Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18800 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2016 — Rated 8 out of 10 by L.R. Zerorez Indianapolis
What could we do to improve?

Allow customers to pick time

Report a concern   July 26, 2016 — Rated 10 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

I felt like the customer service I received was on point! Both technicians were very professional. They came in, were courteous, offered suggestions on how to keep my furniture lasting longer. I believe the Technicians name was Eric and but I'm drawing a blank on the other Technician. They were both great and work efficiently. A neighbor had dropped 3 bags off and the Tech offered to actually bring them in to help out. It was the nicest. They did a great job on the couches that needed to be cleaned. They were a 10 in customer service. Thanks again.

Report a concern   July 26, 2016 — Rated 9 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

The service was great! The technician was very polite and did not waste time getting the job done. The customer care rep I spoke to on the phone was very nice and helpful.

The carpet in the home are old and very worn. They looked tremendously better after the cleaning. Stains I was worried about seem to come out very well.

Report a concern   July 25, 2016 — Rated 10 out of 10 by K.E. Zerorez Indianapolis
What do you like about our products and services?

prompt and friendly service. Powerful extraction equipment and quick drying process.

Report a concern   July 25, 2016 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Great value and convenient scheduling!

Report a concern   July 24, 2016 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Very thorough job, timely, friendly

Report a concern   July 24, 2016 — Rated 10 out of 10 by R.P. Zerorez Indianapolis
What do you like about our products and services?

I liked how the rooms smelled fresher.

The carpets look clean. Some really bad stains came out, some didn't.

Tech was friendly and I feel did a good job.

Report a concern   July 24, 2016 — Rated 10 out of 10 by C.O.B. Zerorez Indianapolis
What do you like about our products and services?

Fast clean thorough good pricing!

Report a concern   July 24, 2016 — Rated 10 out of 10 by Ann J Beriault Zerorez Indianapolis
What do you like about our products and services?

Joe does a very professional and thorough job every time. He takes tremendous pride in his work. And the carpet looks great and was dry within hours.

Report a concern   July 24, 2016 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

Online scheduling is the best!

Report a concern   July 23, 2016 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

I loved Levolia! She did a great job, was very professional and personable. I enjoyed meeting her immensely. I like that you don't use chemicals or soaps and the carpet looked great when she was done.

Report a concern   July 23, 2016 — Rated 9 out of 10 by S.A. Zerorez Indianapolis
What do you like about our products and services?

Carpets are very clean and dried fast!

Report a concern   July 23, 2016 — Rated 9 out of 10 by J.U. Zerorez Indianapolis
What do you like about our products and services?

Dries relatively quickly. Friendly staff.

Report a concern   July 23, 2016 — Rated 10 out of 10 by L.N. Zerorez Indianapolis
What do you like about our products and services?

Does an excellent cleaning job and removes most stains

Report a concern   July 23, 2016 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Great work!

Report a concern   July 23, 2016 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Aaron did a great job!!!

Report a concern   July 23, 2016 — Rated 9 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Seems like you work hard to get job done correctly

Report a concern   July 22, 2016 — Rated 10 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

Cleaned very well and friendly associates!

Report a concern   July 22, 2016 — Rated 10 out of 10 by R.M.C. Zerorez Indianapolis
What do you like about our products and services?

The products are great,nice smell after the carpets cleaned. The gentleman was very courteous, and asked if I had any questions, and had me expect the carpets before he packed up everything.

Report a concern   July 22, 2016 — Rated 10 out of 10 by A.N. Zerorez Indianapolis
What do you like about our products and services?

Excellent service! A+ rating. Erik was very courteous and knowledgeable. I wasn't sure how your process worked exactly but Erik took me step by step and explained everything. The water presentation was very neat. The carpets were dry very quick unlike other companies. I didn't think my carpets were that bad but he showed me what was being pulled out through the see through tube and it was horrible! I'll definitely schedule this more often. I'm recommending to everybody I know.

Report a concern   July 22, 2016 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

The technician was very friendly and helpful. She took the time to listen to my concerns and explain what she could do. She also took time to really do the job properly.

Report a concern   July 22, 2016 — Rated 10 out of 10 by Shelbi Fortner Zerorez Indianapolis
What do you like about our products and services?

Very professional service and the pet odor is gone!!!

Report a concern   July 22, 2016 — Rated 7 out of 10 by T.M. Zerorez Indianapolis
What could we do to improve?

Needing to change my scheduled appointment until after 2:00 on this past Thursday and was assured by the person that called me that they would check schedule and call me back with options. Never happened, and your very nice technician showed up at 8:45am. It worked out but we weren't prepared for his arrival.

Report a concern   July 22, 2016 — Rated 10 out of 10 by Ed Sholar Zerorez Indianapolis
What do you like about our products and services?

Pleasant experience. Great results.

Report a concern   July 22, 2016 — Rated 10 out of 10 by P.G. Zerorez Indianapolis
What do you like about our products and services?

Erik, our technician, was very knowledgable and professional. This is by far the best service I've received ever! He took pride in protecting our home with corner protectors and wearing footies. The fact that you guys clean green is why I called but sending somebody like Erik truly makes me want to call back each month! He took the extra time to write down a whole list of tips and pointers so we would know how to better maintain our things. It was like talking to a carpet encyclopedia! Sending somebody who knows what they are doing and is clearly gifted at what he does put my mind at ease. He is a true asset to your company and I will be asking for him in a few months. (He even brought my trash cans up the driveway so I didn't have to. He didn't even tell me, I just noticed.) Thanks!!

Report a concern   July 22, 2016 — Rated 9 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

They work. Service man was very professional and friendly.

Report a concern   July 22, 2016 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

My carpet is so clean and looks new again! I am telling all of my friends about your company!

Report a concern   July 21, 2016 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Non toxic cleaning was my top priority and it happens to come with amazing customer service and reasonable prices. Thank you:)

Report a concern   July 21, 2016 — Rated 10 out of 10 by Cathy Vanderpool Zerorez Indianapolis
What do you like about our products and services?

Carpets look and smell very clean very professional

Report a concern   July 21, 2016 — Rated 10 out of 10 by N.T. Zerorez Indianapolis
What do you like about our products and services?

He took the time to write down tips about my carpet & was super friendly & knowledgeble.


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