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based on 18275 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenience, scheduling, constant communication, on time
Great results
The men that came out were very respectful and did an excellent job.
Zerorez delivered on excellent customer service and an excellent product. Our carpets look great and smell great.
Technician listened to my concerns and showed up on time.
Although it took over 24 hours for them to dry, the carpets look great!
Service was super professional! They clean my carpet so good it look like brand new!
I’m very satisfied with the service!
My carpet is still wet after about 33 hours.
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I appreciate how much fur and grime taken out of my carpet and couches.
We were not told in advance that zerorez doesn’t just clean area rugs anymore.
Our carpet still smells of Urine, and our dogs have not gone again.
The employee- Tevin
We like that you don't use detergents. Everyone that comes to our house is always very friendly and respectful.
No odor or chemical smells. Representatives are always timely, polite and professional.
Thomas, our technician on December 27, 2024 was outstanding, on time from his call, explained everything and worked hard the entire time he was here. We have utilized Zerorez numerous times and have always been pleased.
Russ
Greenwood, IN
Our upholstery looks great and so do our rugs. They use no harsh chemicals and there is no odor. Everything is dry in about an hour- no soggy wet material or rugs. I highly recommend recommend Zerorez.
He did a great job!!
Excellent service, courteous and prompt technician, overall the best carpet cleaning I have had in Indianapolis. Thank you!
Duwan was fantastic and we are very pleased with the results. We plan to have them back again for more carpet cleaning.
I’ve used Zerorez in the past with no issues but this time they got no stains out of my carpet
I wanted a service that would be agreeable for allergy prone individual
Natural clean, quick drying
The guys are friendly and hard working and let you know what they are doing and how they do it. They are very thorough.
Prompt service. flexibility of scheduling and cost, in that order!
Fantastic job cleaning my old carpets.
The technicians we had were absolutely outstanding. Finding good techs that are personable, knowledgeable, and hardworking is so hard to find. I would give those guys a raise. It's because of them that I am proactively recommending zerorez.
The technician was nice enough but did not wear booties over his shoes. I think they should automatically put them on as they enter a customer's house then back off once they go back out to their vehicle to get supplies. I finally asked him after he made a couple trips outside & back in & he said they don't normally put them on until right when they are about to clean. He basically just tracked outside dirt in my home. I don't care much about him walking on the LVP but he had to walk on carpet to clean my daughter's bedroom & I told him our carpet was just about a year & half old.
Excellent customer service from scheduling to tech’s skills and courtesy,
Carpet techs were very good and did an excellent job My wife and I are very pleased with the cleaning
Customer service