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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pretty simple, you follow thru with what you promise and back up your guarantee with no hassle. Very pleased to hire a company that stands by there work. From my experience, you normally have to fight with a company to get what you paid for in terms of product or a guarantee. I worked with 2 different individuals that cleaned our carpets and both did there jobs very well. The representative that came out the second time really did everything she could to make sure we were happy with the results and as a customer you cannot ask for more than that. Keep up the good work.
It smelled clean and not like chemicals.
He was prompt friendly and efficient. He did a great job on a very dirty carpet.
Very efficient and the cleaning of the ceramic tile in the bathroom. Looks BRAND NEW and it is 8 years old!
No soapy residue
They actually work and it doesn't feel stiff after drying like most carpets due because of left over residue
Professional, polite, knowledgeable provider. Carpets looked great!
Chris was very professional and punctual . The carpet looks and feels great. No more stiff residue as with previous visits.
Love the "empowered water" technique. Thank you.
Quality job and friendly !
No chemical residue, safe for my pets
First time customer. So far the carpet looks great. I'm going to have someone come back and do another room
The carpet looks worse than before. There are clean streaks in the carpet. The rest is very dirty. I need someone to come out and actually clean my carpet.
My white carpet is very difficult to clean. There are many shadows difficult stains to remove. That being said, Series did an excellent job! My stairs look great! Thanks.
The confirmation and customer service was awesome! Mike was fantastic! He never once looked at me like "wow lady those carpets are horrible" like every other company has before. He was no nice and courteous and FAST! We are moving and I'm glad we can still call ZEROREZ there too!
The guy that came to clean our carpet was very friendly and professional
Eric was very professional and efficient with his time.
Chris did an exceptional job. I was impressed with his professionalism and the quality of his work.
That you didn't use chemicals and everything smelled great and the carpets felt great.
Heavy traffic area in bedroom is more noticeable now than it was before cleaning
Professional personnel. Great cleaning. Great scent. Quick drying.
Friendly staff and quality work.
Great service and great technicians. Patrick, Matt and Jon took their time and were really thorough. Really like seeing the dirty water go through the clear filter, nice to know it's being taken out and not left behind. No residue!!! Really thought the protection demonstration was really nice to see what I'm paying for and what it does for my carpets. Will use again and have recommended you to friends and family already.
My carpet that hasnt been cleaned for years looks new and very clean, feels good on feet , no smell of chemicals
Quick, courteous service done right.
Offer Frebreeze for carpet
Environmentally friendly
Mike did a great job! He was very professional, courteous, and thorough. I will use this company again.
Carpet looks great and the technician was professional.
Animal safe products & friendly service.
The idea of not using the detergents that leave residue behind causing a vicious cycle.