- Phone: 317-388-5141
- Visit Website
based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The chemical free carpet cleaner
Carpets look great and dry quickly. Tech shows up on time.
No
Soapy residue
After the initial cleaning, there continued to be a small stain. Zerorez sent the technician, Zach, back to my home to reclean the area. The stain is gone! I'm very satisfied with the results, overall. My carpet looks new and there's no residue. I will definitely call them for my future carpet, upholstery and tile cleaning needs and request Zach. He is friendly and professional.
Both times that we've used zerorez we've been very impressed with the technician and the person I booked the appointment with. Courteous, knowledgable, etc. Also love that there is no soap residue.
Great service! Luke, the rep who cleaned the carpet, was professional and thorough and very nice.
One of my rugs did not come clean.
I've used you before and loved it. This time around my carpets look awful but I don't think it's because it wasn't cleaned properly. I bought a new home and there were a lot of stains and he just couldn't get them out. To be honest it doesn't look much different than before I got them cleaned. I was very disappointed but again, I believe he did what he could it just didn't work this time around. He did call me and tell me he was disappointed as to how it turned out. I don't know that there is anything you can improve on. Staff is great. I just was so excited as to how my sons carpets turned out when I hired you that I was looking for the same results.
The no chemical process. Also, I had they same person as I did last year..very knowledgeable about cleaning and offering your other services if I need them.
Great service. I would highly recommend them!
High quality cleaning and Professional representative
I love that it's free from shampoo and the technicians are just great.
You came the day we called. The young man was pleasant and efficient and respectful of us having a sick family member. The carpets
Were badly stained and they came out looking great and smelled refreshed.
Zerorez was able to get out lots of pet stains
Patrick is terrific.
Luke was awesome! Explained everything and worked with perseverance to remove toilet bowl cleaner out of our carpet. Less then 24 hours later I was spreading his name and company's name around the neighborhood. Great job and great rep for the company!
My carpet, rugs, and tile look NEW!!!
I chose Zerorez because you don't use harmful chemicals. And your customer service was great from beginning to end. Great experience.
Friendly, efficient service provider. Complete and thorough explanation of each step of the process. Patrick was great. The results are fantastic.
Your cleaners were very detailed on explaining what they are doing to the carpet and what products you guys used. I liked that they explains what they are doing while cleaning.
Its quick and pretty easy to schedule service. No filmy residue left on my carpets after they are done and none left on my microfiber couch either!
First, the service people and customer service are wonderful. I always request Patrick to do my service. He is both knowledgable and approachable.
Second are the products. That spot stain remover is awesome. I love that stuff. It works on almost anything. I don't know what's in it but its amazing.
I had a VERY BUSY day at work and was told you would be at my home between 12-3. The man who cleaned the carpets wanted to come earlier; He kept calling me and was very pushy about coming home sooner. I did not get everything done I needed to and had to go back to work on Sunday
Able to get us scheduled right away, tech was efficient and done cleaning very quickly, carpets looked 1,000 times better after zerorez. Carpets were dry in no time.
I like that you do not use chemicals to clean carpets and I was able to schedule service very quickly.
My wife was very happy with the work. You were on time and listened to her requests. There were no hidden charges, price quoted was price paid. Thanks!
you don't use chemicals to clean the carpets
Did a good job, was fast and efficient. No bad chemical smell after cleaning.
I like that there are no detergents used. with the exception of one small trouble area, my carpet felt wonderful...no crunchy residue.
The product works well, carpets were very clean. There was some water residue on our wood floors- the zerorez employee was very polite, was very vigilante about his work, and much appreciated.