What our clients think of us!

He did a great job. Everything is good.

The spots that were on the carpet did not get cleaned. This was a very expensive effort, and there was no significant change in the cleanliness of my carpet.

Wonderful service, timely and polite.

You could Clean my wool area rug with the thick pad in the room it’s in as I stated for my order.

You sent 3 messages to the tech that were confusing. First he wouldn’t do it, hour later messaged bring to our shop, then 2 hrs later. I can sign a waver and get it done.
I declined.
(My sister had this carpet in her home. She never had trouble getting it cleaned by another company! In her family room on real wood flooring.)

very kind person

Great service, good product!

We had Zerorez do our floors about 1 year ago and it was fine. We tried it again and this time is was not good. We also had them clean 4 chairs and they all still look bad. The tech that came out was just not detailed. He showed us the floors like he was finished and I had to show him about 20 sections he just missed (grout lines). He did it again and then just put the sealer on it. He still did not get under the cabinets or in the corners very well and there are still a lot of dirty grout lines. We just gave up and figured we would have to just suck it up on this one and try to find someone else that can do a better job next time.

Everything cleaned up very nicely.

Healthy, no harsh chemicals, no residue, clean carpets!

Fast

Ease of making appointments. They are on time & do a great job of cleaning my carpets in a short amount of time.

It appears to me the machine simply moved the dirt around and spread the dirt to a bigger area.
My carpet is only two years old. It had a couple pathways where it had become dirty, not even terribly dirty. Such as, the area between the couch and ottoman, the hallway into the bathroom in the master bedroom. The technician, who was so professional and great, showed me the pictures of the dirt that it picked up, there was not an excessive amount of dirt which I thought was okay since the carpet is only two years old The next day when it dried it just looks like it spread the dirt around. I actually recommended you to my neighbor. Then I realized the next day it was not much cleaner than before having your services. My neighbor came over that day and I didn’t say anything and she made the exact comment I was thinking.
The carpet had lightly dirty areas before and now it looks dirty in a much larger area.

They did a great job and didn't leave our carpet soaking like our last cleaning.

We were very happy with the cleaning of our carpet. Great job!

Quick ,efficient and pleasant service person!

First cleaning was not at all satisfactory. A second...redo...was done well.

Clean carpet!

I really like the absence of chemicals on the carpet. With 2 dogs, I worry about them being exposed to toxins. The job was well done, even got out wine stains that were several years old.

Profession, friendly, fast

Professional, polite, and did a great job. What more can you ask for...

Your associate was very knowledgeable, friendly and did a very nice job.
My only issue is that the carpet took much longer than I was told it was. It wasn’t dry enough to walk on until the next day.

Ability to schedule online.

Tech was friendly and respectful

He was quick and it looked good! Good communication. There was no bad or chemical smell.

Communication and quality of the cleaning.

Fantastic customer service. I have already recommended to several friends. Thank you!

I like to use your special pricing deals.
I like the tech's who come to my house

Derek was amazing! He was incredibly thorough and took his time answering my questions! I have 20 + year old light carpet and it looks brand new!! Thank you Zerorez!

I love how nice the carpets feel after cleaning. Cleaning techs have always been friendly and efficient.

I am on oxygen and have a difficult time breathing from perfume smells. You don't use harsh chemicals that smell, which would make breathing very difficult during the cleaning and after the carpet has been dried for days.

I like the idea of no harsh chemicals. The results were great. No residue or unpleasant odor. In fact, no odor at all. I will definitely be calling Zerorez in the future. Thank you for your great service and Matt, our technician, was great!