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based on 18800 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employee was very polite and professional. He explained the process and worked very hard. He was also mind full of our personal property. Our office carpet is old and worn but it cleaned up . The great room and hall carpet is less than a year old and had never been cleaned. We chose ZEROREZ because we didn't want to use harsh chemicals on it.
Everything went well from start to finish. The technician, Chris, called ahead and came on time. He asked about any problem area or stains and made sure to take care of them. He worked efficiently and got the carpets looking like new again! We will definitely use Zerorez next time we need our carpets cleaned!
The technician was on time and worked efficiently. He was very professional.
people and service are fantastic
no chemicals
Terrific as always!!!
MY CARPETS STAY CLEANER LONGER. ALSO, ERIC, MY TECHNICIAN IS A REAL ASSET TO YOUR COMPANY - FRIENDLY, EFFICIENT AND CAPABLE. THE ONE PROBLEM I HAVE IS YOUR POLICY TO NOT GIVE YOUR CLIENTS THEIR TIME SCHEDULE UNTIL TWO DAYS BEFORE ARRIVAL. IN THIS BUSY WORLD, IT PREVENTS ME FROM SCHEDULING ANYTHING ELSE FOR THAT DAY UNTIL I HEAR FROM YOUR COMPANY. THAT PRESENTS A PROBLEM AND I CAN SEE NO REASON FOR IT SINCE DR. VISITS, NAIL AND HAIR APPTS, ETC. SCHEDULE WITH NO PROBLEM. THIS NEEDS TO BE FIXED.
that they are green ( enviromentally safe )
Chemical free.
Carpets look great and the person who did it was nice and did a great job.
Floors not soppy wet when done. Brought up the nap on carpet..
clean technician and very professional.. Seemed to do a great job.
Help manage expectations of customers so they can prepare better. You base your service price off the room size, but 30% to 50% of a room does not get cleaned at all because no furnature gets moved. We could have been prepared to do that so the whole carpet could have been cleaned.
The spots have already started to return and it has only been 3 days.
Very professional. Products had an appealing aroma. Work was completed in a timely manner. I will use the service again.
Chris had good information..we will see how the carpet holds uo
Our carpet looks, feels and smells wonderful! Thank you so much for the great service!
polite operator
clean carpets
The technician was very professional and friendly
The technician was very polite and informative. He took time to answer all my questions.
Great service techs and carpet looks like new!
They are always on time. The work is done quickly. My carpets look great!
CARPET LOOKS GREAT!
Very satisfied with the carpet and tile cleaning. The techniction was the best...she explained the process and was informative. I definitely will be telling family and friends about your great service. Kudos to my techniction!!!!
The rep was fantastic -- very polite and professional. The clean was amazing. You guys managed to get rid of 8 years of grime and odor.
Chris was very personable, professional and really knew what he was doing. He did a great job and we would like to have him back again.
Environmentally friendly and kind to those of us with allergies.
Proffesionaly done in a timely manor,thanks Eric
They were professional and clear on what they were going to do. The results were excellent
Thorough, fast, smells fresh, professional staff.