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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable and superior service
The Technician was professional and polite. He did an excellent job and was timely and reliable.
In and out. Floors dried in about 8 hours and tech’s were friendly and courteous…
Guys were great, I'm sure carpet is cleaner - but every spot/ stain that we discussed prior to cleaning remains. Very disappointed in result
Y'all were very helpful and informative
Bedroom carpet looks like new! The cleaners were here close to two hours and did a thorough job! I would use again.
It was easy to schedule and our carpets look great!
Matt did a great job. It was his second time here and would highly recommend him and Zerorez.
Have always done a good job. Employees very professional and informative.
I will recommend you, but prefer you not put my name on line
Completely safe for my dog, Lilly.
Wonderful product.
No chemicals, no smell. tech was very harworking and helpful
Great service and carpets stay clean a very long time!
Prompt, friendly, thorough, and did not try to force any extra services.
Ryan and Dwayne did an exceptional job. Over the years, I've tried various carpet cleaning techniques, and ZeroRez is by far and away the best service and quality of carpet cleaning I have ever had.
Spots that I thought would be reduced at best were totally clean!
Ryan was professional and knowledgeable and a delight to have in our home.
I highly recommend ZeroRez for one's carpet cleaning.
Results just weren't as good as I had anticipated.
Service rep was knowledgeable.
Very professional
Great techs and wonderful customer service!
I liked how it cleans deep down, ground in dirt from shoe traffic, as well as getting out animal urine spots.
The service we received was excellent. The gentleman listened to what I needed done and was very thorough job. we are very happy with Zerorez.
Well for one, make Derrick refund the $260 cash I paid him to clean the two area rugs for which he did a horrible job.
Two, understand that Derrick also did a terrible job cleaning the carpet in the living room, dining room and hallway.
Three, give Dwayne a raise for the amazing job he did when he came back out to re-clean the entryway and hallway. Dwayne was very polite and very professional. He did not make false promises and nor did he rip me off!
You could absolutely see the difference between the two of them. Dwayne actually did his job unlike Derrick.
Very dirty carpet now looks great! Scott carefully worked around a very small area, being careful of furniture, etc. He did a thorough walk through, time for questions. Would definitely use again, hopefully with Scott! First name removed
He did a very good job.
Top of the line service. It's gets no better
Employee was curtious and worked hard. I was disappointed after my 2 chairs dried. On the arms in some place the dirt came out really well but in others it didn’t. What didn’t look bad before now is very obvious clean and dirty spots. I think he could have gone over it more thoroughly on crevice/turns to give a balanced clean finish.
Carpets look great!
Reasonable rates, goo service and efficient!
Cole was professional and friendly. He worked tirelessly cleaning all of the upholstered items in our house. I feel good about having family and friend in for the holidays.
Service tech was very knowledgeable and explained it all in great detail! The carpets lol great and I appreciate the process used.
Carpet techs were very good and did an excellent job My wife and I are very pleased with the cleaning