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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Serviceman was professional, friendly and knowledgeable. I liked that the product was effective and environmentally friendly.
I paid for pet protectant and, one day later, our cat was not deterred.
I enjoyed the smell of the pretreatment. Along with knowing there wouldn't be any residue left over afterwards.
Our service provider, Zach, was prompt, professional and very respectful. He made the overall experience very positive and we'll likely use Zerorez again.
The carpets look like new even after twenty two years. Tech was careful and explained everything he did. Definitely will use this service again. Five star rating no doubt..
Best carpet cleaning we've ever had - it looks like new!
Carpets look great-dried fast-hassle free-Patrick did a great job-only thing that I was disappointed about was that I didn't get a call telling me when he would be here-I had to call the office on the day of my appointment to find out-Patrick called me & told me his time of arrival but never heard from office what my time frame was
Fast friendly cost effective
They were friendly and did a great job.
Did a great job cleaning carpets and getting out permanent marker at a great price
The technician was friendly, professional and concentrated on making sure my main areas of concern were looking great when he left. I already recommended your services to 2 people.
Few spots could have been worked a little more, and cleaned more thoroughly
The service and product is great!
The clean smell. The ability to get stains out. Nice person.
No chemicals. Every spot came out clean and the whole house smelled fresh.
Explain service / shoe more options you have. Great job on cleaning carpets though!
We had some stains in our basement that were worse after the first cleaning. You very readily came out to treat the areas again and there was some improvement but still more noticeable than before the carpet was cleaned. I used a spot/stain cleaner that I had and worked on the stains myself. The stains are hardly noticeable now. We had other carpets cleaned in the rest of the house and we're pleased with most of the areas. Everyone we dealt with were polite and helpful but we were disappointed in the product.
Carpets look great. Prices are very reasonable. They explain how there cleaning system worked. All in all very happy with with the company and the employees.
Fresh smelling, dries fast, carpet is soft, safe for pets
They took the time to work on each & every stain throughout my entire house and were successful in getting rid of them all.
The technician was thorough and it was a great job. Fresh citrus smell
Zack got out tough stains that no one else could do.
Fabric protection was more expensive than expected.
The carpets look brand new after the cleaning. Very impressed. Technician was friendly and polite.
I requested a 3-5 time. I got a call at 2:15 saying they were 10min away. So I had to rush home from work
Great service, great clean!
The technician was friendly and informative. The product dried quickly and left no after odor.The carpet was fluffy and not ever sticky or full of residue. The spots did not return when the carpet dried. Spots were gone that I was sure could not be cleaned. The price was very reasonable.
I like the no residue process and the protection option.
Very friendly staff. Professional attitude and wonderful service
Everything