Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2016 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

Excellent service and results!!

Report a concern   March 4, 2016 — Rated 10 out of 10 by K.G. Zerorez Indianapolis
What do you like about our products and services?

Safe for pets

Report a concern   March 4, 2016 — Rated 10 out of 10 by M.T. Zerorez Indianapolis
What do you like about our products and services?

Friendly technician. Carpets look great!

Report a concern   March 4, 2016 — Rated 10 out of 10 by C.F. Zerorez Indianapolis
What do you like about our products and services?

Very knowledgeable of the product and services that you offer.

Report a concern   March 3, 2016 — Rated 10 out of 10 by Kathryn O'neil Zerorez Indianapolis
What do you like about our products and services?

Environmental friendliness; thorough job on both my carpets and upholstery; great care in my home, including bringing in fans to dry everything they worked on; very knowledgeable techs

Report a concern   March 3, 2016 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

good service and feedback from technician.

Report a concern   March 3, 2016 — Rated 3 out of 10 by A.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

An area rug that was clean was soaking wet along with the rug pad underneath. It took three days to dry and smelled like a wet dog. Also, I was really surprised at the remaining visible traction paths that were still visible after the cleaning.

Report a concern   March 2, 2016 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

I was very pleased with the services provided. Did an outstanding job cleaning my carpet!!! Once the appointment was made, your technician was prompt, professional and very courteous. He was ready and able to explain everything he was doing. My carpet looks fantastic and that was no small task. Would highly recommend your services to anyone

Report a concern   March 2, 2016 — Rated 10 out of 10 by Dale Kenney Zerorez Indianapolis
What do you like about our products and services?

it was professional, thorough and prompt. we are very happy with the cleaning, the staff and the price. dale kenney, Noblesville, IN

Report a concern   March 2, 2016 — Rated 10 out of 10 by N.H. Zerorez Indianapolis
What do you like about our products and services?

Employees were very professional and friendly. They did not seemed rushed to get to another job quite the contrary.

Report a concern   March 1, 2016 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

The quality of the carpet cleaning without the use of chemicals and Zach's professionalism.

Report a concern   March 1, 2016 — Rated 10 out of 10 by BIll Madlem Zerorez Indianapolis
What do you like about our products and services?

Quick & friendly service as well as great knowledge.

Report a concern   February 29, 2016 — Rated 10 out of 10 by April Clark Zerorez Indianapolis
What do you like about our products and services?

I loved everything about this experience. The carpet tech was on time and nice and professional. Our carpets were cleaner when he left than when we moved in and the whole house smelled amazing. I went to a baby shower right afterwards and recommended ZeroRez to the whole party :-)

Report a concern   February 29, 2016 — Rated 10 out of 10 by Kelly Clark Zerorez Indianapolis
What do you like about our products and services?

It's green and doesn't feel sticky after it's cleaned.

Report a concern   February 29, 2016 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

easy to schedule an appointment and technician was timely.

Report a concern   February 28, 2016 — Rated 10 out of 10 by Sandy Hovious Zerorez Indianapolis
What do you like about our products and services?

Friendly service. Great job

Report a concern   February 28, 2016 — Rated 10 out of 10 by jessica wingate Zerorez Indianapolis
What do you like about our products and services?

Great service, carpets look great!

Report a concern   February 28, 2016 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Carpet and stairs look great and dried quickly. The cleaning of the couch and side chair also looks and smells good.

Report a concern   February 28, 2016 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

Timely and reasonable

Report a concern   February 28, 2016 — Rated 10 out of 10 by R.W.L. Zerorez Indianapolis
What do you like about our products and services?

I like that you don't use chemicals and I also like the prompt service

Report a concern   February 28, 2016 — Rated 9 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

carpets looked much better after they were cleaned. Technician professional.

Report a concern   February 28, 2016 — Rated 5 out of 10 by M.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

did not get all tile clean in bathroom, left moldy area by tub.

Report a concern   February 27, 2016 — Rated 6 out of 10 by S.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The person, Zachary, said he would move the few pieces of furniture left in the living room, but then did not.

He did move and put on foam blocks my son's nightstand in his room. He mentioned to me that the nightstand was an "instant bleeder" and to make sure that the carpet was totally dry before removing the blocks. Later that night, I noticed that there was a perfectly shaped bled wood stain on my son's crib mattress that matches the bottom of his nightstand. Why he would ever think to put a heavy piece of furniture from the floor to where my baby lays his head, I cannot figure out. And then not to tell me that he made that mistake was really disappointing.

I'm not sure what can be done to make it right. Although it may seem "it is only a crib sheet," it was the very first thing we bought when we found out we were pregnant so has sentimental value to my husband and me.

Report a concern   February 27, 2016 — Rated 9 out of 10 by D.R. Zerorez Indianapolis
What do you like about our products and services?

Courteous associate explained procedure and what to expect.

Report a concern   February 27, 2016 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

Wonderful service, good price with the current special going on, left carpets looking brand new

Report a concern   February 25, 2016 — Rated 10 out of 10 by M.P. Zerorez Indianapolis
What do you like about our products and services?

I love that my carpet looks new and is almost dry when you leave.

Report a concern   February 25, 2016 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

Went over and above on my car...cleaned up non upholstered items

Report a concern   February 25, 2016 — Rated 10 out of 10 by T.H. Zerorez Indianapolis
What do you like about our products and services?

Great service great product

Report a concern   February 24, 2016 — Rated 10 out of 10 by Joan Daugherty Zerorez Indianapolis
What do you like about our products and services?

Your cleaning representative, Eric, was very professional...as well as courteous. Your office is also very professional and make it very easy to schedule an appointment. Zerorez pricing is also very competitive. Zerorez will definitely receive the call for our carpet cleaning needs.

Report a concern   February 24, 2016 — Rated 10 out of 10 by karynn katz Zerorez Indianapolis
What do you like about our products and services?

Very friendly tech who kept saying my satisfaction was important.


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