before beginning the cleaning process. He was respectful of my home, and took care around the furniture that could not be moved. He really seemed to care about doing a good job. My only complaint is there were a few obvious stains that were overlooked; however, I was able to easily remove them afterward. Aside from that we were very pleased with the results. I will definitely use Zerorez again.
the tech was very confident that the stain in the florida room would come out and stay out and it didn't. The stain is coming back, very disappointed about the stain
I was very pleased with the service I received and the great results of my carpet cleaning.
Everything smells and feels fresh and the drying time very short. Zach was a fine technician.
We are ready to close up the house for winter now.
Very professional
Timely, professional, turned out great.
Organized, timely, courteous, and effective
While the guy who came to clean was extremely friendly and helpful, there were a few soiled areas (spots) that could have used more attention or effort in removing. My carpet doesn't look as clean as I had expected.
Zerorez has performed on a highly professional basis.
carpets look great, technician very polite, pleasant
very courteous staff
My carpets and couches look BRAND NEW!!!!
Outstanding, very friendly customer service! My carpet and furniture dried very quickly!! I'm like not having dangerous chemicals used in my home!
No residue left behind to attract extra dirt. Carpets look clean and smell fresh longer
No chemicals or detergent that feels sticky within a couple of weeks.
No toxic chemicals
Everything.
Polite and courteous serviceman. Carpet looked good