- Phone: 317-388-5141
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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very friendly and pleasant team to work with.
Best customer service and company!! Fantabulous! No other company compares!
If bottle of product you sell after the service is environmentally safe as you proclaim it is i.e. you can wash your laundry with it, why is there a disposal charge for the water collected? If I use it in my own home it is going down city sewers. What is the difference when your service vehicle returns to the Zerorez garage.?
Just when I thought I couldn't enjoy your service more - Patrick proved me wrong. He provided perhaps the best customer service to date. Thank you so much!
Personnel nice and competent. Able to remove stains that other systems could not. Will definitely use service again.
I thought that the smell was nice, our carpets look great, Erik was friendly and helpful, told me of other services available, but was not pushy. I ended up buying a package for cleaning for the year because it was such a positive experience.
Very professional, great customer service, pleased with he results!
my handrail was scratched badly in two spots.
Technician was very pleasant and professional
Very friendly, willing to go above and beyond, fast, and on time. Very good service and we will be using you again.
Great customer service. Patrick did a great job on Monday explaining the services and very professional.
liked that it was chemical free and staff was very polite and friendly
Not run out of empowered water perhaps....
Great job making the carpets look like new again. Friendly and punctual technician.
The excellent costumer service and the "clean" feeling left on the carpet.
My carpet felt like brand new carpet again and it's been a couple days and the dog urine odor has not come back compared to Stanley steamers.
The professionalism and quality.
I feel my carpet looks worse than before it was cleaned by Zerorez. Not happy. Feels like there is something on the carpet, stiff.
How clean the carpet gets and the professioanlism of the service tech.
The service is great and they have always gotten my carpet clean (removed the stains).
I like that I can get in and have it done fairly soon and that there are no added chemicals and junk into the cleanser that is used! Zero razz is fast and efficient! Can't complain here :)
The service man who was here to clean the carpet was very professional and explained everything to me and then wrote some tips for us and went over the yearly service and the price. Very nice and very professional. You will have us as customers forever.
My carpets looked great afterwards and the technician was extremely courteous and professional.
I was very pleased with the young man who cleaned my furniture. He did a wonderful job and the furniture looks almost brand new despite it is over 10 years old. He was very polite and gave me a bottle of spot cleaner for my furniture before he left. Will definitely call Zerorez again!
Patrick was there on time and very informative. The carpets look great
The service we received was great. The texhnician was cery friendly and knowledgeable. Our carpets also looked like new after he was done. We could not believe how bright and clean the carpet looked. I only wished the citrus smell last longer than a day because it smelled amazing!
Service people so nice!! Like the idea of the monthly plan for savings!!
Pricing. Everything else was great.
Service was fantastic. Zach, my technician, was friendly, knowledgeable, and professional. And my carpets are beautiful!. No more pet odor, even though some stains were old. We will definitely be using this service again, if need be. We hope to avoid any more doggie accidents, though!
All around good people who are easy to do business with. They did us a huge favor coming out the day before a holiday and taking care of our cleaning needs. Will definitely do more business with them in the future. Zach the tech who performed the cleaning was very knowledgeable and helpful with any questions we had.