- Phone: 317-388-5141
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based on 18800 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris did an exceptional job. I was impressed with his professionalism and the quality of his work.
That you didn't use chemicals and everything smelled great and the carpets felt great.
Heavy traffic area in bedroom is more noticeable now than it was before cleaning
Professional personnel. Great cleaning. Great scent. Quick drying.
Friendly staff and quality work.
Great service and great technicians. Patrick, Matt and Jon took their time and were really thorough. Really like seeing the dirty water go through the clear filter, nice to know it's being taken out and not left behind. No residue!!! Really thought the protection demonstration was really nice to see what I'm paying for and what it does for my carpets. Will use again and have recommended you to friends and family already.
My carpet that hasnt been cleaned for years looks new and very clean, feels good on feet , no smell of chemicals
Quick, courteous service done right.
Offer Frebreeze for carpet
Environmentally friendly
Mike did a great job! He was very professional, courteous, and thorough. I will use this company again.
Carpet looks great and the technician was professional.
Animal safe products & friendly service.
they are pet friendly and very fresh smelling
Staff was courteous and knowledgeable.
The guy that came was very nice and I love the no chemical approach.
I like that the process doesn't rely on chemicals to do the job. It cleans well. (There were a couple of spots that didn't come clean and I used Resolve to finish it out - but over all very satisfied.) It dries quickly.
professional service, timely, and informative
person that came out was very professional and also friendly. Carpet looks like new and feels that way too
The carpet really looks clean and the technician was very knowledgable and friendly
The rugs I had cleaned were pretty old and very dirty. After zerorez the difference was amazing. They came our very nice.
Your person answering the phone needs some better training. She didn't listen or is dyslexic. She didn't get the address, number of rooms or email correct. Really needs to work on customer service skills.
No chemicals! Quick and friendly!
Tech was professional, friendly and accomodating.
The service men were very nice and professional. They explained the Zerorez treatment and I showed them the area that I would like cleaned. They did have to go over a couple of areas that were really dirty and did so. I liked the treatment seeing that my rug was really dirty and had a lot of ground in dirt that was removed. Again the service men were very cordial and explained the treatment and showed me the dirty residue that came out of my carpet. Thank you so much.
I appreciate that it is pet and kid friendly without the harsh chemicals.
The spot in my bedroom is lighter but it is still prominent and I do not think the hallway is all that better. I was told pet protection was $30.00 I was charged $44.00
I really like the care that Erik took for our project, He makes sure the job is right and we are satisfied. He didn't try to pass off anything. I have had our carpet cleaned by many companies. this is the only one that has came back 3 times now.
It was incredibly hot and humid at the time our carpets were cleaned. As such, they stayed damp for days. You could advise prospective clients to have a dehumidifier on hand ahead of time, particularly during humid weather.
Also, the highest traffic areas did not clean up as well as I had hoped.
The people of Zerorez are WONDERFUL! I am just not pleased with the results.
Again, the people from the Patrick who came to my house to the manager who called to set up a second visit and then the two men who came with Patrick on that second visit were all very professional and very patient.
I am just sorry that I am disappointed with the results. But thank you for trying!!

Eric was very professional and efficient with his time.