What our clients think of us!

Leaves the carpets looking and feeling new again.

Cleaning leaves carpet refreshed and feeling new. But I believe too much water was left in the carpet this time. With fans running it took some areas 24 hrs to dry and those areas were not the dirtiest. We were told it would take 4 to 10 hrs. We also had some areas which did not come as clean as we thought they should have. He said he went over those areas twice. We are disappointed in the end result and the fact that the carpet remained wet for so long. We didn't remember that being the case the last time.

Service was exceptional. Erik guided us step by step on the process and what would be done. He offered many different solutions for us to keep our carpets and upholstery cleaned. He really knew his stuff. He gave us some pros and cons of our carpet type, many which I would have never thought of. We felt comfortable enough to leave him in our home unattended(which I've never done with any other company). It was nice to get a few picture messages showing us how the job was going and he actually thanked US for calling Zerorez. Job well done. Great asset to your company.

The paint and drywall was chipped in 4 different areas. I called and Kevin Counsel returned my call. I emailed him pictures of the damage and he was supposed to contact me after receiving the pictures. I never heard anything and emailed him again to make sure he received the pictures and no response.

seem to be environmentally friendly
prompt, professional workmanship

Polite service, true hard work and cares zachery

I LOVE that my carpets aren't crunchy, tacky or gummy. They look brand new which, honestly I thought was an impossibility. My Zerorez guy was on time, asked questions, then get this... Really listened to my response, he was detailed and efficient in his work. This is my second experience with Zerorez and they just keep getting better & better. I tell everyone if they aren't using Zerorez they're not getting the best.

Very professional.

Friendliness of sales representative who spoke to on phone plus the gentleman that came very friendly great job on cleaning carpets smelled refreshing and very clean wI'll definitely use again great service

Zerorez listened to my concerns regarding several areas with tough stains and worked extra hard to alleviate the carpet damage.

Deliver what is expected and promised. Pleasant and professional staff. Comfortable with technician in my home.

Just feel he could of gotten the two area rugs a little cleaner.

The carpet was clean and soft when finished...other services left my carpet feeling stiff.

Hard working technician, quick drying, and no chemicals.

Just a bit pricey

The professionalism and courtesy!

Your prompt service and the staff are very pleasant, professional and treat you with respect and that you are the priority of the day.

I'm not happy the stains are still so apparent. I'm waiting to see if it's my imagination or they are still there.

No chemicals! And very professional technician. Very pleased!

Really got spots out

Erik is great. I was so surprised how nice our older carpet looks, even the stairs came out great!

I am a repeat customer and would not use anyone else but Zerorez! The technicians are well informed, on time, and the carpets are always left looking like new!

Everyone I've dealt with is very professional and the carpet looks great!

I liked everything about it. From making the appointment to the cleaning. Carpets were the best we had ever had. Thank you.

On very pleased with outcome had stains that got removed , will definitely use you again

Need smaller tool to clean areas between wall and toilet.

No residue on carpet and quick drying

Technician did great work

Tech was prompt and professional. Dried quick. Great job.

The gentleman doing our carpet was so professional and worked very hard making a great experience for our family! We would really recommend this company! We have used ZeroRez 4 times now!