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based on 18447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dependablity.... great job..... very nice people
clean and fast drying
Great quality service and workers
Excellent staff, courteous, professional and knowledgeable
I have gotten fantastic results both times and will use Zerorez again
The professionalism and the efficiency of the staff. My carpet looked clean and smelled wonderful.
Very polite technician. Did a nice job.
Everything was okay.
Very nice job done by the gentleman who cleaned our carpets both times. Very professional and does a great job.
Quick polite and did a thorough job
Prompt and courteous service and no residue.
Service techs were prompt, friendly and did a very good job. The carpet looks much better than it did, which is always the goal. I was really impressed with the job they did on the tile. I never realized how dirty it was! I will be sure to use your services again.
The men were nice and did a good job.
We have a couple areas that don't look ckeaned
Great service !
Amazing service! Erik was very thorough and knowledgeable. I will definitely have him back. Looks great!
It's too soon to say if my carpet is going to stay clean n for how long. Chris Gross was a pleasure to work with n really worked very hard. He was very congenial and wanted to make sure I was pleased with the outcome. If I use ur Company in the future I will request Chris to be the technician .
Quick and was fit in to busy schedule.
The Tech was very friendly and knowledgeable
Our service tech, Patrick, is awesome. The result after having 23 year old carpets cleaned-that have never been cleaned-was fantastic. Looks new again.
Efficient and I like the cleanliness of the process!
No chemicals
A first time customer appreciated the polite customer service and cleanliness of the carpets and rugs with a short dry time!
The quality of work that your tech Erik provided was by far the best I've ever seen. I don't know much about carpets but he was able to tell me what type I had and gave me great recommendations on how to keep it clean. I've had plenty of service people out to my home over the years but I have never seen anybody take care of my property the way Erik did. He protected my corners and made sure all furniture was put back in the correct spot. It was great to see how different you guys are compared to other companies I've used. By far the best I've ever seen and Erik was by far the best service person I've ever had in my home. Thank you so much and I'll be asking for him again!
The technicians are very thorough. Patrick made the carpet and furniture look new! I have had other carpet cleaning methods and consider Zerorez the most effective.
Clean, no chemical odor. Friendly people
The carpets had not been cleaned in at least 6 years, and had been Bissell cleaned before that - and I couldn't believe the difference after Patrick took care of them. They looked new! Amazing system, Zerorez - totally amazing!
You pay attention to my needs, and take care of them! Service and product are awesome!
Easy to schedule. Britney was easy to work with for scheduling. Even called me when sooner appointment became available. Erik and Steve were professional and friendly. I will recommend them and zerorez! Thrilled
No chemicals, dries fast and smells clean when finished.
They ran out of water and had to use mine