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based on 18445 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You don't use soap
Carpet feels clean,no sticky residue, and it is clean; smells clean
Friendly and knowledgable staff. Great job on carpets. They look awesome.
The Regular cleaning was done very well our decision to have zerorez was to take care of one particular room where a cat had urinated on the carpet it helped but didn't cure the problem and we were told there was NO Guarantee that this process would work but it is why we used your company. For the price we paid I was hopeful of better results. Patrick and his helper were very professional and did a nice job I do appreciate them protecting the walls and being careful with there tools.
Thank You Name removed Robinson
The results - our carpet looked fantastic
The gentleman was efficient, friendly and knew the product.
Very hard workers and very nice.
Pet vomit stains in carpet did not get taken care of. When I called to see about getting it taken care of, I was eventually told there is no guarantee, no matter which procedure is used. That was a HUGE disappointment, because that was my main reason for having your company come to my home.
Also on my bathroom floor tile there were puddles of water remaining, which seeped underneath the floor tile, and behind baseboard, because the grout is still damp in places one week later.
But I will note that overall, the technician was a gentleman and a professional.
Friendly, knowledgeable technicians that are punctual & care about doing a good job!
Chemical free
I like that it is effective, but I can also set my kid down and know he's not getting any chemicals on him
Polite and timely service. Attention to detail and thorough explanation of the job to be completed. Everything looks fantastic.
The technician was very knowledgeable and the results were outstanding. My carpet looks great. I had my bathroom tile floor and shower cleaned this time also with great results. Will use Zerorez again.
I have only used zerorez on my carpet (3x). They called me and stated they were offering this great deal so I scheduled my carpet cleaning. A day later the radio was advertising an extra room for less money than I paid. I feel like if you have a repeat customer, you should give them a better deal (not act like they are getting the deal of a lifetime and then offer a great deal the day after). It was just annoying to hear that I paid over 200.00 for two small rooms and a very small hallway and they were offering 3 rooms and a hallway for 129.00. My house smells and looks better (no complaint there). If you are going to call and offer a great deal, make sure it is actually a great deal. Thank you
Pleasant smell, the carpets appear clean, a few tough spots were successfully treated
I appreciate the call in advance letting me know your cleaning technicians, Erik and Kim, were on their way. They arrived as scheduled, explained the process and were very neat and efficient. For the most part the carpet looks good.
Patrick was fantastic! The carpet looks terrific. Dried quickly and little disruption to our day!
We had a spot that wasn't treated well
Very professional, efficient and knowledgeable technician that did a great cleaning job!! My wife was surprised I had the carpets cleaned. Her first reaction when she arrived home from work...Ahhhhhh...what a wonderful smell! I will definitely recommend Zerorez to family, friends and clients. Craig Sharpe - Berkshire Hathaway Home Services Indiana Realty
We had several stain areas on our carpets and all but one of them are gone! I was very impressed by this.
No chemicals
Very professional and excellent results on the carpet
My carpet dried much faster than any other company I have used in the past.
On time. Friendly. Efficient. Clean feel and look to carpet.
The service was great. The guys were very professional and super nice. They took their time and I'm very pleased with the way the
Carpets look and feel!
AWESOME!!!!! Carpet looks and smells brand new - saved us from replacing it! Our technician, Zack, was the BEST!
I WOULD LIKE TO PURCHASE YOUR LIQUID CARPET CLEANER BUT THE PRICE IS TOO EXPENSIVE FOR A SMALL AMOUNT.
Carpet looked great & execution was quick. The technician was very informative and professional.
Ease of scheduling. Professionalism of every associate I encountered. Associates taking the time to explain the cleaning process in general, and specifically when it came to removing pet stains. Ease of payment. Finally, being informed of additional services. Cleaning was very thorough and spot removal was truly amazing. Everything smells clean and fresh, but not like perfume. Will be scheduling upholstery cleaning soon, as well as cleaning of carpets in our office. Patrick was our lead technician: he did an excellent job. Very pleased: so glad we tried Zerorez!
We are very pleased