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based on 18275 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice Experience
Good job done. Nice employees
The gentleman that cleaned our carpets was courteous, followed our instructions, and was in and out of our home in a timely manner. I would use Zerorez again, especially when they run good specials.
Service has been great and we had one callback which was handled wonderfully.
Kyle and Scott were on time and worked very well together. They did great work, but I had to turn off the lights for rooms they worked after they were done. I also had to remove tape from two vents that required a step stool for me to reach them.
It does a great job
On time very accommodating
Courteous, knowledgeable technician (Kenny). Results look good. š
I have been impressed with the service and with the technicians who I have interacted with.
The technician was great and so friendly. Weāve had him twice in a row and he gets 5 stars!
Chad was very nice and professionalā¦.the cleaning results were not as good as I expected. Some spots were still visible. I did not see any pretreating of spots which I think would have helped with those areasā¦chad also told me that a water spot would come back eventually. So overall just not a ānew lookingā sectional. I feel it was just āokā.
The gentleman who cleaned our carpet was very professional and polite. There are just a couple of spots that didn't come up?
Also, i believe he was going to send by email an estimate on air duct cleaning? Please let me know how much that would be for our home
Thanks
Tevin was the best - called to say he was on his way - arrived right on time - explained all the procedures & cost & did a fantastic job of cleaning my stairs & carpets.
Great job
The carpet looked a lot better, but our stairs were very wet, so I wiped them down with a white towel and the towel was dirty after that.
Service was top- notch from the scheduling personnel, service techs and the final outcome of the carpet cleaning. Deep rooted stains were removed that I was convinced couldnāt possibly be removed.
Thanks
Donita Keidel
Technician arrived on schedule and was very thorough. Excellent work!
Got pet stains out really good !
The associate was super nice and did an amazing job cleaning out carpets. He took his time and was able to get out some pretty dark stains
The guy was awesome and carpet looks new
Zerorez rescheduled my job several times with no problem. Tech arrived on time and did a great job. Happy with how the carpet looks and no harsh chemicals. Highly recommend.
Explained the process, took his time, ensured we were happy prior to leaving. Took care to anchoring the hose so it didnāt ding any walls.
It was easy to schedule online. The service tech was prompt and very nice.
Arrived on time, friendly, explained process and offered other services available. He had a tough room to treat with many pet accidents. Looking and smelling much better! Even gave me a bottle of Zerostink in case I need it.
Will definitely use again!
Nice service people, and a great job done!
Both times have been great!
Our Servicer Brandon was very understanding and informative of services, carpet cleaning in general, and the carpet is looking and smelling much better.
Fast, friendly, knowledgeable
Chad did an awesome job. very friendly and professional
You always do a wonderful job!